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DoubleTree by Hilton Edmonton Downtown

4.0 star property
Upscale Art Deco hotel near Rogers Place

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for DoubleTree by Hilton Edmonton Downtown

Lobby
Indoor spa tub
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Daily to-go breakfast for a fee

Reviews

8.2

Very good

Popular amenities

  • Gym
  • Hot Tub
    Hot TubHot Tub
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
  • Popular LocationEdmonton Convention Centre6 min walk
  • Popular LocationRogers Place15 min walk
  • Popular LocationCommonwealth Stadium3 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)33 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

K
Jun 25, 2024
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About the neighborhood

Edmonton

Located in Edmonton, DoubleTree by Hilton Edmonton Downtown is in the city center. Travelers who have shopping on the agenda can visit Edmonton City Centre and Kingsway Mall. Looking to enjoy an event or a game? See what's going on at Rogers Place or Edmonton Convention Centre.
Visit our Edmonton travel guideOpens in a new window

What's nearby

  • Edmonton Convention Centre - 6 min walk
  • Edmonton City Centre - 10 min walk
  • Rogers Place - 15 min walk
  • Commonwealth Stadium - 3 min drive
  • Royal Alexandra Hospital - 4 min drive

Getting around

  • Quarters Station - 4 min walk
  • Avonmore Station - 7 min drive
  • Edmonton Intl. Airport (YEG) - 33 min drive

Restaurants

  • ‪Double Greeting Won Ton House - ‬4 min walk
  • ‪Canada Place - Food Court - ‬8 min walk
  • ‪Art Gallery of Alberta - ‬9 min walk
  • ‪Sherlock Holmes - ‬11 min walk
  • ‪Syphay Restaurant - ‬5 min walk

About this property

DoubleTree by Hilton Edmonton Downtown

Upscale hotel near Rogers Place
Close to Edmonton Convention Centre and Edmonton City Centre, DoubleTree by Hilton Edmonton Downtown provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, a banquet hall, and ATM/banking services
  • Wedding services, multilingual staff, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 255 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean, spacious rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Showers, tubs or showers, and free toiletries
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 22 for adults and CAD 10 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 15 to 22 for adults, and CAD 10 to 20 for children
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

Frequently asked questions

Is DoubleTree by Hilton Edmonton Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Edmonton Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Edmonton Downtown on Aug 4, 2024 start from $103.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Edmonton Downtown?

Self parking is available for CAD 32.00 per night.

What time is check-in at DoubleTree by Hilton Edmonton Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Edmonton Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Edmonton Downtown located?

Located in North Central Edmonton, this hotel is within a 15-minute walk of Information Center, Edmonton Convention Centre, and Edmonton City Centre. Rogers Place and Commonwealth Stadium are also within 2 mi (3 km). Quarters Station is only a 4-minute walk and Churchill Station is 10 minutes.

DoubleTree by Hilton Edmonton Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1006 reviews" "
Rating 8 - Good. 275 out of 1006 reviews" "
Rating 6 - Okay. 147 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 61 out of 1006 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it had underground parking
Stayed 3 nights in Jun 2024

6/10 Okay

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and room along with service. No complaints there! The only problem is the hotels location unfortunately has many unwanted “solicitors” due to downtown.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nichole

Traveled with family
Liked: Staff & service, property conditions & facilities
The check in was quick and easy. The follow up text inquiring about how our check in was from the front desk was a nice personal touch as well! The room is spacious, modern and clean!
Stayed 1 night in Jul 2024

8/10 Good

Rad

Liked: Cleanliness, staff & service
A great affordable hotel and has a gem of a restaurant
Stayed 1 night in Jul 2024

6/10 Okay

Catherine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Service at the hotel was very hit and miss- the daytime staff were great Evening/Night staff need to be trained properly if they are working on their own. Our air conditioning did not work in our room. It was fixed during the day Stopped working again in the evening and the fellow that was sent to try to fix it in the evening was quite rude. Restaurant area and staff were lovely
Stayed 2 nights in Jul 2024

10/10 Excellent

Jodie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. Besides the homeless/drug addicts that are around the area. Check in was great, they give a delicious warm chocolate chip cookie and in the lounge is free starbucks coffee. We had drinks in the lounge and it's very nice, staff were very nice. It also has an outdoor patio at the lounge which is very nice. There is a parking lot right beside or underground parking is available. The room was very clean and modern and the bed was was comfortable. I would stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Saber

Liked: Staff & service, property conditions & facilities
Great hotel to stay! Would come back again definitely!
Stayed 1 night in Jul 2024

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont get the other reviews for this hotel. This hotel is in a city, there will be homeless people, it will be hard to park; However, the hotel was great! The room was so clean, the parking was good if you have reasonably sized vehicle. Do not bring your f350 to downtown edmonton, it wont fit, but that should be expected. The service was really good, and there are some good bars in the area. I definitely recommend staying if you want to see downtown edmonton. Its clean, s good price, and in the city, its great!
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Service slow at front desk - area is desolate
Stayed 2 nights in Jul 2024

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Jul 2024

2/10 Terrible

Mackenzie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire alarm was going on and off all night. Cleaner came in the room at 9 am right before we were checking out
Stayed 1 night in Jul 2024

4/10 Poor

Jeff

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Have stayed here many times before for work and pleasure. This was not a great stay. Bed was dirty, Floor turned your feet black. Fire alarms started going off early morning. They would go. Then stop, you would just get back to sleep and they would start again. I asked and confirmed it was a false alarm. This pattern continued for over an hour and a bit.
Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hot tub was out of service. One of the main reasons we booked. We left a night earlier because of the conditions
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfy beds. Unfortunately, we weren’t told the hot tub was out of order, which is the main reason we chose this property, and the fire alarm kept going off.
Stayed 1 night in Jul 2024

8/10 Good

Sandeep

Stayed 1 night in Jun 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe inside, wouldn't want to walk in some areas. Hotel was beautiful 😍
Stayed 2 nights in Jun 2024

10/10 Excellent

nicole

Great staff!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Joan-Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice and accommodating
Stayed 1 night in Jun 2024

10/10 Excellent

Stanton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for our stay in Edmonton for an Oiler game.
Stayed 1 night in Jun 2024

4/10 Poor

hayley

Liked: Staff & service
Disliked: Cleanliness
When we first arrived our first room had a bug in the bed (unsure if it was a bedbug or carpet beetle). Staff moved us rooms quickly and upgraded us which was great but even the second room had stains on the bedding, splatter marks on the wall, sink didn’t drain.. once I checked out I asked for a receipt and was told since I booked and paid through Expedia that I could not have one. When I got home I looked at my credit card and I was charged by the hotel for my stay despite paying for it through Expedia 2 months ago…
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Great!
Stayed 1 night in Jun 2024

10/10 Excellent

Rhonda, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

K

Stayed 2 nights in Jun 2024

10/10 Excellent

Gulsen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and lovely lounge! Right by the river.
Stayed 1 night in Jun 2024

8/10 Good

Destinee Nichelle Bonita

Stayed 4 nights in Jun 2024

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0