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2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
Flat-screen TV, fireplace

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F

Explore the area

    Popular LocationHammetschwand Lift19 min walk
    Popular LocationBurgenstock5 min drive
    Popular LocationStanserhorn Cable Car17 min drive
    AirportLucerne (QLJ-Lucerne Train Station)23 min drive
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  • Presidential Suite

    Room amenities

    • 3315 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite
  • Penthouse

    Room amenities

    • 1819 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPenthouse
  • Royal Suite (Buergenstock)

    Room amenities

    • 5134 sq ft
    • Lake view
    • Sleeps 12
    • 1 Double Bed
    More detailsRoyal Suite (Buergenstock)
  • Deluxe Room, Mountain View (Partial Lake/Mountain View)

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, Mountain View (Partial Lake/Mountain View)
  • Lakeview Bay Suite and SPA Access

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsLakeview Bay Suite and SPA Access
  • Grand Suite (Buergenstock)

    Room amenities

    • 958 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Suite (Buergenstock)
  • Senior Suite (Buergenstock)

    5/5 guest room rating

    Room amenities

    • 786 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsSenior Suite (Buergenstock)
  • Family Suite

    5/5 guest room rating

    Room amenities

    • 958 sq ft
    • Lake view
    • Sleeps 4
    • 2 King Beds
    More detailsFamily Suite
  • Suite (Spa)

    5/5 guest room rating

    Room amenities

    • 958 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Spa)

About this area

Ennetbuergen

Located in Ennetbuergen, Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa is connected to the convention center. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's activities can be experienced at Stanserhorn Cable Car and St. James Way. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.
Visit our Ennetbuergen travel guide
Popular Location

What's nearby

  • Hammetschwand Lift - 19 min walk
  • Burgenstock - 5 min drive
  • Stanserhorn Cable Car - 17 min drive
  • Swiss Transportation Museum - 42 min drive
  • Weggis Cable Car - 46 min drive

Getting around

  • Hergiswil Station - 16 min drive
  • Stans Station - 17 min drive

Restaurants

  • Hafenrestaurant — 14 min drive
  • Aiola Harissenbucht Stansstad — 15 min drive
  • Brasserie Le Mirage — 15 min drive
  • Seerestaurant Belvédère — 16 min drive
  • Rungruang Thai Restaurant & Takeaway — 16 min drive

About this property

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Luxurious ski hotel with ski-in/ski-out access
Enjoy direct access to the slopes and an outdoor pool at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa during the winter, and return in the summer for a round at the hotel's golf course. All 102 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy upscale touches like fireplaces and deep soaking tubs, along with Frette Italian sheets and pillow menus for a bit of added comfort.
Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa offers 102 air-conditioned accommodations with fireplaces and free minibar items. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Ennetbuergen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts. 2 indoor swimming pools and 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alpine Spa. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Clean & Safe (Switzerland)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Valet parking: CHF 40 per night
  • Extended parking: CHF 40 per night
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 12 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • 9 holes of golf
  • 2 indoor pools
  • 2 indoor tennis courts
  • 2 spa tubs
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Ice skating
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 2 indoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubs
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (107640 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2017
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Fireplace
  • Free newspapers (weekdays)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 60 per pet, per night, plus a deposit of CHF 60 per night
Dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CHF 225.0 per night
Cribs (infant beds) are available for CHF 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
Guests under 6 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort

Frequently asked questions

Can I cancel my reservation for free at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa and receive a full refund?
Yes, Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
As of Oct 29, 2020, prices found for a 1-night stay for 2 adults at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa on Nov 25, 2020 start from $1,031, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa have a pool?
Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool.
Is Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of CHF 60 per night and a fee of CHF 60 per pet, per night. Service animals are exempt from fees.
How much is parking at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Self parking is free at this property.
What time is check-in at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Check-in is from 3 PM–midnight. After-hours check-in is not available.
What time is check-out at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Check-out is at noon.
Does Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CHF 950 per vehicle applies.
Where is Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa located?
Located in the mountains, this ski-in/ski-out hotel in Ennetbuergen is within 1 mi (2 km) of Hammetschwand Lift and Burgenstock and close to winter sports such as cross-country skiing and snow tubing. Stanserhorn Cable Car and Klewenalp Cable Car are also within 9 mi (15 km).
4.8
Exceptional
5 - Excellent
95
4 - Good
11
3 - Okay
6
2 - Poor
0
1 - Terrible
0

4.9/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Resort and Spa
A must visit resort, will definitely return, everything was marvelous.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I stayed here during our honeymoon and had the most incredible experience. We got the Burgenstock Boat across Lake Lucerne and then the Funicular up the mountain. We were kindly escorted to our Executive room with Panorama view (to which we were very kindly upgraded to for our honeymoon by Andreas). The room was beautifully furnished with an incredible view over the lake and mountains. The fireplace was a great addition and was also visible from the bathtub. The bathroom was large and spacious with excellent amenities. There was a huge variety of options at breakfast and the food was delicious. We were made a customized fresh juice by the cheerful Giudetta which was amazing. The view from breakfast is also incredible if you get a seat by the window. What we enjoyed most about the hotel were the amazing spa facilities including the infinity pool (which is heated). My wife loved the fact that you could go into the outdoor infinity pool and then back into the heated indoor area without leaving the pool. There were also multiple other areas to enjoy and we loved our cacao and honey body scrub. All in all, this was the most amazing hotel we've experienced and we can't wait to return!
Stayed 2 nights in Nov 2019

5/5 Excellent

Stayed 3 nights in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
most beautiful view and hotel ever
it was worth every single penny this is the most beautiful hotel I've ever been! the view is OUTSTANDING and mind blowing! i recommend any visitor to use the boat and the funicular to go to the hotel from Lucerne that makes the experience even better.
Stayed 1 night in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019