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Hotel Indigo Guanajuato, an IHG Hotel

Photo gallery for Hotel Indigo Guanajuato, an IHG Hotel

Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds (Minifridge) | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hotel Indigo Guanajuato, an IHG Hotel

Hotel Indigo Guanajuato, an IHG Hotel

3.0 star property

9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
CALLE PARDO 5, GUANAJUATO, Guanajuato, GTO, 36000

Explore the area

  • Popular LocationAlley of the Kiss8 min walk
  • Popular LocationMummies Museum11 min walk
  • Popular LocationJuarez Theater13 min walk
  • AirportLeon, Guanajuato (BJX-Del Bajio)24 min drive

Room options

About this area

Guanajuato

Hotel Indigo Guanajuato, an IHG Hotel is located in Zona Centro, a neighborhood in Guanajuato, and is near the airport and near theme parks. Alley of the Kiss and Bocamina San Ramon are notable landmarks, and the area's natural beauty can be seen at Union Garden and Cerro del Cubilete.
Visit our Guanajuato travel guideOpens in a new window
Map

What's nearby

  • Hidalgo Market - 5 min walk
  • Regional Museum of Guanajuato Alhondiga - 6 min walk
  • Alley of the Kiss - 8 min walk
  • Mummies Museum - 11 min walk
  • Juarez Theater - 13 min walk

Getting around

  • Bajío Intl. Airport (BJX) - 24 min drive

Restaurants

  • El Paisa - 4 min walk
  • La Table de Andrée - 7 min walk
  • Mestizo - 7 min walk
  • La Oreja de Van Gogh - 7 min walk
  • Tragaluz / Komorebi - 8 min walk

About this property

Hotel Indigo Guanajuato, an IHG Hotel

3-star hotel located in Zona Centro
Located close to Regional Museum of Guanajuato Alhondiga and Mummies Museum, Hotel Indigo Guanajuato, an IHG Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. In addition to a 24-hour business center and free supervised childcare, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free newspapers, and smoke-free premises
  • A front desk safe, luggage storage, and a 24-hour front desk
Room features
All 54 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Free tea bags/instant coffee, daily housekeeping, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: MXN 180-300 for adults and MXN 150-250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Free supervised childcare

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Similar properties

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Guanajuato
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Free WiFi
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Family friendly
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3 star
3 star
Guest rating 4.5+
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Hotel
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1450 per pet, per night, plus a deposit of MXN 1450 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between MXN 180 and MXN 300 for adults, MXN 150 and MXN 250 for children (approximately)
  • Pet deposit: MXN 1450 per night
  • Pet fee: MXN 1450 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo Guanajuato
Indigo Guanajuato, An Ihg
Hotel Indigo Guanajuato, an IHG Hotel Hotel
Hotel Indigo Guanajuato, an IHG Hotel Guanajuato
Hotel Indigo Guanajuato, an IHG Hotel Hotel Guanajuato

Frequently asked questions

Is Hotel Indigo Guanajuato, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 1450 per night and a fee of MXN 1450 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Indigo Guanajuato, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Indigo Guanajuato, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Indigo Guanajuato, an IHG Hotel?

Check-out is at noon.

Where is Hotel Indigo Guanajuato, an IHG Hotel located?

Located in Zona Centro, this hotel is within a 10-minute walk of Regional Museum of Guanajuato Alhondiga and Alley of the Kiss. Mummies Museum and Union Garden are also within 15 minutes.

Can I cancel my reservation for free at Hotel Indigo Guanajuato, an IHG Hotel and receive a full refund?

Yes, Hotel Indigo Guanajuato, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Guanajuato, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Hotel Indigo Guanajuato, an IHG Hotel Reviews

Hotel Indigo Guanajuato, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 193 reviews" "
" "10 - Excellent 82%
Rating 8 - Good. 25 out of 193 reviews" "
" "8 - Good 13%
Rating 6 - Okay. 4 out of 193 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 2 out of 193 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 193 reviews" "
" "2 - Terrible 2%

9.8/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indigo Guanajuato weekend
Very good in general just need to take care of small details to become perfect
Stayed 4 nights in Oct 2022

10/10 Excellent

Kristobal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two different nights at this property. When looking for hotel, I had to take into consideration parking for my rental vehicle. I had previously stayed at a hotel near the central market area and I knew vehicles are taken else where off site. This hotel had parking on site and is covered with your stay. They have staff that take your vehicle and bags for you. Staff was very friendly and accommodating. I was allowed an early check in on my second stay. Hotel was very modern but had they were able to incorporate the old Spaniard style of architecture to their building. Also included was a delicious breakfast, which is a buffet style of breakfast on the weekends. While the staff is kind and friendly, I would suggest knowing some Spanish or using a translation program to help communicate with them. Overall, enjoyed my stay at this hotel and loved that all the main tourist attractions were only about a 10 minute walk from the hotel (with as much eating as I did, the walking was much needed).
Stayed 1 night in Jul 2022

10/10 Excellent

sandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to many great places you can walk to the food place across the street was great. Staff was so nice and welcoming will definitely go back
Stayed 1 night in May 2022

10/10 Excellent

Golman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean and comfortable beds. Breakfast was great. Good location. Highly recommend this hotel.
Stayed 2 nights in Jun 2022

2/10 Terrible

Jorge

Traveled with family and small children
Disliked: Staff & service
Hotel valet damaged our rental car, acknowledged they would cover the damages, completely ignored our calls/emails when they assumed responsibility. We ended up paying the damages to the rental vehicle. Will never stay a this place again and do not recommend for the lack of communication and responsibility.
Stayed 3 nights in Mar 2022

10/10 Excellent

Felix

Stayed 1 night in May 2022

10/10 Excellent

JENNIFER

Stayed 3 nights in Apr 2022

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was very helpful. The beds were very comfortable and it is within walking distance to the downtown.
Stayed 1 night in Apr 2022

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super attentive and friendly, specially Ruben at the front desk. Ruben was very friendly and provided excellent customer service.
Stayed 1 night in Apr 2022