Dear Willy, We're genuinely sorry to hear about your disappointing experience. We appreciate your feedback, as it helps us understand areas needing improvement. Your comfort and satisfaction are important, and we take your comments seriously. We hope you consider giving us another opportunity in the future, as we're committed to enhancing our guest experience. Your feedback is invaluable to us, and we aim to make your next stay more enjoyable.Sincerely,Hotel Management

Dear Guest, Thank you for reviewing our hotel. It is disappointing to see such comments, as this is far from the experience we want our guests to have. Your feedback is very important to us, and we are genuinely sorry you were unable to enjoy your visit. We hope we will have another occasion to exceed your expectations and welcome you back soon.Sincerely,Hotel Management

Juan, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management

Herman, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management

Rolando, thank you for being our guest at Extended Stay America. We are glad to see the rating as it states you had a pleasant stay, but we are sorry for not meeting your expectations with our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

Thank you for being our guest. It was disappointing to know you felt unsafe here and are sorry for that. We take the safety of our guests and employees very seriously. Please know, our team is well trained to handle any situation and maintain a good environment. Also, we apologize for the uncleanliness you observed during your stay. Your feedback is important, so we have discussed it with our housekeeping team for review and action. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management

Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that you had a great stay. Your recommendation is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management

Maria, thank you for being our guest. We sincerely apologize for the issue you encountered in your room at the time of check-in. Your feedback has been shared with the concerned teams to ensure we step up our game and deliver better service moving forward. Please consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management

Oswaldo, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you mentioned. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while implementing new breakfast offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management

Thank you for taking the time to review your stay at Extended Stay America. We're glad you were pleased with the service provided by our associates, but we're sorry for the inconvenience you had due to our hotel policy. Please know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, but we are happy to provide this service to you at a minimal fee. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management

Thank you for choosing Extended Stay America. We are pleased to know you had an overall pleasant time, but we are sorry for the issues you encountered. We have made a note of your review and have shared it with the appropriate team. Thank you again, and we hope to host you back in the future. Sincerely, Hotel Management

Thank you for being our guest. We are disappointed reading your visit to our hotel wasn’t an exceptional one. Please accept our sincere apologies for the cleanliness issue and your feedback is discussed with the housekeeping team for review and action. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management

Thank you for choosing Extended Stay America. We’re thrilled to know you enjoyed loved our well-kept hotel and that the service provided by our staff was beyond your expectations. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management

Daniel, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your clean and comfortable accommodation. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management

Margaret, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will be discussed with appropriate individuals in our organization to improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management

Thank you for your feedback. Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way. It is great to know you had a comfortable stay with us and that you liked all that we have to offer. Thanks again for choosing us, we look forward to welcoming you back soon. Sincerely, General Manager

Dear Guest, We are pleased to read you appreciated the daily visits from our housekeeping team at Extended Stay America. Ensuring our guests have everything they need for a comfortable stay is our priority. Thank you for your kind words. We hope you had a fantastic experience overall and look forward to welcoming you back soon.Sincerely,Hotel Management

Dear Guest, We are thrilled to read you had a great experience with the staff and management at Extended Stay America. Providing exceptional service is our priority, and we are delighted we met your expectations. Thank you for your kind words. We hope you had a fantastic stay overall and look forward to welcoming you back soon.Sincerely,Hotel Management

Dear Shane, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management

Dear Susan, We apologize for the disturbance you experienced during your stay. Providing a peaceful environment for our guests is important to us, and we regret that you encountered noise issues. Additionally, we apologize for the discomfort caused by the bed and the lack of breakfast options. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made. Please accept our sincere apologies, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for bringing these issues to our attention.Sincerely,Hotel Management

Dear Pavithra, We appreciate you taking the time to write a review about your time with us. Our priority is always to deliver and serve our guests with comfortable accommodations. However, we regret that the condition of the room was not up to your expectations, and we will share these notes with the respective team for further improvement. Also, advise them to double-check the rooms before delivery so these issues do not occur. Our front desk team is always available to help you. Please return, and we hope to serve you again with a better experience! Sincerely,Hotel Management

Dear Yun, We are sorry to hear about your experience regarding the odor and the lack of bedding for the sofa bed. Please accept our sincere apologies for any inconvenience caused. Providing a comfortable and pleasant environment is our priority, and we regret that we fell short of meeting your expectations. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. Should you give us another opportunity, we will welcome you back and provide a more satisfactory experience.Sincerely,Hotel Management

Dear Ivan, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management

Dear Holda, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hotel Management

Dear Mario, Thank you for sharing your concerns. We are deeply sorry for the issue with your reservation and how it was handled. We will review your comments with our team to ensure that such concerns are avoided in the future. We appreciate you bringing this to our attention and your patience with us. We would like to make it up to you and show you the hospitality you deserve on your next visit to the area.Sincerely,Hotel Management

Thank you for your positive feedback!

Dear Rene, Thank you for reviewing your experience with us. We are sorry you were unhappy with the lack of dishes during your stay. Please know that we do our best to provide every guest with an exceptional experience and make these amenities available. Regrettably, we failed to live up to our promise, and we're sorry. We will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Management

Dear Guest, Thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. Your feedback is important to us, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

Dear Johanne, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We will address this appropriately, and we thank you for your patience. We hope you will give us a chance to welcome you on a future visit for a much-improved experience.Sincerely,Hotel Management

Dear Erich, Thank you for sharing your candid review. We also appreciate your comments regarding the condition of our hotel, which will be used in our continual efforts to handcraft an impeccable atmosphere for our guests. We continue to receive high marks for dedicated service and spotless accommodations, and we thank you for mentioning the cleanliness of our property. We are grateful for feedback that helps us improve our guest experience in the future.Sincerely,Hotel Management

Dear Lorena, We are happy to hear you enjoyed your overall stay. However, we sincerely apologize for the issues you had with the sofa bed in your suite. We will share your comments appropriately, and we appreciate you bringing this to our attention. Thank you for your valuable feedback and for taking the time to post a review. We hope to be of service to you in the future.Sincerely,Hotel Management