- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs were great Staff was very friendly and helpful
Stayed 2 nights in Jul 2020
Photo gallery
Guest reviews
Good
334 reviews
Guests rated this property 3.7/5 for cleanliness.
Popular amenities
Pool
Parking included
Spa
Restaurant
Business Services
Bar
Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK
Explore the area
Chena Hot Springs1 min walk
Gold Daughters96 min drive
Ski Land117 min drive
Choose dates to view prices
- Moose Lodge - 2 Queen Beds
Photos of - Moose Lodge - 2 Queen Beds
- Moose Lodge - 2 Queen Beds
4/5 guest room ratingMore detailsRoom amenities
- 300 sq ft
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
300 sq feet
Internet - WiFi
Food & Drink - Coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and shampoo
Practical - Phone
Comfort - Ceiling fan
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request
Non-Smoking
- 2 double Bed
Photos of - 2 double Bed
- 2 double Bed
More detailsRoom amenities
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
Internet - WiFi
Food & Drink - Coffee/tea maker
Bathroom - Private bathroom, shower, a hair dryer, and shampoo
Comfort - Ceiling fan
Need to Know - Housekeeping on request
Non-Smoking
Bear Family Suite
Photos of Bear Family Suite
Bear Family Suite
More detailsRoom amenities
- Sleeps 6
- 2 Double Beds and 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 6Max children: 5
Room details
2 Double Beds and 2 Twin Beds
Overlooking the garden
Layout - 2 bedrooms
Internet - WiFi
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - 2 bathrooms, a hair dryer, shampoo, and soap
Comfort - Ceiling fan
Need to Know - Housekeeping on request
Non-Smoking
About this area
Fairbanks
Chena Hot Springs Resort is located in Fairbanks. Local points of interest include Chena Hot Springs and Chena River State Recreation Area.
Visit our Fairbanks travel guideWhat's nearby
- Chena Hot Springs - 1 min walk
- North Star Golf Club - 94 min drive
- Gold Daughters - 96 min drive
- Birch Hill Recreation Area - 98 min drive
- Ski Land - 117 min drive
Getting around
- Fairbanks Intl. Airport (FAI) - 98 min drive
About this property
Property amenities
Internet
- Available in all rooms: WiFi (USD 8.00 per 24-hour period)
- Available in some public areas: WiFi (USD 8.00 per 24-hour period)
Parking and transportation
- Free self parking
- 24-hour roundtrip airport shuttle (surcharge)
Food and drink
- 1 restaurant and 1 coffee shop/café
- 1 bar
Things to do
- Bicycle rentals
- Horse riding/rentals
- Indoor pool
- Outdoor pool
- Playground
- Scuba diving
- Snowmobiling
- Snowshoeing
- Spa services
Family friendly
- Indoor pool
- Laundry facilities
- Outdoor pool
- Playground
Conveniences
- Banquet hall
- Front-desk safe
- No elevators
Guest services
- 24-hour front desk
- Housekeeping (on request)
- Laundry facilities
- Luggage storage
- Ski equipment rentals
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
Business services
- Meeting rooms
Outdoors
- Garden
- Picnic area
Spa
- Massage - deep-tissue
- Massage - hot stone
- Massage - Swedish
- Reflexology
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
More
- Smoke-free property
Room amenities
Bedroom
- Ceiling fan
Bathroom
- Hair dryer
- Shampoo
- Soap
- Toilet paper
Food and drink
- Coffee/tea maker
Policies
Check-in
Check-in from 4 PM - 10:30 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: USD 8.00 per 24-hour period (rates may vary)
- Fee for wireless Internet in public areas: USD 8.00 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Property is also known as
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs
Chena Hot Springs Resort Resort
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Resort Fairbanks
Frequently asked questions
Guest reviews
3.7
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.6
Property condition
This review is about customer service; I did not get chance to stay at this place due to COVID-19 pandemic. Unfortunately this was the only one non-refundable reservation that I was not able to cancel due to the epidemic without penalties. I had several other non-refundable arrangements and all of them including airline, tour company, and airbnb gave full refund or at least a credit. I contacted both Expedia and hotel. Never heard anything back from the hotel. As per Expedia they tried to resolve the issue but it did not work out. Anyway, I’ve learned my lesson. Next time I will bring my business to some other place, with better reviews as well, and I will try to directly.
Stayed 2 nights in Jul 2020
- Liked: Staff & service, amenities
The stay was very pleasant and relaxing, the staff very helpful and kind, great activities even for those who have children. The only bad note are the facilities and rooms, including furniture, would need a nice renovation and refreshments
Stayed 2 nights in Jul 2020
This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2020
- Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2020