- Disliked: Cleanliness, amenities, property conditions & facilities
My family and I stayed in 2 different rooms for 3 days and 2 nights and it wasn't experience we expected. The room was a 2 bedroom suite on the 2nd floor and 3rd floor. For it to be Covid-19 going on we expected a closer detail to cleanliness. The room was falling apart and you can see the wear and tear. A big chunk of the carpet was torn and filled in within with some sort of substance. The toilet paper holder was already falling apart. The bedroom handle in the other booked room fell off and maintenance had to come and fix it. The room was dusty and had yellow grease stains on the wall beside the fridge. Breakfast was included and we knew it would be individually prepared, but it wasn't stated that it wouldn't be hot. Once we saw it wasn't we thought it would at least be cereal, milk, or a bagel nope a granola bar, water, and an apple. We just expected more from our stay at this hotel especially being our 1st stay.