“The room was clean and it had been recently renovated. The amenities were lacking - air conditioning didn’t work well, no hair dryer, no coffee/tea, no cups. The staff person on duty was learning a new computer system and check in took 25 minutes. We ended up getting charged twice for the room and the incidental charge was on our card 4 times. I had to call the number left on the door as the office was not open at 8:15. The person I spoke with said she left my paperwork out for the manager. She……
“The room was clean and it had been recently renovated. The amenities were lacking - air conditioning didn’t work well, no hair dryer, no coffee/tea, no cups. The staff person on duty was learning a new computer system and check in took 25 minutes. We ended up getting charged twice for the room and the incidental charge was on our card 4 times. I had to call the number left on the door as the office was not open at 8:15. The person I spoke with said she left my paperwork out for the manager. She……
Mary