The General Palmer Hotel

Photo gallery for The General Palmer Hotel

Primary image
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Overview of The General Palmer Hotel

The General Palmer Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
567 Main Avenue, Durango, CO, 81301

Explore the area

  • Popular LocationHenry Strater Theater2 min walk
  • Popular LocationDurango and Silverton Narrow Gauge Railroad3 min walk
  • Popular LocationSan Juan National Forest Supervisor's Office2 min drive
  • AirportDurango, CO (DRO-La Plata County)22 min drive

Choose dates to view prices

About this area

Durango

The General Palmer Hotel is located in Historic Downtown Durango, a neighborhood in Durango, and is in the entertainment district and near a train station. Henry Strater Theater and Durango Arts Center are cultural highlights, and some of the area's activities can be experienced at Animas River Trail and Hillcrest Golf Club. Durango and Silverton Narrow Gauge Railroad and Durango Discovery Museum are also worth visiting. Relax and indulge in the area's hot springs, or seek out an adventure with horse riding, ziplining, and rock climbing nearby. Guests appreciate the hotel's central location.

What's nearby

  • Henry Strater Theater - 2 min walk
  • Durango and Silverton Narrow Gauge Railroad - 3 min walk
  • Durango Area Tourism Office - 4 min walk
  • Sorrel Sky Gallery - 4 min walk
  • San Juan National Forest Supervisor's Office - 2 min drive

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • Derailed Pour House - 2 min walk
  • Mutu's Italian Kitchen - 3 min walk
  • T's Smokehouse and Grill - 4 min walk
  • Chimayo Stone Fired Kitchen - 5 min walk
  • Steamworks - 5 min walk

About this property

The General Palmer Hotel

Historic Durango hotel in Historic Downtown Durango, walk to Durango and Silverton Narrow Gauge Railroad
This smoke-free hotel features coffee/tea in a common area, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a library are onsite. All 39 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include iPod docks and Egyptian cotton sheets.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 35.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 585 out of 993 reviews
5 - Excellent 59%
Rating 4 - Good. 270 out of 993 reviews
4 - Good 27%
Rating 3 - Okay. 76 out of 993 reviews
3 - Okay 8%
Rating 2 - Poor. 44 out of 993 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 993 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

3.8/5

Amenities

4.4/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like modern, this is not the place for you. This historic property is well-maintained and I felt like I stepped back in time in this classic hotel. I stayed in the "Presidential Suite" that was situated on the top floor, corner location that afforded nice views of the main street and Durango & Silverton Narrow Gauge Railroad. The suite was spacious, comfortable and very quiet. Great location next to restaurants and shops and a block from the historic railroad depot. I would definitely stay here again.
Stayed 1 night in Mar 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, quirky, historic hotel. It's great!
Stayed 1 night in Mar 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great place, nice rooms, plenty of possibilities to eat around the hotel.
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love the General Palmer Hotel for it's old feeling, cleanlyness, and style.
Stayed 1 night in Feb 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022