La Quinta Inn by Wyndham El Paso Cielo Vista

The showers (water pressure), rooms smelled like animals, pillow cases smelled. Front lobby dirty. Rude customer service got poop all outside. The only thing I did like was the parking.

When checking in the front desk lady gave me a hard time. She tried to over charge me for my stay. when I had already booked my hotel room way in advance and had my confirmation with my transaction amount. She said the computer wouldn't let her change the price to my confirmation amount and that I would have to pay this new total. Then go and talk to someone in the morning about being charged a different price now and seeing why I had a different new total price when checking in. She said the reason why I was being charged extra was because I came late to check -in. When I booked my hotel I put into the notes that I was traveling from out of state and I was going to be arriving really really late at the hotel. I even called the hotel to notify them so that they are aware as well that I was going to be in late for this exact reason to have no issues or problems. The front desk gave me attitude when checking in and said to me while next time I need to call them and let them know. I had told her yes I did do that. I spoke with a man from the front desk who was very nice. Said to me that it was no problem to arrive late, he even changed my room and answered some other questions for me that I had. In the room the hair dryer did not work. They should be checking that all the room equipment is working.