- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design of the hotel is nice, beds are comfortable & room is clean. Staffs are helpful, polite & efficient. Food at The Glasshouse is good!
Stayed 2 nights in Aug 2020
Photo gallery
Guest reviews
Wonderful
224 reviews
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
8 Gat Lebuh Gereja, George Town
Explore the area
Pinang Peranakan Mansion3 min walk
Swettenham Pier Cruise Terminal6 min walk
Kapitan Keling Mosque8 min walk
Penang (PEN-Penang Intl.)27 min drive
Choose dates to view prices
Deluxe Double Room, 1 King Bed
Photos of Deluxe Double Room, 1 King Bed
Deluxe Double Room, 1 King Bed
4.9/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
323 sq feet
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Espresso maker, minibar, room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Deluxe Twin Room
Photos of Deluxe Twin Room
Deluxe Twin Room
4.8/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
2 Twin Beds
323 sq feet
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Espresso maker, minibar, room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Premier Deluxe
Photos of Premier Deluxe
Premier Deluxe
5/5 guest room ratingMore detailsRoom amenities
- 452 sq ft
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
452 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Espresso maker, minibar, room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Deluxe Trio
Photos of Deluxe Trio
Deluxe Trio
5/5 guest room ratingMore detailsRoom amenities
- 377 sq ft
- Sleeps 3
- 1 King Bed and 1 Twin Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 King Bed and 1 Twin Bed
377 sq feet
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Espresso maker, minibar, room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Loft Suite
Photos of Loft Suite
Loft Suite
More detailsRoom amenities
- 463 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
463 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Espresso maker, minibar, room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
About this area
George Town
Located in George Town's Downtown George Town neighborhood, The Prestige Hotel Penang is in the business district. KOMTAR and Penang City Hall are notable landmarks, and the area's natural beauty can be seen at Penang Hill and Ferringgi Beach. Looking to enjoy an event or a game while in town? See what's going on at City Stadium, or consider a night out at Gurney Drive. Spend some time exploring the area's activities, including outlet shopping.
Visit our George Town travel guideWhat's nearby
- Pinang Peranakan Mansion - 3 min walk
- Swettenham Pier Cruise Terminal - 6 min walk
- Kapitan Keling Mosque - 8 min walk
- Penang City Hall - 9 min walk
- Prangin Mall - 16 min walk
Getting around
- Penang Sentral - 30 min drive
- Penang Intl. Airport (PEN) - 27 min drive
Restaurants
- Gurney Drive - 9 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free covered self parking
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MYR 40 for adults and MYR 40 for children
- 1 restaurant
- Room service available
Things to do
- 24-hour fitness center
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Luggage storage
Languages spoken
- Chinese
- English
- Malay
Business services
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- Smart TV
Food and drink
- Espresso maker
- Free bottled water
- Minibar
More
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: MYR 100.0 per night
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 40 for adults and MYR 40 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines
We should mention
Pool access available from 7:00 AM to 8:00 PM
Property is also known as
The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
Frequently asked questions
Guest reviews
4.8
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.7
Property condition
- Liked: Cleanliness, staff & service, amenities
The price of the room was reasonable. The room is big and their bed are comfortable too! Love this hotel very much.
Stayed 2 nights in Aug 2020
- Liked: Staff & service, amenities, property conditions & facilities
Clean, good service, well designed hotel, will come again next time.
Stayed 1 night in Jul 2020
- Liked: Staff & service, amenities, property conditions & facilities
Great location. Few cafe around the corner, will recommend to opt out breakfast and try out those cafe. Ordered room service, service and food was good, portion was just ok. The pool was FANTASTIC. oh and definitely not a room type for family trip. The only cons, was probably the soundproof. Can the next door conversation, or maybe should put up a notice to notify guest to lower down their voice thou.
Stayed 2 nights in Jul 2020
This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2020