Ratings based on 32 Verified Reviews

4.2 out of 5
71% of guests recommend
4.8 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Bad hotel very noisy and cold

Posted Jul 20, 2017
Very bad experiance So close to the main street and very noisy The room is cold No heating
Comment from Hotel Management
Jul 23, 2017 by Janneth, Hotel Management
Best regard. Thank you for your comments. In fact this time of year the city is very cold. If we have heating to passenger request. Maybe you do not request it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2017 on Hotels
5 out of 5
by Melissa from Atlanta

Comfort and Class!

Posted Apr 18, 2016 on Hotels
We moved to this hotel after staying two days in another option that wasn't working out for us. The staff here was very friendly, even going so far as to take a tray of breakfast to the room for my friend who was sick during our stay (which, by the way, the breakfast is delicious). The decor was lovely, and the room was very comfortable. It can get a little loud, as it is right off the Septima, but it's convenient and a quick walk to several restaurants and shops. I would love to stay here again if I ever return to Bogota!
3 out of 5
by A verified traveler

Mixed feelings

Posted Feb 29, 2016
Pros: Great area with lots of top notch food options. Relatively quiet area, but it is a commercial area so expect some road noise in the morning.
Cons: More information regarding costs and an acceptable breakfast.
Location: As previously stated, I really liked the area. Safe, great food options, and some of Bogota's nicest hotels are in the area.
With only one day in Bogota for our Colombian adventure, we chose the Matisse Hotel as our very temporary base. Overall, pretty meh. What I didn't appreciate were the hidden fees. Our second stay was at the excellent Diez Catagoria hotel in Medellin for three nights. They charged us a tourism tax around 50.000 COP, and yet for only one night in the Matisse Hotel we were charged about the same... This strikes me as very odd. It amounted to about 30% on top of the room price, so keep that in mind - the hotel isn't really a budget option. The staff however were extremely patient in explaining things to us, so I do appreciate that. Oh, one thing - skip the breakfast, it's basically nonexistent. Oatmeal with no hot water, a few slices of white bread, a paltry amount of fruit... Come on. Everywhere else we've stayed in Colombia has had better breakfasts. One last tip: if you're not used to the altitude, bring something of headaches! You might be out of breath here and there too.
4 out of 5
by brett from Montreal

Worth a visit.

Posted Feb 12, 2016 on Hotels
The traffic noise takes a little getting used to but most hotels in Zona G suffer from the same problem. The rooms were always very clean and the staff could not do enough for you, 24 hours a day someone was available to help. The breakfast that was included was also veery good and served with a smile!
4 out of 5
by Andrew from Wirral

Lovely hotel in a great area.

Posted Aug 22, 2015 on Hotels
We stayed for 8 nights whilst at a language school. Great location within walking distance of many restaurants and bars. Safe neighbourhood. Lovely hotel with an excellent breakfast. Room was spotless and the bed was very comfortable. Staff were always smiling and helpful.
Comment from Hotel Management
Dec 5, 2015 by Daniel, Hotel Management
Thanks so much for staying with us Andrew. It was our pleasure having you with us. Hope to welcome you again in Bogotá.
4 out of 5
by David from USA

Good Value

Posted Mar 20, 2015 on Hotels
Clean and well kept. Bed mattress very hard.
Comment from Hotel Management
Dec 5, 2015 by Daniel, Hotel Management
Thanks so much for your feedback David. Hope to welcome you on your next trip to Bogotá.
3 out of 5
for Everyone
by A verified traveler

Posted Feb 21, 2015
Good location.Excellent staff.No air conditioning.
Comment from Hotel Management
Jul 14, 2015 by Vincent, Hotel Management
Thanks for staying with us. In Bogotá it´s normal to not have AC in the rooms, as it´s never to warm in the city.
3 out of 5
by Robert from New. York

Posted Jul 9, 2014 on Hotels
The Matisse is fine. Its not quite so charming as the ñame my suggest. The staff is perfectly nice but it did sometimes feel they were a little easily befuddled. But it was during the World Cup. Maybe everyone was just distracted.
3 out of 5
by Julie from California

Staff great, room not so much

Posted Jun 9, 2014 on Hotels
In first floor rooms the bathroom ceiling has an opening to the outside which makes the whole room pretty cold. Thankfully there was plenty of hot water in shower because the solution to a leaky hot water faucet in the sink was to shut off the hot water rather than repair it. The room and bathroom were dark in early evening and one lamp was shooting sparks from the plug. No extra toilet paper is provided in the room, so if it runs out at night you're out of luck. No facial tissues either. The lamp was replaced, I was offered an electric heater and a room change, but why were there so many issues not previously resolved? Again, wonderfully helpful staff once I brought these issues to their attention. Great breakfast. Internet was unreliable. For the price I would expect to not shiver, to have all things fully functional, and have more than a 20 watt bulb in the bathroom.