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Expedia Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Club Deluxe, Club lounge access, Guest room, 2 Twin/Single Bed(s), City view
Room with view
430 square feet
2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Club Grand Deluxe, Club lounge access, Guest room, 1 King, City view, Corner room
Room with view
495 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Grand Deluxe, Guest room, 1 King, City view, Corner room
Room with view
495 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Premier Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view
Room with view
947 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Grand Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view
Room with view
1184 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view, High floor
Room with view
1399 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior, Guest room, 1 King, City view
Room with view
430 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe, Guest room, 1 King, City view
Room with view
430 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe, Guest room, 2 Twin/Single Bed(s), City view
Room with view
430 square feet
2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premier Deluxe, Guest room, 1 King, TianHe Stadium view
Room with view
430 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premier Deluxe, Guest room, 2 Twin/Single Bed(s), City view, High floor
Room with view
430 square feet
2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Deluxe, Club lounge access, Guest room, 1 King, City view
Room with view
431 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
5-star luxury hotel connected to a shopping center in Tianhe

Popular property highlights

Free WiFi
Outdoor pool
Business center
Laundry facilities
Concierge services

Location

Located in Tianhe, this luxury hotel is within 1 mi (2 km) of Tianhe Stadium, CITIC Plaza, and Grandview Mall. Guangdong Museum and Guangzhou Opera House are also within 2 mi (3 km). Tianhenan Station is 6 minutes by foot and Tiyu Xilu Station is 8 minutes.

Hotel Features

Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and an outdoor tennis court are onsite.

Room Amenities

All 445 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, minibars, and LCD TVs.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Guangzhou Hotel features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Sheraton Guangzhou Hotel has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Full-service spa
  • Front desk (limited hours)
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2011
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Limo or Town Car service available
  • Outdoor pool
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 4
  • Breakfast available (surcharge)
  • Train station pickup (surcharge)
  • Concierge services
  • Designated smoking areas
  • Ballroom
  • Outdoor tennis court
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 445
  • 24-hour fitness facilities
  • Number of floors - 33
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese
  • Korean

Parking

Parking (limited spaces)

Room Amenities

Sheraton Guangzhou Hotel offers 445 air-conditioned accommodations with minibars and safes. A pillow menu is available. 40-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Phone
  • Free bottled water
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Slippers
  • Pay movies
  • Separate bathtub and shower

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Sheraton Seafood Kitchen - This seafood restaurant serves lunch and dinner.

Feast All-Day-Dining Rest - This buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Lounge - Onsite lobby lounge.

Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards not accepted

No cribs (infant beds) available

Property Registry Number - 9144010169154142X5

Tax ID - 9144010169154142X5

Number of children who can stay free - 2

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 99 for children (approximately)
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Rollaway bed fee: CNY 350.0 per night
  • Onsite credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Guangzhou Sheraton
  • Guangzhou Sheraton Hotel
  • Hotel Sheraton Guangzhou
  • Sheraton Guangzhou
  • Sheraton Guangzhou Hotel
  • Sheraton Hotel Guangzhou
  • Sheraton Guangzhou Hotel Hotel
  • Sheraton Guangzhou Hotel Guangzhou
  • Sheraton Guangzhou Hotel Hotel Guangzhou

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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