Clarion Pointe Downtown Gatlinburg

Photo gallery for Clarion Pointe Downtown Gatlinburg

Featured Image
Seasonal outdoor pool, open 9:30 AM to 10:00 PM, pool umbrellas
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Clarion Pointe Downtown Gatlinburg

Clarion Pointe Downtown Gatlinburg

2.5 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
200 East Parkway, Gatlinburg, TN, 37738

Explore the area

  • Popular LocationRipley's Aquarium of the Smokies6 min walk
  • Popular LocationGatlinburg SkyLift Park13 min walk
  • Popular LocationGatlinburg Space Needle15 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)68 min drive

Choose dates to view prices

About this area

Gatlinburg

Located in Gatlinburg, Clarion Pointe Downtown Gatlinburg is in the mountains and in a national park. Sugarlands Valley Nature Trail and Ober Gatlinburg Ski Resort and Amusement Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Great Smoky Mountains National Park and Great Smoky Mountains National Park Headquarters. Cooter's Place and Anakeesta are also worth visiting. Spend some time exploring the area's activities, including skiing and ski lifts. Guests appreciate the hotel's central location.

What's nearby

  • Cooter's Place - 2 min walk
  • Anakeesta - 4 min walk
  • Ripley's Aquarium of the Smokies - 6 min walk
  • Gatlinburg SkyLift Park - 13 min walk
  • Gatlinburg Space Needle - 15 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 68 min drive

Restaurants

  • Atrium Pancakes — 4 min walk
  • Pancake Pantry — 7 min walk
  • New Orleans Sandwich Company — 7 min walk
  • Cheese Cupboard & Hofbrauhaus — 8 min walk
  • Parton's Deli — 8 min walk

About this property

Clarion Pointe Downtown Gatlinburg

Hotel in Gatlinburg with 24-hour fitness center and 24-hour business center
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a children's pool, a 24-hour front desk, and express check-out. All 96 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Other amenities available to guests include free local calls, ironing boards, and desks. Housekeeping is available on request.
Clarion Pointe Downtown Gatlinburg offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and blackout drapes/curtains. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour fitness center
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Languages spoken

  • English

Business services

  • 24-hour business center

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch TV
  • Cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:30 AM to 10:00 PM
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Howard Johnson Gatlinburg Downtown
Howard Johnson Inn Gatlinburg Downtown
Howard Johnson Gatlinburg
Howard Johnson Hotel Gatlinburg
Park View Inn Gatlinburg
Park View Gatlinburg
Clarion Inn
Clarion Pointe Gatlinburg
Clarion Inn Downtown Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel
Clarion Pointe Downtown Gatlinburg Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel Gatlinburg

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 47 out of 278 reviews
5 - Excellent 17%
Rating 4 - Good. 73 out of 278 reviews
4 - Good 26%
Rating 3 - Okay. 64 out of 278 reviews
3 - Okay 23%
Rating 2 - Poor. 50 out of 278 reviews
2 - Poor 18%
Rating 1 - Terrible. 44 out of 278 reviews
1 - Terrible 16%

3.1/5

Cleanliness

3.4/5

Staff & service

3.0/5

Amenities

3.1/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
tv didnt work correctly. shower spout was not afixed to shower wall .it wasnt clean. Black Bears were roaming the halls,and laundry room.we were so dissapointed we checked out early. room did not have a hair dryer. one small trash can for entire room.needless to say they didnt have any qualified people to address any issues.
Stayed 3 nights in Sep 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smell the walls were dirty
Stayed 2 nights in Aug 2021

3/5 Okay

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked - that this property was close enough to everything that you could walk around. I didn’t like- it was a little expensive for what it is honestly. they don’t fix anything in the rooms… there was a hole in the bathroom door I guess from someone getting drunk and punching it, you could tell where hangers or things used to be mounted on the walls, and they broke or fell out and just were never fixed, the toilet paper holder was hanging out of the wall. Our feet were black from walking on the floor (just wear your shoes). There is limited parking, so if you want a spot, make sure your back by like 8/8:30 pm. Also, don’t expect room service while your there unless you specifically ask for it…. If you happen to run into one of the guys that do it, they will ask you if you need anything in your room (towels, trash bags) but don’t expect them to just do it.
Stayed 7 nights in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Aug 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff. The room door looked like it had been kicked in and had a metal bar for the dead bolt To Latch to with no seal on the bottom of the door. Tub was dirty. Lack of upkeep in room. Bears digging through the dumpster because no one locked the lid to it. Overall horrible place to stay given the cost.
Stayed 1 night in Aug 2021