Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with free breakfast and a 24-hour fitness center

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Indoor pool, outdoor pool, sun loungers
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Coffee service

Reviews

8.6

Excellent

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Gym
    GymGym
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
9923 West US Route 20, Galena, IL, 61036
  • Popular LocationBelvedere Mansion15 min walk
  • Popular LocationOld Market House19 min walk
  • Popular LocationDowling House2 min drive
  • AirportDubuque, IA (DBQ-Dubuque Regional)29 min drive
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About the neighborhood

Galena

Located in Galena, Best Western Galena Inn & Suites is in the historical district. The area's natural beauty can be seen at Horseshoe Mound and Casper Bluff Land and Water Reserve, while Grant Home and West Street Sculpture Park are cultural highlights. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing.

What's nearby

  • Grant Home - 8 min walk
  • Grant Park - 14 min walk
  • Belvedere Mansion - 15 min walk
  • Old Market House - 19 min walk
  • Dowling House - 2 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Kaladi's 925 Coffee Bar - ‬17 min walk
  • ‪Vinny Vanucchi's - ‬18 min walk

About this property

Best Western Galena Inn & Suites

Hotel in the historical district
Free full breakfast, a fireplace in the lobby, and a 24-hour gym are just a few of the amenities provided at Best Western Galena Inn & Suites. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking and extended parking
  • Luggage storage, a front-desk safe, and free newspapers
  • A TV in the lobby, a vending machine, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western Galena Inn & Suites include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Does Best Western Galena Inn & Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on Aug 4, 2024 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Galena Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Galena Inn & Suites?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Galena Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Best Western Galena Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Galena Inn & Suites located?

Situated in the historical district, this hotel is within a 15-minute walk of Grant Home, Washburne House Historic Site, and Grant Park. Belvedere Mansion and Galena-Jo Daviess County History Museum are also within 1 mi (2 km).

Best Western Galena Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ghassan, burr ridge

Traveled with family and small children
Liked: Staff & service
Advertised Pics dont match when you see it personally. Poorly maintained and lobby for seating Overrated and not worth the money
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for over a decade. By far the best hotel option in Elgin for whatever my needs are. Hubby and I don't bother looking at other places.
Stayed 1 night in May 2024

10/10 Excellent

Pranil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great staff. Very accommodating. In the perfect location close to downtown
Stayed 1 night in Jul 2024

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean suites. Friendly staff. Good breakfast included. Nice, safe area.
Stayed 1 night in Apr 2024

4/10 Poor

Jamie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled terrible. There was a potato chip in the blanket when we arrived and a brown streak on another blanket. Towels were dingy. Shower curtain moldy at the bottom. Dusty webs on the ceiling. Flickering lights in the bathroom. Dirty and dusty indoor/outdoor furniture. Not enough hot food at breakfast for all hotel guests. Pool and hot tub area dark and depressing. Yellow ring around hot tub. Dirty, weed-filled parking lot strewn with litter. Reasonably friendly staff. View from balcony would’ve been nice if grounds weren’t littered with pop cans and cigarette butts.
Stayed 3 nights in Jul 2024

10/10 Excellent

sutapa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The rooms are big and the location is convenient. But the hallway needs renovation and the breakfast could be better
Stayed 1 night in Jul 2024

4/10 Poor

Scott David

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated, and in need of updating. Room was dirty. Bed uncomfortable. Had a spider and 2 other unknown bugs in our room, one of which was in the bed. Air comditioner on 62 the whole time, and room still not cool. Half of the lights in the room didn't work. Balcony has a constant water drip from above, not usuable. Breakfast not great. For over $200 per night, I'd rather pitch a tent in the woods! Never again.
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not a bad hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Close to downtown
Stayed 1 night in Jun 2024

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed in a themed room. The steam shower was either too much pressure or not enough. A black toilet was a little freaky. It was nice and quiet and clean
Stayed 1 night in Jun 2024

10/10 Excellent

Bierbower

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised with the size of the room I received. I booked a 2 queen with a pull-out couch for 3 people and thought the room would feel cramped. The exact opposite was what I received. The room was very spacious and the pull out was a full couch, not just a love seat. The room also had a balcony where I sat and watched 2 bunnies hopping around in the forested area behind the hotel. Very peaceful! The room was clean and the shower was very nice, until I looked up and saw some mildew on the ceiling. Not much, but it's worth mentioning that the cleaning crew might want to look up in the bathroom prior to finishing their cleaning of any room.
Stayed 1 night in Jun 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Barb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible & just minutes outside of town. Loved the room & the bed and pillows couldn't have been more comfortable. Will definitely go back again
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cabin feel and the bed was super comfy.
Stayed 2 nights in Jun 2024

10/10 Excellent

richard

Stayed 1 night in Jun 2024

10/10 Excellent

Gandi

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service was great. Great location too.
Stayed 1 night in May 2024

10/10 Excellent

Diane

Liked: Property conditions & facilities
Beds were comfortable. The water pressure in bathroom was very good. Good pillows. The breakfast was good. The staff helpful and accommodating. Very clean. We will definitely return.
Stayed 3 nights in May 2024

10/10 Excellent

Kelcie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the fantasy suites had their own entrance area, as well as hallway. super convenient. Staff were friendly & helpful! Pool was clean & lovely! Had a great week here!
Stayed 3 nights in May 2024

6/10 Okay

JOHN

Traveled with partner
Disliked: Amenities
Advertised A hot tub The hot tub was not working.We were very disappointed
Stayed 2 nights in May 2024

10/10 Excellent

Anastasiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2024

6/10 Okay

Gary D

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ok but old,time for a remodel
Stayed 1 night in May 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Cee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location...close to town and museums.
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter, Oconomowoc

Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5