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Chena Hot Springs Resort

Photo gallery for Chena Hot Springs Resort

Aerial view
Sundeck
- Moose Lodge - 2 Queen Beds | Free WiFi, bed sheets
Bear Family Suite | Free WiFi, bed sheets
Gift shop

Overview of Chena Hot Springs Resort

Chena Hot Springs Resort

2.5 star property
7.2 out of 10 Good
7.2/10 Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

Explore the area

  • Popular LocationChena Hot Springs1 min walk
  • Popular LocationAurora Ice Museum2 min walk
  • Popular LocationAngel Rocks Trailhead13 min drive

Room options

About this area

Fairbanks

Located in Fairbanks, Chena Hot Springs Resort is in a rural area and in the mountains. Chena Hot Springs and Aurora Ice Museum are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as rafting.
Visit our Fairbanks travel guideOpens in a new window
Map

What's nearby

  • Chena Hot Springs - 1 min walk
  • Aurora Ice Museum - 2 min walk
  • Angel Rocks Trailhead - 13 min drive
  • Tors Trailhead - 24 min drive
  • Santa Claus House - 82 min drive

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • Chena Hot Springs Resort Restaurant - 2 min walk

About this property

Chena Hot Springs Resort

Hotel in the mountains
Located close to Chena Hot Springs and Aurora Ice Museum, Chena Hot Springs Resort provides a terrace, a coffee shop/cafe, and a garden. Active travelers can enjoy snowmobiling, hiking/biking, and horseback riding at this hotel. Treat yourself to spa services, such as a deep-tissue massage, aromatherapy, or reflexology. Enjoy onsite activities like snowshoeing and fishing. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a playground and laundry facilities.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and massage treatment rooms
  • A 24-hour front desk, a front-desk safe, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 80 rooms have amenities such as free WiFi.
Other amenities include:
  • Heating and ceiling fans
  • Hair dryers and shampoo
  • 40-inch flat-screen TVs with satellite channels
  • Coffee/tea makers and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:30 AM for a fee: USD 11.50–41.95 for adults and USD 9.25–9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in from 4 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50–41.95 for adults, and USD 9.25–9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–11:30 PM.

How much does it cost to stay at Chena Hot Springs Resort?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Chena Hot Springs Resort on Jun 13, 2023 start from $209.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chena Hot Springs Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chena Hot Springs Resort?

Self parking is free at this property.

What time is check-in at Chena Hot Springs Resort?

Check-in is from 4 PM - 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Chena Hot Springs Resort?

Check-out is at 11 AM.

Where is Chena Hot Springs Resort located?

Situated in the mountains, this spa hotel is steps from Chena Hot Springs and Aurora Ice Museum. Chena River State Recreation Area is 28.8 mi (46.4 km) away.

Chena Hot Springs Resort Reviews

Chena Hot Springs Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 197 out of 694 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 229 out of 694 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 128 out of 694 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 85 out of 694 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 55 out of 694 reviews" "
" "2 - Terrible 8%

7.1/10

Cleanliness

7.5/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Helena, Hacienda Heights

Traveled with family
Disliked: Staff & service, property conditions & facilities
There is only one restaurant on the premise and they charged an arm and a leg. Hot springs was nice but there were lots of people. Guest was told to shower first before going to the hot springs but there was nobody enforce it and obviously nobody did. Hotel room was old. I stayed for 2 nights and there was nothing much to do except hiking. Cabins and beds are old. No house keeping service and I saw the sign when I checked out that housing keeping service is upon request. I would recommend no more than 1 night. The ice museum is nice but it's small.

8/10 Good

Regena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very quiet and rustic. The hot springs was kind of slimy and stinky of sulfur but the water was very warm which felt great. The rooms were nice but the hallway to the room was like a sauna. Not many food options so be sure to take snacks.
Stayed 1 night in May 2023

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice...
Stayed 2 nights in May 2023

8/10 Good

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive restaurant with no options. No rooms with kitchen
Stayed 1 night in Apr 2023

6/10 Okay

Alexander

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Outdated
Stayed 3 nights in Mar 2023

4/10 Poor

Priyanka

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this property is the hot springs. Rooms are extremely small. Bathrooms are not cleaned well and really small. Yellowing sink and shower. Even the public restrooms are filthy. The lockers and showers for hot springs are decent. Don't stay here if you can avoid it
Stayed 1 night in Mar 2023

8/10 Good

Keishi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The facilities are old, the water smells like iron, and the wi-fi in the Fox room is very weak so we can only do email.

4/10 Poor

Timothy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Hot Room and Kleenex for Toilet Paper
I enjoy the Hot Springs but don't need to boil away while I sleep. The hotel room was so hot I almost couldn't bare it; and temperature control in my unit did not do anything to control the heat. I tried with all my might to open a window but they were locked down (or frozen). I called, and called, and called the front desk from my room. It rang, and rang, and rang. No answer. I sweat it out for the night. Next evening, the one roll of toilet paper they so generously left us to use was gone and I sent my son to get another. Front desk told him they had none; it was all locked up with housekeeping for the night. I was angry. I called, and called, and called the front desk from my room. It rang, and rang, and rang. No answer. Thankfully we found a Kleenex box.
Stayed 2 nights in Feb 2023

8/10 Good

Kae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Star Rating
2.5
Nearest Airport
Fairbanks, AK (FAI-Fairbanks Intl.)
Address
56.5 mile Chena Hot Springs Rd., Fairbanks, AK