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Candlewood Suites Enterprise S, an IHG Hotel

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Candlewood Suites Enterprise S, an IHG Hotel

Candlewood Suites Enterprise S, an IHG Hotel

2.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment

Explore the area

  • AirportDothan, AL (DHN-Dothan Regional)46 min drive
  • Popular LocationVortex Springs66 min drive
  • Popular LocationFlorida Caverns State Park81 min drive
  • Popular LocationLake Defuniak82 min drive

Choose dates to view prices

About this area

Enterprise

Located in Enterprise, Candlewood Suites Enterprise S, an IHG Hotel is in an area with good shopping. Travelers looking for local activities can try Tartan Pines Golf Club and Silver Wings Golf Course, while those looking to experience a bit of culture can stop by Army Aviation Museum.
Popular Location

What's nearby

  • Enterprise State Junior College - 2 min drive
  • Tartan Pines Golf Club - 8 min drive
  • Vortex Springs - 66 min drive
  • Florida Caverns State Park - 81 min drive
  • Lake Defuniak - 82 min drive

Getting around

  • Dothan, AL (DHN-Dothan Regional) - 46 min drive

Restaurants

  • Huddle House — 8 min walk
  • Firehouse Subs — 4 min drive
  • The Rawls — 4 min drive
  • Milky Moo's — 4 min drive
  • Annie's Cafe — 4 min drive

About this property

Candlewood Suites Enterprise S, an IHG Hotel

Hotel in Enterprise with outdoor pool and 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 83 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are flat-screen TVs with DVD players. Weekly housekeeping is available.
Candlewood Suites Enterprise S, an IHG Hotel offers 83 air-conditioned accommodations with DVD players and safes. 32-inch flat-screen televisions come with pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Enterprise S
Candlewood Suites S Hotel Enterprise
Candlewood Suites Enterprise Hotel Enterprise
Candlewood Suites Enterprise S Hotel
Candlewood Suites Enterprise
Candlewood Suites Enterprise S
Candlewood Suites Enterprise S, an IHG Hotel Hotel
Candlewood Suites Enterprise S, an IHG Hotel Enterprise
Candlewood Suites Enterprise S, an IHG Hotel Hotel Enterprise

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 74 out of 157 reviews
5 - Excellent 47%
Rating 4 - Good. 43 out of 157 reviews
4 - Good 27%
Rating 3 - Okay. 12 out of 157 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 157 reviews
2 - Poor 7%
Rating 1 - Terrible. 17 out of 157 reviews
1 - Terrible 11%

4.0/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to project site
Stayed 1 night in Jun 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
when we arrived they didnt have the room we paid for had confirmed and reserved a week earlier so we didnt stay i want a complete refund and some type of compensation
Stayed 2 nights in Feb 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was super rude to me. I was actually treated like a criminal, I had to have a police officer escort me and my child to my room to grab our things and go to another hotel. We had thought we were booked for two nights, but apparently we were only booked for one. When we came in late at night to our room for the second night we were locked out. I showed up to the front desk to discuss the issue. Instead of going through the process of telling my little girl and I what the issue was, the front desk attendant Anna was vague “saying I can’t let you in” multiple times, wouldn’t tell me why and then rudely slammed my receipt to the front glass. When I asked her why she couldn’t just tell us from the beginning that we were supposed to be checked out this morning (or owe them a payment) she told me “she’s become desensitized to these situations.” Of course I was upset! A police officer showed up and kindly escorted us to our room. Luckily a nicer hotel and room were available right down the street which we moved into with ease and hospitality. Yes, we had more than enough money to stay there (the hotel we were kicked out of) for an extra day or month if need be. Of course what upset us about the whole thing is their initial need to reduce to criminals in the situation.
Stayed 1 night in Dec 2020

1/5 Terrible

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband is a disabled vet in a walker. We booked a king size studio suite that had a roll in shower. They gave us a room with a queen size bed with a tub. The room was dirty and had a bug in the pot on the stove. We tried working with them and they staff and manager could care less. Several attempts were made. We only stayed one night and it did not seem to bother them that we did not stay the 9 nights we were suppose to. I would never stay at any Candlewood Suites ever again.
Stayed 8 nights in Nov 2020

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable the rooms were clean except behind the nightstand and around the back of the bed where it had not been vacuumed and cleaned. I wasn’t expecting it to be fully furnished with dishes and cookware. They could use a bigger bar of soap for hand washing though. And all it was an excellent stay and more of the money.
Stayed 1 night in Nov 2020