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DoubleTree by Hilton Guadalajara Centro Historico

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Premium bedding, down comforters, pillowtop beds, free minibar items
View from Room
Premium bedding, down comforters, pillowtop beds, free minibar items
View from Room

Overview of DoubleTree by Hilton Guadalajara Centro Historico

DoubleTree by Hilton Guadalajara Centro Historico

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Colon 73, Guadalajara, JAL, 44100

Explore the area

  • Popular LocationGuadalajara Cathedral3 min walk
  • Popular LocationRotonda de los Hombres Ilustres4 min walk
  • Popular LocationTemplo Expiatorio del Santisimo Sacramento16 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)18 min drive

Choose dates to view prices

About this area

Guadalajara

Located in Guadalajara, DoubleTree by Hilton Guadalajara Centro Historico is in the city center and near a metro station. Basilica de Zapopan is a notable landmark, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza Forum Tlaquepaque. Museo de Cera (Wax Museum) and Acuario Michin are also worth visiting. Guests love the hotel's central location.
Visit our Guadalajara travel guideOpens in a new window
Map

What's nearby

  • Palacio de Gobierno - 3 min walk
  • Guadalajara Cathedral - 3 min walk
  • Plaza de Armas - 3 min walk
  • Rotonda de los Hombres Ilustres - 4 min walk
  • Templo Expiatorio del Santisimo Sacramento - 16 min walk

Getting around

  • Plaza Universidad Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 18 min drive

Restaurants

  • Café Madrid — 2 min walk
  • Cafe Benito/sala Juarez — 3 min walk
  • La Chata — 3 min walk
  • Chai — 4 min walk
  • La Gorda — 4 min walk

About this property

DoubleTree by Hilton Guadalajara Centro Historico

Historic Guadalajara hotel in Downtown Guadalajara, walk to Guadalajara Cathedral
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. All 142 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches like minibars (stocked with some free items) and espresso makers. Housekeeping is available on request.
DoubleTree by Hilton Guadalajara Centro Historico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for MXN 150 per day; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–noon on weekdays and 7:00 AM–1:00 PM on weekends: MXN 300 for adults and MXN 220 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Free reception
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Fitness center

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (172 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

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Washer and dryer
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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 300 for adults and MXN 220 for children (approximately)
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Offsite parking fee: MXN 150 per day (0.6 mi away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Collection Centro Histórico
NH Collection Guadalajara Centro Histórico
DoubleTree by Hilton Guadalajara Centro Historico Hotel
DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 671 out of 970 reviews
5 - Excellent 69%
Rating 4 - Good. 202 out of 970 reviews
4 - Good 21%
Rating 3 - Okay. 55 out of 970 reviews
3 - Okay 6%
Rating 2 - Poor. 24 out of 970 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 970 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities
Horrible service!! When we got to the room, there was no coffee to make where the coffee maker was. I went downstairs and asked the concierge (tall man with high pitch voice, glasses and slick back hair) for some coffee since it was empty. He said that it was more of a morning thing, which makes absolutely no sense. Then said someone will bring it up. 10:30 PM comes around and still nothing!! I call from my room and tell them again and again they say that they will take care of it. 12 am and NOTHING!! I was completely ignored. At this point I didn't care about the coffee but it was the fact that I wasted a good amount of money on the hotel only to be ignored! I didn't ask for something extravagant. I asked for coffee that should have already been there in the first place. The hotel goes from a nice hotel to a crappy automatically just based on how the staff acts. I let the girl that was there in the morning of the behavior of the other guy. You guys need to train or get new staff asap!
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful view from the terrace. Excellent service and accessibility to everything. Very clean and following cdc covid protocols. Friendly and responsive to all our needs. Highly recommend and would love to stay again!
Stayed 5 nights in Nov 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall experience for my family and I was amazing. Their restaurant had the best enchiladas i have ever tried. Only issue I can possibly complain is that the pillows were so hard . A bit uncomfortable to sleep good. Other than that, location was awesome, didnt hear nothing at night for us being so close in the middle. Would definitely come back, to stay here (:
Stayed 5 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is right at the center of the old town very nice ubication, close to all attractions and tours
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel but due to remodeling a paid parking lot was needed
Stayed 4 nights in Nov 2021