All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Ruth,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I look forward to having you with us again soon. Sincerely,Hotel Manager.
My sheets had old blood stains, the whole place looked old and run down, the hot water wasn’t hot at all! I booked several rooms for my construction crew and each one had issues. We will not be staying there again. The price was ridiculous for what we had to go through.
Vicki
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 23, 2024
Dear Vicki,Thank you for staying with us. I am sorry for the negative experience you had due to cleanliness issues and other concerns. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We guarantee that your next experience will be overwhelmingly positive. I really hope that you will give us another try.Sincerely,Hotel Manager.
Dear Guest,Thank you for the review. I’m very pleased that you had such a great time during your stay with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to seeing you again soon.Sincerely,Hotel Manager.
10/10 Excellent
Michelle R
Jan 10, 2024
Michelle R
Stayed 4 nights in Jan 2024
Response from Hotel Manager. on Jan 12, 2024
Dear Michelle,Thank you for your kind feedback. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.
10/10 Excellent
Jean
Dec 30, 2023
Liked: Property conditions & facilities
Jean
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 2, 2024
Dear Jean,Thank you for your feedback. We are delighted to hear that you had a great time and appreciated the services we offer to our valued guests. Our hotel takes immense pride in providing exceptional service and meeting the diverse needs of our guests. I look forward to having you with us again soon. Sincerely,Hotel Manager.
Dear Charles,Thank you for the review. I’m very pleased that you had such a great time during your stay with us. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to seeing you again soon.Sincerely,Hotel Manager.
I would recommend this hotel to anyone that wants a good nights sleep in a clean room.
Nicholas
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 27, 2023
Dear Nicholas,Thank you for the review. We are delighted to hear that you had a pleasant stay and were satisfied with the cleanliness of the room. We're evolving over time and you can be sure that your next stay will be nice. It's nice to see that you will recommend us and look forward to welcoming you again soon.Sincerely,Hotel Manager.
6/10 Okay
francis, newport news
Traveled with family
Dec 24, 2023
Liked: Cleanliness, staff & service
francis
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 26, 2023
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely,Hotel Manager.
10/10 Excellent
Jazelle
Dec 22, 2023
Jazelle
Stayed 2 nights in Dec 2023
Response from Hotel Manager. on Dec 23, 2023
Dear Guest,Thank you for the review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time.Sincerely,Hotel Manager.
10/10 Excellent
TUFAN
Dec 16, 2023
TUFAN
Stayed 2 nights in Dec 2023
Response from Hotel Manager. on Jan 9, 2024
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We hope to serve you again in the future.Sincerely,Hotel Manager.
6/10 Okay
Sofia
Dec 3, 2023
Liked: Staff & service
Disliked: Cleanliness
Sofia
Stayed 2 nights in Dec 2023
Response from Hotel Manager. on Dec 6, 2023
Dear Sofia,Thank you for the review. I am pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will reconsider staying with us again.Sincerely,Hotel Manager.
2/10 Terrible
DeAsia
Traveled with group
Nov 19, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The room wasn’t really clean but it was a nice area
DeAsia
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 20, 2023
Dear Guest,Thank you for your stay. I’m sorry that cleanliness issues made your stay less than desirable. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try.Sincerely,Hotel Manager.
6/10 Okay
Janes
Nov 17, 2023
Janes
Stayed 3 nights in Nov 2023
Response from Hotel Manager. on Dec 8, 2023
Dear Janes,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely,Hotel Manager.
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope you have the opportunity to do just that very soon.Sincerely,Hotel Manager.
Dear Walter,Thank you for the comments. We're glad to hear that you found our accommodations to be a good value and that the beds were comfortable. We strive to offer quality amenities and a restful environment to ensure a pleasant stay. We look forward to welcoming you back in the future!Sincerely,Hotel Manager.
The room i had slept 3 people just fine i slept in the comfort side of the motel it's a good motel for construction workers
Robert
Stayed 5 nights in Oct 2023
Response from Hotel Manager. on Oct 30, 2023
Dear Robert,Thank you for the review. I’m glad we were able to provide a good experience for you. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager.
Dear Robert,Thank you for your review! We're glad to hear that you had an easy check-in process and found our hotel to be clean and comfortable. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.
Dear Michelle,Thank you for your feedback. I’m glad you had a good experience with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope you will be able to stay with us again very soon. Sincerely,Hotel Manager.
