“Washing machine but no clothes horse!
Cleaners were slap dash and didn’t speak the basics! Didn’t understand the word towel! Towels and bedding need to be updated they were tired. Gang of boys creating noise at 4am every morning.
On a positive note the apartment was lovely and suitable for me as a wheelchair user. Very good location and the reception staff were lovely and friendly and very helpful. Will book again. Please sort clothes horse / drying rack”
“Check is at 3pm, my room/suite was not ready till 7pm. In addition, when I arrived to the suite for 5 people, the AC was not working, they sent a maintenance person who said it could not be fixed for another 2 days, they only provided us with one portable fan for that night- one fan for 5 people suite in the hot, Portugal weather.
The next day, a room was available for us to be moved into, given our AC was not working , no compensation at this point beside sorry , I will be contacting Marriot……