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Overview of The General Palmer Hotel

Photo gallery

Guest reviews

4.4/5 Excellent
999 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning

Map

Highlights

Popular LocationHenry Strater Theater2 min walk
Popular LocationDurango and Silverton Narrow Gauge Railroad3 min walk
RestaurantRocky Mountain Chocolate Factory1 min walk
RestaurantCold Stone Creamery1 min walk
AirportDurango, CO (DRO-La Plata County)22 min drive

Choose dates to view prices

  • Room 208-Queen Bed No Windows

    4.8/5 guest room rating

    Room amenities

    • 139 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 203-Queen Bed with Windows

    4.7/5 guest room rating

    Room amenities

    • 140 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 201-King Bed with Windows

    4.8/5 guest room rating

    Room amenities

    • 160 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Presidential King Suite

    Room amenities

    • 3498 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room 251-Palace King Bed with Windows

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room 212-King Bed No Windows

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Palace Sunlight Suite

    Room amenities

    • City view
    • Sleeps 6
    • 1 Queen Bed and 2 Double Beds
    More details
  • Palace Windom Suite

    Room amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Bed
    More details
  • Victorian Queen Suite

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 313-Queen Murphy Bed with Windows

    4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 206-Two Full Beds

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room 302-Two Queen Beds

    4.8/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Palace Eolus Suite

    Room amenities

    • City view
    • Sleeps 6
    • 1 Queen Bed and 2 Double Beds
    More details
  • Room 252-Palace King Bed with Windows

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room 253-Palace King Bed with Windows

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room 254-Palace King Bed with Windows

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room 255-Palace King Bed with Windows

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room 256-Palace King Bed with Windows

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room 314-Queen Murphy Bed with Windows

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Murphy Bed
    More details
  • Room 211-King Bed with Windows

    Room amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room 301-King Bed with Windows

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room 311-King Bed No Windows

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room 204-Queen Bed with Windows

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 205-Queen Bed with Windows

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 207-Queen Bed with Windows

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 304-Queen Bed with Windows

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 303-Queen Bed with Windows

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 305-Queen Bed with Windows

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 306-Queen Bed with Windows

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 307-Queen Bed with Windows

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 209-Queen Bed No Windows

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 210-King Bed No Windows

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 213-Queen Bed No Windows

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 214-Queen Bed No Windows

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 308-Queen Bed No Windows

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 309-Queen Bed No Windows

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room 310-Queen Bed No Windows

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Monarch Suite

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Durango

Located in Durango's Historic Downtown Durango neighborhood, The General Palmer Hotel is in the entertainment district and near a train station. Henry Strater Theater and Sorrel Sky Gallery are cultural highlights, and some of the area's activities can be experienced at Hillcrest Golf Club and Dalton Ranch Golf Club. Don't miss out on a visit to Durango and Silverton Narrow Gauge Railroad. Be sure not to miss outdoor adventures like hunting, ziplining, and rock climbing, or hop on a moped rental nearby and take a self-guided tour around Durango. Our guests appreciate the hotel's central location.

Visit our Durango travel guide
Map
Popular Location

What's nearby

  • Henry Strater Theater - 2 min walk
  • Durango and Silverton Narrow Gauge Railroad - 3 min walk
  • Durango Area Tourism Office - 4 min walk
  • Sorrel Sky Gallery - 4 min walk
  • Durango Arts Center - 5 min walk

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango, CO (DRO-La Plata County) - 22 min drive

Restaurants

  • Rocky Mountain Chocolate Factory - 1 min walk
  • Cold Stone Creamery - 1 min walk
  • Francisco's - 1 min walk
  • Starbucks - 1 min walk
  • Ken & Sues - 1 min walk

About this property

The General Palmer Hotel

Historic Durango hotel in Historic Downtown Durango, walk to Durango and Silverton Narrow Gauge Railroad
This smoke-free hotel features coffee/tea in a common area, a business center, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite. All 39 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include iPod docks and Egyptian cotton sheets.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free RV/bus/truck parking

Food and drink

Free continental breakfast
Coffee/tea in common area(s)

Family friendly

Dry cleaning service

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop

Languages spoken

English

Business services

Business center
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Ceiling fan
Egyptian cotton sheets
Heating (climate-controlled)
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Hydromassage showerhead
Shower/tub combination

Entertainment

42-inch flat-screen TV
Cable channels
iPod dock
MP3 dock
Premium channels

Food and drink

Coffee/tea maker
Free bottled water

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in from 4 PM - 11 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Can I cancel my reservation for free at The General Palmer Hotel and receive a full refund?
Yes, The General Palmer Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The General Palmer Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at The General Palmer Hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 4 PM–11 PM.
What time is check-out at The General Palmer Hotel?
Check-out is at 11 AM. Late check-out is available for USD 35.00 (subject to availability).
Where is this hotel located?
Located in Historic Downtown Durango, this historic hotel is within a 5-minute walk of Henry Strater Theater and Durango and Silverton Narrow Gauge Railroad. Durango Area Tourism Office and Sorrel Sky Gallery are also within 5 minutes. Durango Narrow Gauge Railroad Station is only a 2-minute walk.

Guest reviews

4.4
Excellent
5 - Excellent
609
4 - Good
268
3 - Okay
70
2 - Mediocre
37
1 - Poor
15
4.7
Cleanliness
4.5
Service and Staff
3.9
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Staying at the General Palmer was a very nice experience. The hotel is kept in excellent condition and the staff is great.

Stayed 2 nights in May 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

The property is beautiful and staff was nice. I understand businesses were cut at this time but feel the staff could have been more professional and accommodating when explaining why the amenities were not there.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Clean and updated could use a little touching up, bleach stains in the floor of our room and the room climate control didn’t work

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the historical furnishings, pointing to elegance in service, which is not common anymore.

Stayed 1 night in Feb 2020

2/5

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

Stayed 1 night in Jan 2020