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Overview of Sheraton Guangzhou Hotel

Photo gallery

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Sheraton Guangzhou Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationTianhe Stadium13 min walk
    Popular LocationGrandview Mall1 min drive
    Popular LocationCITIC Plaza2 min drive
    AirportGuangzhou (CAN-Baiyun Intl.)56 min drive

Choose dates to view prices

  • Premier Suite, 1 Bedroom

    Room amenities

    • 947 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Grand Room, 1 King Bed

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 1 Double Bed, City View

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed, View

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Grand Room, 1 King Bed, City View, Corner

    5/5 guest room rating

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Premier Room, 2 Twin Beds, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Deluxe, Guest room, 1 King, City view

    4.6/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe, Guest room, 2 Twin/Single Bed(s), City view

    4.5/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Superior, Guest room, 1 King, City view

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Grand Suite, 1 Bedroom

    Room amenities

    • 1184 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Club Suite, 1 Bedroom

    Room amenities

    • 1399 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Guangzhou

Located in Tianhe neighborhood, Sheraton Guangzhou Hotel is connected to a shopping center. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yuexiu Park. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangzhou New Stadium. Guests love the hotel's convenience to public transportation: Tianhenan Station is 7 minutes by foot and Tiyu Xilu Station is 8 minutes.
Popular Location

What's nearby

  • Tianhe Stadium - 13 min walk
  • Grandview Mall - 1 min drive
  • CITIC Plaza - 2 min drive
  • Taikoo Hui - 6 min drive
  • Guangzhou Zoo - 7 min drive

Getting around

  • Guangzhou Railway Station - 7 min drive
  • Tianhenan Station - 7 min walk
  • AirportBaiyun International Airport (CAN) - 56 min drive

Restaurants

  • Sheraton Seafood Kitchen — 1 min walk
  • Feast All-Day-Dining Rest — 1 min walk
  • Roku Roku — 14 min walk
  • Banana Leaf — 14 min walk
  • HERSELS — 16 min walk
View in a map

About this property

Sheraton Guangzhou Hotel

5-star luxury hotel connected to a shopping center in Tianhe
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. All 445 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, minibars, and LCD TVs.
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. A pillow menu is available. 40-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 196 for adults and CNY 99 for children
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Portable bathtub seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 99 for children (approximately)
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Can I cancel my reservation for free at Sheraton Guangzhou Hotel and receive a full refund?
Yes, Sheraton Guangzhou Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Guangzhou Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Guangzhou Hotel?
As of Mar 2, 2021, prices found for a 1-night stay for 2 adults at Sheraton Guangzhou Hotel on Mar 4, 2021 start from $106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Guangzhou Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sheraton Guangzhou Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Guangzhou Hotel?
Self parking is free at this property.
What time is check-in at Sheraton Guangzhou Hotel?
Check-in is from 3 PM - 11:30 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Sheraton Guangzhou Hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Sheraton Guangzhou Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 780 per vehicle applies.
Where is Sheraton Guangzhou Hotel located?
Located in Tianhe, this luxury hotel is 0.7 mi (1.1 km) from Tianhe Stadium and 1.8 mi (2.9 km) from Taikoo Hui. Grandview Mall and CITIC Plaza are also within 2 mi (3 km). Tianhenan Station is 7 minutes by foot and Tiyu Xilu Station is 8 minutes.
4.4
Excellent
Rating 5 - Excellent. 279 out of 514 reviews
5 - Excellent 54%
Rating 4 - Good. 180 out of 514 reviews
4 - Good 35%
Rating 3 - Okay. 34 out of 514 reviews
3 - Okay 7%
Rating 2 - Poor. 15 out of 514 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 514 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms with great views of Guangzhou, and a roof top pool.
Stayed 3 nights in Feb 2021

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for biz and family holiday.
I'm a veteran business traveller. I stayed there with my wife and 3 kids in adjoining rooms while renewing passports and doing a small vacation in Guangzhou. Rooms were great as were gym and pool. Breakfast was great too. Location is excellent - 5 min walk to subway, tons of shopping and restaurants nearby, halfway between airport and Chenglong amusement park, and 2 stops away from the tower. We stayed for 4 nights total and had a low-stress great holiday.
Stayed 3 nights in Jun 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
WiFi with VPN have issue but staff help me to resolve it. Breakfast can be improve
Stayed 2 nights in Nov 2019

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, many restaurants with different kind of food around. Hotel breakfast was awesome. Friendly staff, clean, big room, big bath, comfortable beds...
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room with good location! There's lots of good local food around the hotel.
Stayed 3 nights in Dec 2019

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