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The General Palmer Hotel

Photo gallery for The General Palmer Hotel

Interior entrance
Egyptian cotton sheets, premium bedding, pillowtop beds
Egyptian cotton sheets, premium bedding, pillowtop beds
Victorian Queen Suite | Egyptian cotton sheets, premium bedding, pillowtop beds
Room 311-King Bed No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Overview of The General Palmer Hotel

The General Palmer Hotel

4.0 star property

8.8/10 Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available
  • Laundry
  • 24/7 front desk
Map
567 Main Avenue, Durango, CO, 81301

Guests rated this location 9.9/10 - Exceptional

Explore the area

  • Popular LocationDurango and Silverton Narrow Gauge Railroad3 min walk
  • Popular LocationSan Juan National Forest Supervisor's Office2 min drive
  • Popular LocationFort Lewis College3 min drive
  • AirportDurango, CO (DRO-La Plata County)22 min drive

Room options

About this area

Durango

The General Palmer Hotel is located in Historic Downtown Durango, a neighborhood in Durango, and is in the entertainment district and near a train station. Henry Strater Theater and Durango Arts Center are cultural highlights, and some of the area's activities can be experienced at Hillcrest Golf Club and Dalton Ranch Golf Club. Durango and Silverton Narrow Gauge Railroad and Durango Discovery Museum are also worth visiting. Relax and indulge in the area's hot springs, or seek out an adventure with ziplining, rock climbing, and hiking/biking trails nearby. Guests appreciate the hotel's central location.
Visit our Durango travel guideOpens in a new window
Map

What's nearby

  • Henry Strater Theater - 2 min walk
  • Durango and Silverton Narrow Gauge Railroad - 3 min walk
  • Durango Area Tourism Office - 4 min walk
  • San Juan National Forest Supervisor's Office - 2 min drive
  • Fort Lewis College - 3 min drive

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • McDonald's - 6 min walk
  • Denny's - 4 min walk
  • Steamworks Brewing Company - 4 min walk
  • R G P's Flame Grilled Wraps - 4 min walk
  • Durango Coffee Company - 2 min walk

About this property

The General Palmer Hotel

4-star historic hotel located in Historic Downtown Durango
A terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at The General Palmer Hotel. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A porter/bellhop, a front-desk safe, and luggage storage
  • Coffee/tea in the lobby, a 24-hour front desk, and meeting rooms
  • Guest reviews speak well of the central location and helpful staff
Room features
All 39 individually furnished rooms offer comforts such as premium bedding and air conditioning, as well as amenities like WiFi and bathrobes.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with premium channels
  • Housekeeping and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per night)

Parking and transportation

  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM–10:00 AM for a fee: USD 5 per person
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Similar properties

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Hotel
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4 star
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Washer and dryer
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Air conditioned
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Guest rating 4+
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Family friendly
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Policies

Check-in

Check-in from 3:00 PM - 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 35.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5 per person
  • Fee for in-room wireless Internet: USD 5 per night (rates may vary)
  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Is The General Palmer Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The General Palmer Hotel?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on Mar 30, 2023 start from $145.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The General Palmer Hotel?

Self parking is available for USD 5 per night.

What time is check-in at The General Palmer Hotel?

Check-in is from 3:00 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at The General Palmer Hotel?

Check-out is at 11 AM. Late check-out is available for USD 35.00 (subject to availability).

Where is The General Palmer Hotel located?

Located in Historic Downtown Durango, this historic hotel is within a 5-minute walk of Henry Strater Theater, Durango and Silverton Narrow Gauge Railroad, and Durango Area Tourism Office. Sorrel Sky Gallery and Animas River Trail are also within 5 minutes. Durango Narrow Gauge Railroad Station is only a 2-minute walk.

Can I cancel my reservation for free at The General Palmer Hotel and receive a full refund?

Yes, The General Palmer Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The General Palmer Hotel cancellation policy on our site for more details about any exclusions or requirements.

The General Palmer Hotel Reviews

The General Palmer Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 264 out of 1001 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 77 out of 1001 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 44 out of 1001 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 19 out of 1001 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

8.9/10

Staff & service

7.7/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome old Victorian Inn. Bed was super comfy. Great location to walk around Durango.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff was amazing. The elevator was out when we first arrived but they worked quickly to get it back up and running.
Stayed 2 nights in Feb 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean property. Needs new carpet.
Stayed 1 night in Feb 2023

10/10 Excellent

Reycita, HOUCK

Stayed 1 night in Feb 2023

10/10 Excellent

linda

Liked: Staff & service, amenities, property conditions & facilities
This is a very cute hotel with history in the heart of downtown. The rooms were spacious. The staff was amazing and made our stay even better. It gave me a lot of confidence to stay here when there were a lot of other choices. It was pretty quiet for having small hallways. The elevator is cute and historic, but you will have to use both hands to open the inside gate. The area is so walkable and cute to everything. The bed was a little uncomfortable for us bc it’s a spring and we are used to memory foam but it was still a nice bed. We were there in winter so the 2nd floor is warm and they shut off the ac but we just used the fans. They also have very cute stain glass windows over the door but we like it dark when we sleep so we just put a towel over it. I recommend this place especially as a couple.

10/10 Excellent

Karen, Highlands Ranch

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Natalie, Chino Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, other guest were respectful and quite.

8/10 Good

mark

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Ruth Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful for my husbands 60th birthday! Love this place!!
Stayed 1 night in Dec 2022

General hotel information

Highly Rated Amenities
Great Location & Comfortable Beds
Star Rating
4
Nearest Airport
Durango, CO (DRO-La Plata County)
Address
567 Main Avenue, Durango, CO