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Canopy by Hilton Grand Rapids Downtown

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Featured Image
55-inch LED TV with cable channels, TV, Netflix
View from Room
Desk, laptop workspace, blackout drapes, iron/ironing board
View from Room

Overview of Canopy by Hilton Grand Rapids Downtown

Canopy by Hilton Grand Rapids Downtown

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
131 Ionia Avenue SW, Grand Rapids, MI, 49503

Explore the area

  • Popular LocationVan Andel Arena5 min walk
  • Popular LocationDeVos Performance Hall12 min walk
  • Popular LocationGerald R. Ford Museum14 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)15 min drive

Choose dates to view prices

About this area

Grand Rapids

Canopy by Hilton Grand Rapids Downtown is located in Heartside, a neighborhood in Grand Rapids, and is in the city center. Grand Rapids Children's Museum and DeVos Performance Hall are cultural highlights, and travelers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's going on at Van Andel Arena.
Visit our Grand Rapids travel guideOpens in a new window
Map

What's nearby

  • Van Andel Arena - 5 min walk
  • Urban Institute for Contemporary Arts - 6 min walk
  • Grand Rapids Children's Museum - 8 min walk
  • DeVos Performance Hall - 12 min walk
  • Gerald R. Ford Museum - 14 min walk

Getting around

  • Grand Rapids Station - 9 min walk
  • Gerald R. Ford International Airport (GRR) - 15 min drive

Restaurants

  • Knoop — 1 min walk
  • Portico — 1 min walk
  • Stella's Lounge — 2 min walk
  • Two Beards — 3 min walk
  • Bar Divani — 3 min walk

About this property

Canopy by Hilton Grand Rapids Downtown

4-star Grand Rapids hotel in Heartside, near Van Andel Arena
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a coffee shop/café. Other amenities include a snack bar/deli, self parking, and dry cleaning. All 155 rooms offer free WiFi, room service, and LED TVs with cable channels. Netflix, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Canopy by Hilton Grand Rapids Downtown offers 155 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 5-17 per person
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

See similar properties

Grand Rapids
Grand Rapids
Heartside
Heartside
Guest rating 4.5+
Guest rating 4.5+
Pet friendly
Pet friendly
Free WiFi
Free WiFi
4 star
4 star
Hotel
Hotel

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Dogs welcome
2 per room (up to 50 lbs)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 17 per person (approximately)
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Canopy By Hilton Rapids Rapids
Canopy by Hilton Grand Rapids Downtown Hotel
Canopy by Hilton Grand Rapids Downtown Grand Rapids
Canopy by Hilton Grand Rapids Downtown Hotel Grand Rapids

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 101 out of 126 reviews
5 - Excellent 80%
Rating 4 - Good. 15 out of 126 reviews
4 - Good 12%
Rating 3 - Okay. 6 out of 126 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 126 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 126 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would stay again
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff wore t-shirts and blue jeans which looked sloppy. Some of the front desk clerks seemed completely clueless when queried about where to get a newspaper and where to get breakfast (after 10 am). It is a beautiful hotel so the staff shouldn't be hired because virtually no one else applied for a job.
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff is outstanding and the room was nice but wasn’t ready for two hours. The staff competed our parking and lowered the room rate. I hope this is passed on to Expedia. Also, so few amenities! Limited hours and no vending machines when the coffee bar is closed. The location is on the edge of downtown shopping, dining, etc. and not a safe neighborhood to walk. Panhandling on the sidewalk right outside.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice property, super safe!
Stayed 1 night in Sep 2021