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Overview of JW Marriott Hotel Grand Rapids

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Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

JW Marriott Hotel Grand Rapids

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationDeVos Performance Hall4 min walk
    Popular LocationGerald R. Ford Museum5 min walk
    Popular LocationVan Andel Arena6 min walk
    AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)21 min drive

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About this area

Grand Rapids

JW Marriott Hotel Grand Rapids is located in Grand Rapids. DeVos Performance Hall and Public Museum of Grand Rapids are cultural highlights, and travelers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or Walker Ice and Fitness Center. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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Popular Location

What's nearby

  • DeVos Performance Hall - 4 min walk
  • Public Museum of Grand Rapids - 4 min walk
  • Gerald R. Ford Museum - 5 min walk
  • Van Andel Museum Center - 5 min walk
  • Van Andel Arena - 6 min walk

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • Judson's Steakhouse — 3 min walk
  • The B.O.B. — 3 min walk
  • Ruth's Chris Steak House — 3 min walk
  • The Bull's Head Tavern — 3 min walk
  • Leo's — 4 min walk

About this property

JW Marriott Hotel Grand Rapids

4-star Grand Rapids hotel in Downtown Grand Rapids, walk to Van Andel Arena
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 337 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. 24-hour room service and Netflix are standard, as are Smart TVs with cable channels.
JW Marriott Hotel Grand Rapids offers 337 accommodations with minibars and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Smart televisions come with premium cable channels, pay movies, and Netflix. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19.00 per day)
  • Valet parking on site (USD 35 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 19 for adults and USD 8 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (1428 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19 for adults and USD 8 for children (approximately)
  • Self parking fee: USD 19.00 per day
  • Valet parking fee: USD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 585 out of 788 reviews
5 - Excellent 74%
Rating 4 - Good. 135 out of 788 reviews
4 - Good 17%
Rating 3 - Okay. 31 out of 788 reviews
3 - Okay 4%
Rating 2 - Poor. 24 out of 788 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 788 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, comfortable, quiet, in good repair. Check-in clerk failed to activate parking card and neglected to offer the whirlpool tub option, which we would have enjoyed, but the hotel itself is truly an excellent property.
Stayed 3 nights in May 2021

3/5 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in May 2021

4/5 Good

Stayed 2 nights in May 2021

3/5 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you would expect aJW, the only thing that I was surprised with is the room service closes at 10pm
Stayed 1 night in Apr 2021