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“The location was very good for Fort Drum if you have business there. The price of $160 a night was a little high for such a small town and being 2-3 star hotel, the elevator is very slow, and the carpets throughout the property are extremely dirty.”

“N/A”

“Located where we needed a hotel.”

“I am disabled and my room key consistently didn't work. It took me 4 trips back downstairs before it would work. I had a handicap accessible room but the bench for me to take a shower with was sitting on the nasty floor in the bathroom. The room had a bad smell to it. I finally left and went to a different hotel. I didn't even stay. I was so miserable. I want a refund. I went to the Hilton Garden Inn and was a giant improvement. I would never stay at this location ever again, not even for……

“Excellent staff”

“The location is convenient and many shops and restaurants nearby. Breakfast may be better if there are more selection.”

“Nice clean rooms. The staff are very helpful and friendly. Nice and approachable.”