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Novotel Genova City

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Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Genova City

UNESCO Sustainable Property

Novotel Genova City

4 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationLa Lanterna12 min walk
  • Popular LocationGenoa Port Center8 min drive
  • Popular LocationPort of Genoa Cruise Ship Terminal8 min drive
  • AirportGenoa (GOA-Cristoforo Colombo)11 min drive

Choose dates to view prices

About this area

Genoa

Located in Genoa, Novotel Genova City is near the airport. Villa Brignole Sale Duchessa di Galliera and Parco della Villetta Di Negro reflect the area's natural beauty and area attractions include Aquarium of Genoa and Galata Maritime Museum. Ippolito National Ligurian Museum and Citta Dei Bambini Children's Museum are also worth visiting.
Popular Location

What's nearby

  • La Lanterna - 12 min walk
  • Genoa Port Center - 8 min drive
  • Port of Genoa Cruise Ship Terminal - 8 min drive
  • Christopher Columbus Monument - 8 min drive
  • Piazza Acquaverde - 8 min drive

Getting around

  • Genoa Via di Francia Station - 5 min walk
  • Cristoforo Colombo Airport (GOA) - 11 min drive

Restaurants

  • La Terraza — 1 min walk
  • Le Scuderie Dell'astronauta — 3 min walk
  • Bar Tre Corone — 6 min walk
  • Pizzeria Franco — 6 min walk
  • Focacceria della Lanterna — 6 min walk

About this property

Novotel Genova City

4-star eco-friendly hotel near Aquarium of Genoa
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli, and self parking. All 223 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and coffee makers.
Novotel Genova City offers 223 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 14.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 14 for adults and EUR 14 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
1 per room (up to 18 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 for adults and EUR 14 for children (approximately)
  • Self parking fee: EUR 14.50 per day
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to August
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Genova Novotel
Novotel City Genova
Novotel Genova
Novotel Genova City
Novotel Genova City Genoa
Novotel Genova City Hotel
Novotel Genova City Hotel Genoa
Genoa Novotel
Novotel Genoa
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genova City Hotel
Novotel Genova City Genoa
Novotel Genova City Hotel Genoa

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 159 out of 910 reviews
5 - Excellent 17%
Rating 4 - Good. 414 out of 910 reviews
4 - Good 45%
Rating 3 - Okay. 221 out of 910 reviews
3 - Okay 24%
Rating 2 - Poor. 81 out of 910 reviews
2 - Poor 9%
Rating 1 - Terrible. 35 out of 910 reviews
1 - Terrible 4%

3.8/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Staff & service, room comfort
Any more
Very nice stuff, comfortable bed and hotel area.
Stayed 1 night in Feb 2021

1/5 Terrible

Stayed 3 nights in Aug 2020

4/5 Good

Liked: Staff & service, amenities
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt looked after
In covid times most services weren’t available. Breakfast (complimentary room service) is a tray airline-style with pre-confectioned items like wrapped biscuits, toasties, Tetra-pak juice, fruit salad, single mmmmm mono-portion jams and spreadable cheese, fresh croissants and pancakes. Not too bad. However, there is no bar service, and kettles and cothe machines have been removed from all bedroom. The restaurant only offers one choice per course per night (3-course meal). The pool is closed. The kids games have been removed. Despite all these restrictions it still felt like home to us. The room is good and cosy, and you still get a decent shower! Remember to ask Reception for your double-wrapped individual soaps and shampoos though, as they have been taken out of the rooms too. I know it is difficult times but most of the staff are so nice and generous that they will do anything they can to make your stay as smooth and comfortable as possible. We were staying with two young children and we stroll felt looked after. Thank you.
Stayed 3 nights in Jul 2020

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was a last-minute overnight stop between a long run from Monaco to Elba Island so we didn't really expect / wish for much. Parking was fine, staff we friendly and helpful. I took my daughter for some breakfast before departing & although fine, it was quite crowded and I didn't like the way some of the families were treating the staff (who were managing well given the quantity of people wishing to eat). Room was pretty average and outdated. Underground parking was OK albeit very tight. There were multiple underground levels for the car parking but that wasn't super-clear at arrival.
Stayed 1 night in Aug 2019