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Best Western Galena Inn & Suites

Photo gallery for Best Western Galena Inn & Suites

Exterior
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Overview of Best Western Galena Inn & Suites

Best Western Galena Inn & Suites

2.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
9923 West US Route 20, Galena, IL, 61036

Explore the area

  • Popular LocationGrant Park14 min walk
  • Popular LocationGrant Home15 min walk
  • Popular LocationWashburne House Historic Site19 min walk
  • AirportDubuque, IA (DBQ-Dubuque Regional)30 min drive

Room options

About this area

Galena

Located in Galena, Best Western Galena Inn & Suites is in the historical district. Galena Golf Club and Eagle Ridge Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and West Street Sculpture Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing.

What's nearby

  • Grant Park - 14 min walk
  • Grant Home - 15 min walk
  • Belvedere Mansion - 15 min walk
  • Old Market House - 19 min walk
  • Washburne House Historic Site - 19 min walk

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • Courtyard Restaurant - 16 min walk
  • Kaladi's Coffee Bar - 17 min walk
  • Pasta Perfetta - 17 min walk
  • Vinny Vanucchi - 19 min walk
  • One Eleven Main - 20 min walk

About this property

Best Western Galena Inn & Suites

Hotel in the historical district
You can look forward to free full breakfast, a fireplace in the lobby, and a 24-hour gym at Best Western Galena Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking and extended parking
  • A 24-hour front desk, a front desk safe, and a vending machine
  • Luggage storage, tour/ticket assistance, and coffee/tea in the lobby
  • Guest reviews speak well of the helpful staff and location
Room features
All 42 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Does Best Western Galena Inn & Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on Dec 5, 2022 start from $75.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Galena Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Galena Inn & Suites?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Galena Inn & Suites?

Check-in is from 3 PM - 3:00 PM.

What time is check-out at Best Western Galena Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Galena Inn & Suites located?

Situated in the historical district, this hotel is within a 15-minute walk of Grant Park and Grant Home. Belvedere Mansion and Galena-Jo Daviess County History Museum are also within 1 mi (2 km).

Can I cancel my reservation for free at Best Western Galena Inn & Suites and receive a full refund?

Yes, Best Western Galena Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Galena Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very Good

Rating 10 - Excellent. 475 out of 1000 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 345 out of 1000 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 97 out of 1000 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 57 out of 1000 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 26 out of 1000 reviews" "
" "2 - Terrible 3%

8.7/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Tiffany
Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very attentive and friendly. Breakfast was warm and could make pancakes. This hotel could really use some tlc and a makeover. Room smelt very musty. The pool concept was neat. Hot tub had a ring around it and appeared very old. Be careful it is also very slippery. Nice having a deck with a pretty view.
Stayed 2 nights in Nov 2022

8/10 Good

Sandra
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find close to the shops.

6/10 Okay

Deb
Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The Best Western was a typical hotel in the chain with the exception of a filthy pool and hot tub. It was disgustingly dirty and the pool/hot tub was one of the reasons we chose this property - we wanted to be able to swim and relax in the hot tub. It wasn't possible to use either amenity - filthy, gross, dirty. This was a surprise as the rest of the hotel/area seemed clean. Rate should never have been so high when there was not pool/hot tub to use.
Stayed 2 nights in Sep 2022

10/10 Excellent

McKenna
Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cool rooms! The staff was so nice and accommodating as well.
Stayed 2 nights in Aug 2022

10/10 Excellent

Kathleen
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Aug 2022

6/10 Okay

David
Just OK
Parts of the building had been updated and some other areas looked very dated and tired. It took about 10 minutes to find someone to check us in and I don't know that it was a very good value for what we paid for the night.
Stayed 1 night in Aug 2022

10/10 Excellent

Mariusz
Stayed 2 nights in Aug 2022

10/10 Excellent

Jodi
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and our room was spacious. The breakfast was also very good. There was very easy access to nearby attractions.
Stayed 2 nights in Aug 2022

10/10 Excellent

SARAH
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Clarize Anne
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022