JW Marriott Hotel Grand Rapids

Photo gallery for JW Marriott Hotel Grand Rapids

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Pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of JW Marriott Hotel Grand Rapids

JW Marriott Hotel Grand Rapids

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

Explore the area

  • Popular LocationDeVos Performance Hall4 min walk
  • Popular LocationGerald R. Ford Museum5 min walk
  • Popular LocationVan Andel Arena6 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)21 min drive

Choose dates to view prices

About this area

Grand Rapids

Located in Downtown Grand Rapids neighborhood, JW Marriott Hotel Grand Rapids is connected to the convention center. The area's natural beauty can be seen at Fish Ladder Park and Blandford Nature Center, while DeVos Performance Hall and Van Andel Museum Center are cultural highlights. Public Museum of Grand Rapids and Grand Rapids Children's Museum are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Grand Rapids travel guideOpens in a new window
Map

What's nearby

  • DeVos Performance Hall - 4 min walk
  • Public Museum of Grand Rapids - 4 min walk
  • Gerald R. Ford Museum - 5 min walk
  • Van Andel Museum Center - 5 min walk
  • Van Andel Arena - 6 min walk

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • The B.O.B. - 3 min walk
  • The B.O.B. - 3 min walk
  • Ruth's Chris Steak House - 3 min walk
  • Sushi Yama - 3 min walk
  • The Bull's Head Tavern - 3 min walk

About this property

JW Marriott Hotel Grand Rapids

Central hotel connected to the convention center in Grand Rapids with 24-hour business center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and concierge services. All 337 rooms provide conveniences like refrigerators and coffee makers, plus Netflix and Smart TVs with cable channels. Guests will also find minibars, room service, and premium bedding. Housekeeping is available on request.
JW Marriott Hotel Grand Rapids offers 337 accommodations with minibars and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers.

Smart televisions come with premium cable channels, pay movies, and Netflix. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 36.00 per day)
  • Secured covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 19 for adults and USD 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (1428 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

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Guest rating 4.5+
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Washer and dryer
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Hotel
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4 star
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Family friendly
Family friendly

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 2 2022 to June 30 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19 for adults and USD 8 for children (approximately)
  • Covered self parking fee: USD 36.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 642 out of 901 reviews
5 - Excellent 71%
Rating 4 - Good. 160 out of 901 reviews
4 - Good 18%
Rating 3 - Okay. 48 out of 901 reviews
3 - Okay 5%
Rating 2 - Poor. 33 out of 901 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 901 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.7/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in May 2022

1/5 Terrible

Business traveler
Disliked: Staff & service, property conditions & facilities
Room was to expensive and was updated
Stayed 1 night in May 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We booked our stay 6 months prior to arriving for a room with 2 queen beds for my 2 daughters and me. When we went to check in, they had no rooms available other than 1 king bed. No rollaways available because “they don’t do rollaways.” Absolutely unacceptable. One of my daughters tried to sleep on a little “chaise” in the room. Ridiculous. The pool and exercise room were closed for renovations - no advance notice was given. There were several events going on at the hotel. In the morning, there were parts of the lobby that looked like the day after a fraternity party. Old drinks and food on tables. It hadn’t been cleaned up from the night before. Gross.
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to arena where concert was
Stayed 2 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed, understand safety with Covid but I stayed in a Hilton last month and both the pool and hot tub were open. Breakfast was excellent but slightly overprices. View as amazing.
Stayed 1 night in Mar 2022