4/10 Poor
Chase
Oct 10, 2023
Disliked: Cleanliness, staff & service
Chase
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 12, 2023
Dear Chase,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager
Dear Michelle,Thank you for your stay. We're glad to hear that you found our hotel a good place to stay for the night. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager
10/10 Excellent
Erin
Oct 5, 2023
Erin
Stayed 1 night in Oct 2023
Response from Hotel Manager. on Oct 25, 2023
Dear Erin,Thank you for the review. I’m glad we were able to provide a good experience for you. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to serving you again soon.Sincerely,Hotel Manager.
Dear Joseph,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please don't hesitate to let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again.Sincerely,Hotel Manager
I was assigned one room and the room was not clean. Went back to the desk to retrieve the key for another room and when I received the other key for the other room I went to the other room and the room very dusty and the sheets has stains on them and perfume with all in the pillowcases. Hotel management need to ensure that housekeeping is doing their job and cleaning the rooms and changing the linen after every individual leaves the hotel.
Shawnee
Stayed 1 night in Sep 2023
Response from Hotel Manager. on Oct 28, 2023
Dear Shawnee,Thank you for the review. I am sorry for the negative experience due to cleanliness concerns and another issue. We work daily to make the hotel as nice as possible so that guests rate us as the best property in the area. We guarantee that you'll like your next experience. I hope that you will try us again.Sincerely,Hotel Manager.
8/10 Good
Rebecca
Traveled with family
Aug 17, 2023
Liked: Staff & service, room comfort
Minor issue
Slightly challenging to get clean towels. Maid refused to provide.
Rebecca
Stayed 3 nights in Aug 2023
Response from Hotel Manager on Aug 18, 2023
Dear Guest,We apologize for the inconvenience you experienced regarding the availability of clean towels. This is certainly not the level of service we strive to provide. Your feedback is important to us, and we will address this matter with our housekeeping team to ensure that such issues are avoided in the future. We appreciate your understanding and hope to have the opportunity to serve you better on your next visit.Sincerely,Hotel Manager
4/10 Poor
Melissa
Traveled with family and small children, Traveled with partner, Traveled with family
The hotel was very dated and not clean. The elevators were scary to use. The staff had put over 10 dryer sheets in every vent in the room to make the room smell good but it backfired and was too much. The TV did not have a guide or any info on what you were watching. Our room worked but was not enjoyable.
Melissa
Stayed 1 night in Jul 2023
Response from Hotel Manager. on Jul 26, 2023
Dear Melissa,Thank you for the review. I apologize that an unexpected problem caused some major issues. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.
Dear Elmer,Thank you for the review. I’m pleased we were able to provide you with a great experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. I look forward to seeing you again soon.Sincerely,Hotel Manager.
6/10 Okay
Eleanor T
Jul 7, 2023
Eleanor T
Stayed 3 nights in Jul 2023
Response from Sue Daley, AGM on Aug 2, 2023
Thank you for your feedback. We hope to accommodate any future travel plans you may have in the area.Have a great day!
Dear Guest,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to seeing you again soon.Sincerely,Hotel Manager.
We are sorry we did not meet your expectations during your stay.
8/10 Good
Morgan
Traveled with partner
Jun 23, 2023
Liked: Staff & service
Staff was great. Room was clean. Breakfast was not good, coffee was terrible. There seems to be a “newer” side of the hotel and had I known that I would’ve booked differently.
Morgan
Response from Sue Daley, AGM on Jun 28, 2023
Thank you for your feedback
6/10 Okay
Jennifer
Jun 12, 2023
Jennifer
Stayed 1 night in Jun 2023
Response from Hotel Manager. on Jun 13, 2023
Dear Jennifer,Thank you for the feedback. I am pleased that you had an overall good experience. We regret if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely,Hotel Manager.
The Staff was Great! They were friendly and accommodating! The only issue was there were alot of fights in other rooms (seemed to be a couple) slamming doors and arguing for 2 nights in a row and we were unable to sleep properly. Then the last day they took the arguing out to the parking lot and you could still hear it in the rooms. Not sure if it was an isolated incident or if this usually happens in this facility.
Jessica
Stayed 3 nights in May 2023
Response from Hotel Manager on Jun 3, 2023
Dear Jessica,Thank you for your feedback. We're glad to hear that our staff was friendly and accommodating during your stay. However, we apologize for the inconvenience and disturbance caused by the noise from other guests arguing and creating disturbances during your stay. We take such incidents seriously and will investigate the matter to ensure that appropriate measures are taken to prevent similar occurrences in the future. Please visit us again.Sincerely, Hotel Manager
10/10 Excellent
Cory
May 22, 2023
Cory
Stayed 1 night in May 2023
Response from Hotel Manager on May 24, 2023
Dear Cory,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager
Sheets and comforter had blood on them. Had to ask for sheets and blanket for pull out bed and night clerk was rude.
