expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of The General Palmer Hotel

Photo gallery

Featured Image
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
42-inch flat-screen TV with cable channels, iPod dock, MP3 dock

The General Palmer Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHenry Strater Theater2 min walk
    Popular LocationDurango and Silverton Narrow Gauge Railroad3 min walk
    Popular LocationDurango Area Tourism Office4 min walk
    AirportDurango, CO (DRO-La Plata County)22 min drive

Choose dates to view prices

Eolus Suite

  • Sleeps 4
  • 2 Queen Beds

Classic Room

  • Sleeps 2
  • 1 King Bed

Room 310-Queen Bed No Windows

5/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Victorian Queen Suite

  • Sleeps 2
  • 1 Queen Bed

Room 201-King Bed with Windows

4.8/5 guest room rating
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

Room 313-Queen Murphy Bed with Windows

4/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Room 206-Two Full Beds

5/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Classic Room

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 2
  • 1 King Bed

Room 302-Two Queen Beds

4.8/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room 314-Queen Murphy Bed with Windows

  • Sleeps 2
  • 1 Queen Murphy Bed

Room 209-Queen Bed No Windows

  • Sleeps 2
  • 1 Queen Bed

Classic Room

  • Sleeps 2
  • 1 King Bed

Room 210-King Bed No Windows

  • Sleeps 2
  • 1 Queen Bed

Windom Suite

  • Sleeps 2
  • 1 King Bed

Room 213-Queen Bed No Windows

  • Sleeps 2
  • 1 Queen Bed

Room 214-Queen Bed No Windows

  • Sleeps 2
  • 1 Queen Bed

Room 308-Queen Bed No Windows

  • Sleeps 2
  • 1 Queen Bed

Room 309-Queen Bed No Windows

  • Sleeps 2
  • 1 Queen Bed

Room 204-Queen Bed with Windows

  • Sleeps 2
  • 1 Queen Bed

Room 203-Queen Bed with Windows

4.7/5 guest room rating
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room 205-Queen Bed with Windows

  • Sleeps 2
  • 1 Queen Bed

Room 207-Queen Bed with Windows

5/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Room 304-Queen Bed with Windows

  • Sleeps 2
  • 1 Queen Bed

Room 208-Queen Bed No Windows

4.8/5 guest room rating
  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Room

  • Sleeps 2
  • 1 King Bed

Room 303-Queen Bed with Windows

5/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Room 305-Queen Bed with Windows

  • Sleeps 2
  • 1 Queen Bed

Room 306-Queen Bed with Windows

  • Sleeps 2
  • 1 Queen Bed

Room 307-Queen Bed with Windows

  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 King Bed

4.2/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room 212-King Bed No Windows

  • Sleeps 2
  • 1 King Bed

Engineer Suite

  • Sleeps 2
  • 1 King Bed

Room 211-King Bed with Windows

  • Sleeps 3
  • 1 King Bed

Monarch Suite

  • Sleeps 2
  • 1 King Bed

Room 301-King Bed with Windows

  • Sleeps 3
  • 1 King Bed

Room 311-King Bed No Windows

  • Sleeps 3
  • 1 King Bed

Sunlight Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Presidential King Suite

  • 3498 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Durango

Located in Durango's Historic Downtown Durango neighborhood, The General Palmer Hotel is in the entertainment district and near a train station. Henry Strater Theater and Durango Arts Center are cultural highlights, and some of the area's activities can be experienced at Animas River Trail and Hillcrest Golf Club. Durango and Silverton Narrow Gauge Railroad and Durango Discovery Museum are also worth visiting. Relax and indulge in the area's hot springs, or seek out an adventure with hiking/biking trails, mountain biking, and mountain climbing nearby. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Henry Strater Theater - 2 min walk
  • Durango and Silverton Narrow Gauge Railroad - 3 min walk
  • Durango Area Tourism Office - 4 min walk
  • Sorrel Sky Gallery - 4 min walk
  • Durango Arts Center - 5 min walk

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • La Plata County Airport (DRO) - 22 min drive

Restaurants

  • Cyprus Cafe — 4 min walk
  • Gazpacho New Mexican Restaurant y Cantina — 4 min walk
  • Chimayo Stone Fired Kitchen — 5 min walk
  • Steamworks — 5 min walk
  • Eolus Bar & Dining — 5 min walk

About this property

The General Palmer Hotel

Historic Durango hotel in Historic Downtown Durango, walk to Durango and Silverton Narrow Gauge Railroad
This smoke-free hotel features coffee/tea in a common area, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite. All 39 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include iPod docks and Egyptian cotton sheets.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature (Fahrenheit) - 100

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 4 PM - 11 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 35.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Hot springs access available from 9:00 AM to 10:00 PM
Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Can I cancel my reservation for free at The General Palmer Hotel and receive a full refund?
Yes, The General Palmer Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The General Palmer Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The General Palmer Hotel?
As of Apr 14, 2021, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on Apr 15, 2021 start from $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The General Palmer Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The General Palmer Hotel?
Self parking is free at this property.
What time is check-in at The General Palmer Hotel?
Check-in is from 4 PM - 11 PM.
What time is check-out at The General Palmer Hotel?
Check-out is at 11 AM. Late check-out is available for USD 35.00 (subject to availability).
Where is The General Palmer Hotel located?
Located in Historic Downtown Durango, this historic hotel is within a 5-minute walk of Henry Strater Theater and Durango and Silverton Narrow Gauge Railroad. Durango Area Tourism Office and Sorrel Sky Gallery are also within 5 minutes. Durango Narrow Gauge Railroad Station is only a 2-minute walk.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 604 out of 997 reviews
5 - Excellent 61%
Rating 4 - Good. 267 out of 997 reviews
4 - Good 27%
Rating 3 - Okay. 68 out of 997 reviews
3 - Okay 7%
Rating 2 - Poor. 40 out of 997 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 997 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic property. The staff were all very welcoming and helpful. Room was clean and beds comfy. Only issue was lack of convenient situated outlets but minor overall would highly recommend.
Stayed 1 night in Apr 2021

4/5 Good

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
So historic and a throughback. Make sure you understand it you are in a suite it is in the adjacent building.
Stayed 1 night in Feb 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful hotel but extremely loud. People were slamming doors, the walls are thin, the train gies by often and trucks go by throughout the night.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay!!!
We go to the Durango every December for the polar express. We’ve stayed at several hotel and have rented cabins for our stay. The General Palmer is by far the best hotel we have stayed at. It is right next to the train station and many of the restaurants in downtown Durango. The staff is really friendly and the rooms are exceptionally clean. The only thing thing that would make the hotel better is refrigerators and microwaves in the rooms.
Stayed 2 nights in Dec 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code