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Amway Grand Plaza, Curio Collection by Hilton

Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

Primary image
Indoor pool
Premium bedding, pillowtop beds, in-room safe, blackout drapes
42-inch plasma TV with premium channels
42-inch plasma TV with premium channels

Overview of Amway Grand Plaza, Curio Collection by Hilton

Amway Grand Plaza, Curio Collection by Hilton

4.0 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
187 Monroe Ave Nw, Grand Rapids, MI, 49503

Explore the area

  • Popular LocationDeVos Performance Hall2 min walk
  • Popular LocationGerald R. Ford Museum6 min walk
  • Popular LocationVan Andel Arena6 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)20 min drive

Choose dates to view prices

About this area

Grand Rapids

Located on a river, Amway Grand Plaza, Curio Collection by Hilton is in Downtown Grand Rapids neighborhood and is connected to the convention center. Downtown Market and Woodland Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fish Ladder Park and Blandford Nature Center. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Spend some time exploring the area's activities, including cross-country skiing, snowboarding, and golfing. Guests appreciate the hotel's central location.
Visit our Grand Rapids travel guideOpens in a new window
Map

What's nearby

  • DeVos Performance Hall - 2 min walk
  • Van Andel Museum Center - 5 min walk
  • Grand Rapids Art Museum - 5 min walk
  • Gerald R. Ford Museum - 6 min walk
  • Van Andel Arena - 6 min walk

Getting around

  • Grand Rapids Station - 17 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • Cinco de Mayo - 3 min walk
  • MadCap Coffee Company - 3 min walk
  • Big O's Cafe - 4 min walk
  • Six.One.Six Restaurant - 4 min walk
  • Xo Asian Cuisine - 5 min walk

About this property

Amway Grand Plaza, Curio Collection by Hilton

Historic hotel connected to the convention center in Grand Rapids with 5 restaurants
This smoke-free hotel features 5 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a coffee shop/cafe. All 682 rooms provide comforts like pillowtop beds and premium bedding, along with free WiFi, free wired Internet, and plasma TVs. Hair dryers, laptop-compatible safes, and phones are among the other amenities that guests will find. Housekeeping is available on request.
Amway Grand Plaza, Curio Collection by Hilton offers 682 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Grand Rapids hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa and Salon has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 32 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 12-18 for adults and USD 6-9 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges

Things to do

  • Basketball
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Shopping
  • Tennis

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station
  • Conference space (47120 square feet)
  • Meeting rooms - 46

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch plasma TV
  • Premium channels

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Turndown service

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Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 18 for adults, USD 6 and USD 9 for children (approximately)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 562 out of 979 reviews
5 - Excellent 57%
Rating 4 - Good. 208 out of 979 reviews
4 - Good 21%
Rating 3 - Okay. 106 out of 979 reviews
3 - Okay 11%
Rating 2 - Poor. 60 out of 979 reviews
2 - Poor 6%
Rating 1 - Terrible. 43 out of 979 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do. Very clean and classy.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a GREAT place! Clean, inviting, close to other attractions in the area. Celebrated Hubby's birthday while there @ ate at Wolfgang Puck The Kitchen restaurant which was located in the hotel. Loved everything about the stay! 😊
Stayed 1 night in May 2022

1/5 Terrible

Traveled with partner
Disliked: Staff & service
Staff was rude
Stayed 1 night in May 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We liked the convince of walking to the Van Andel and back. However, during the times that we could eat they did't have anything available. We kept hearing only between this hour and that hour you can get something here or there. That was frustrating. We couldn't even get snacks because they didn't have enough. No restaurant was open later even being on a Saturday. We asked for room service and that wasn't available either. We went to bed starving. It was rather frustrating.
Stayed 1 night in May 2022

1/5 Terrible

Traveled with partner
Disliked: Staff & service
Our room was not available until 11:00 p.m. We arrived at 5, they said our room was not ready, we would receive a txt when it was ready. Never received a txt. We had an event we were attending until 11. Checked in again and had to go through the whole process of checking in again. They were going to validate our parking to help compensate, we went to check out at parking, the card was NOT validated. They definitely need to fix a few things.
Stayed 1 night in May 2022