Vanessa
Stayed 6 nights in May 2023
Response from Hotel Manager on May 17, 2023
Dear Guest,Thank you for your feedback. We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
Dear Guest,Thank you for your stay. We're glad to hear that you found our front staff to be very friendly. We strive to provide our guests with a warm and welcoming experience, and we're delighted that our efforts were appreciated. We look forward to welcoming you back in the future.Sincerely,Hotel Manager
It was decent enough to stay I would stay again average place nothing extra or spectacular
DEBORAH
Stayed 2 nights in Apr 2023
Response from Hotel manager on Apr 26, 2023
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
Room was clean; bathroom was efficient and all fixtures worked well; bed was extremely comfortable with lots of pillows
Anne
Stayed 2 nights in Mar 2023
Response from Hotel manager on Mar 28, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
I forgot to tell you when we checked out. The refrigerator in room 117 is froze up, and does not work.
Deborah
Stayed 2 nights in Mar 2023
Response from Hotel manager on Mar 28, 2023
Dear Guest, Thank you for your stay. we are sorry that some maintenance issues detracted so much from your stay with us. We’re taking action to make this hotel a better place than ever before and I encourage you to give us another try. We take real pride in providing the best possible guest experience, and I regret that we let you down.Sincerely,Hotel manager
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
Dear Frauliene,Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a great stay with us. We pride ourselves on providing excellent service and that we made your stay enjoyable. We hope to welcome you back again soon!Sincerely,Hotel Manager.
Dear Michael,Thank you for your positive review! We are thrilled to hear that you found our location easy to access and enjoyed your stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon!Sincerely,Hotel Manager.
Staff is great! So sweet and helpful. Room was clean and comfortable. Was able to go in my room at 12pm when we arrived. Breakfast was decent. Hotel is like 4 minutes from Fort Bragg.
Brenda
Stayed 1 night in Feb 2023
Response from Hotel Manager. on Feb 28, 2023
Dear Brenda,Thank you for sharing your experience. We're gratified in learning that you liked the staff service, clean room, and good breakfast. Our goal and aim are to make your next visit with us overwhelmingly positive. I look forward to welcoming you again soon.Sincerely,Hotel Manager.
8/10 Good
Robbie
Business traveler, Traveled with family
Feb 20, 2023
Liked: Staff & service, room comfort
Little Details Count
After the First/ Second/ Third attempt to initially check-in to a clean room
Forth time was the charm. After that ..all was good 👍 😌
Robbie
Stayed 2 nights in Feb 2023
Response from Hotel Manager. on Feb 21, 2023
Dear Robbie,Thank you for writing the review. We're wonderfully delighted to hear that you found nice check-in, clean room, and a great experience. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope that you will stay with us again.Sincerely,Hotel Manager.
Clean rooms and comfortable bed. Friendly competent staff.
Eddie
Stayed 3 nights in Jan 2023
Response from Hotel Manager. on Jan 10, 2023
Dear Eddie,Thank you for the positive comments. I'm glad you found the amenities to your satisfaction and had a pleasant stay with us. I'm confident that our commitment to providing excellent hospitality will continue to be appreciated by our guests. I look forward to welcoming you again soon.Sincerely,Hotel Manager.
Dear Tania,Thank you for the great comments. We are thrilled to note that you found a comfortable room and had a quiet stay. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.
8/10 Good
Stacyann
Sep 27, 2022
Liked: Cleanliness, staff & service
Stacyann
Stayed 3 nights in Sep 2022
Response from Hotel Manager on Apr 21, 2023
Dear Stacyann,Your experience is important to us, so thanks for sharing it. We appreciate your kindness in letting us know that 4 out of 5. Our mission is to provide the best service and ensure that our guests rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. You can except a still better experience next time. Please stay with us again. We are thankful for your feedback.Sincerely,Hotel Manager
10/10 Excellent
Deshun
Sep 27, 2022
Deshun
Stayed 1 night in Sep 2022
Response from Hotel Manager. on Sep 28, 2022
Dear Deshun,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to seeing you again soon.Sincerely,Hotel Manager.
The staff was extra friendly and willing to take the time to take care of me. Will stay again.
Douglas
Stayed 3 nights in Sep 2022
Response from Hotel Manager. on Sep 22, 2022
Dear Douglas,Thank you for the positive comments. I am so delighted that you liked the friendly staff service and had a good experience. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to serving you again soon.Sincerely,Hotel Manager.