- Liked: Property conditions & facilities
- Disliked: Cleanliness, staff & service
So overall this hotel has some great features, but also some terrible sides. The good: It’s rooms, lobby, and restaurant decor is incredible! The bad: Non of the beds have fitted sheets. This gets bad when you are sleeping and the mattress cover starts rubbing on your body. Then when I ask the front desk about it they said “it is a common complaint and there is nothing we can do”. The second major thing was all my towels were stained. Again the front desk said they could not do anything. That’s completely unacceptable. You can have a beautiful hotel and terrible service. This hotel is exactly that. Save your money and stay elsewhere but only use this hotel for the train.