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JW Marriott Hotel Grand Rapids

Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Restaurant
Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk
Lounge
Premium bedding, minibar, in-room safe, desk

Overview of JW Marriott Hotel Grand Rapids

JW Marriott Hotel Grand Rapids

4.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

Explore the area

  • Popular LocationDeVos Performance Hall4 min walk
  • Popular LocationGerald R. Ford Museum5 min walk
  • Popular LocationVan Andel Arena6 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)20 min drive

Room options

About this area

Grand Rapids

Located in Downtown Grand Rapids neighborhood, JW Marriott Hotel Grand Rapids is connected to the convention center. Heritage Hill Historic District and Voigt House Victorian Museum are local landmarks, and travelers looking to shop may want to visit Downtown Market and Fulton Street Farmers Market. Van Andel Museum Center and Public Museum of Grand Rapids are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Grand Rapids travel guideOpens in a new window
Map

What's nearby

  • DeVos Performance Hall - 4 min walk
  • Public Museum of Grand Rapids - 4 min walk
  • Gerald R. Ford Museum - 5 min walk
  • Van Andel Museum Center - 5 min walk
  • Van Andel Arena - 6 min walk

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • Z's Bar & Restaurant - 1 min walk
  • Flanagan's Irish Pub - 4 min walk
  • Pind Indian Cusine - 4 min walk
  • Leo's - 4 min walk
  • Panera Bread - 1 min walk

About this property

JW Marriott Hotel Grand Rapids

4-star hotel located in Downtown Grand Rapids
Take advantage of shopping on site, a coffee shop/cafe, and dry cleaning/laundry services at JW Marriott Hotel Grand Rapids. Treat yourself to a manicure/pedicure, a hot stone massage, or a facial at Seraphina Spa, the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks include:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and a gift shop
  • A porter/bellhop, a ballroom, and massage treatment rooms
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All 333 rooms include comforts such as premium bedding and air conditioning, in addition to perks like safes and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • Smart TVs with Netflix and premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 36 per day)
  • Secured, covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 19 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,428 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility available in select rooms
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower available in select rooms
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 19 for adults and USD 8 for children
  • Covered self parking fee: USD 36.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does JW Marriott Hotel Grand Rapids have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at JW Marriott Hotel Grand Rapids?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on May 31, 2023 start from $299.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Grand Rapids pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Hotel Grand Rapids?

Self parking is available for USD 36.00 per day. Valet parking is available for USD 39 per day.

What time is check-in at JW Marriott Hotel Grand Rapids?

Check-in is from 4 PM - 2:00 AM.

What time is check-out at JW Marriott Hotel Grand Rapids?

Check-out is at noon.

Where is JW Marriott Hotel Grand Rapids located?

Located in Downtown Grand Rapids, this spa hotel is within a 5-minute walk of DeVos Performance Hall, Public Museum of Grand Rapids, and Grand Valley State University - Pew Campus. Gerald R. Ford Museum and Van Andel Museum Center are also within 10 minutes. Grand Rapids Station is 16 minutes by foot.

JW Marriott Hotel Grand Rapids Reviews

JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 961 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 171 out of 961 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 52 out of 961 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 38 out of 961 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 22 out of 961 reviews" "
" "2 - Terrible 2%

9.5/10

Cleanliness

9.1/10

Staff & service

8.2/10

Amenities

9.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. Walking distance to a lot of restaurants and shops.
Stayed 2 nights in May 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott is always a wonderful experience!
Stayed 1 night in Apr 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Erin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2023

2/10 Terrible

Gerardine

Stayed 1 night in Mar 2023

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room had a great view, dinner and breakfast was excellent. Everything was perfectly clean. The bed was very hard and uncomfortable. The suite next to us was super loud with yelling, banging, and fighting until 3 AM out in the hallway as well as in room, and that’s not the hotels fault but when I called to get help they did nothing.
Stayed 1 night in Feb 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast check in.
Stayed 1 night in Feb 2023

4/10 Poor

Lauren Bressack

Stayed 1 night in Feb 2023

4/10 Poor

Drew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good staff. The restaurant is very good. The software between the hotel an Expedia did not connect well and they had to take 10 minutes to find my confirmation number.
Stayed 1 night in Feb 2023