Overview of Hotel Santander Plaza

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In-room safe, free WiFi
30-inch TV with cable channels
In-room safe, free WiFi

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Business Services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaza Fontabella Shopping Center5 min walk
    Popular LocationEmbassy of Canada10 min walk
    Popular LocationEl Obelisco10 min walk
    AirportGuatemala City (GUA-La Aurora Intl.)5 min drive
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  • Master Suite

    Room amenities

    • 614 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsMaster Suite
  • Executive Room

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More detailsExecutive Room
  • Junior Suite, 2 Twin Beds

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsJunior Suite, 2 Twin Beds

About this area

Guatemala City

Located in Guatemala City, Hotel Santander Plaza is in the business district and near the airport. Popol Vuh Museum and Ixchel Museum are cultural highlights, and some of the area's attractions include Botanical Garden and Natural History Museum. La Aurora Zoo and Children's Museum are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.
Visit our Guatemala City travel guide
Popular Location

What's nearby

  • Plaza Fontabella Shopping Center - 5 min walk
  • Embassy of Canada - 10 min walk
  • El Obelisco - 10 min walk
  • Oakland Mall - 11 min walk
  • Union Church of Guatemala - 12 min walk

Getting around

  • AirportLa Aurora Intl. Airport (GUA) - 5 min drive


  • La Fattoria — 4 min walk
  • Tanoshii — 4 min walk
  • Cafe Saúl — 4 min walk
  • The Market — 4 min walk
  • Tre Fratelli — 5 min walk

About this property

Hotel Santander Plaza

3-star Guatemala City hotel in Zona 10, near U.S. Embassy in Guatemala
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. All 26 rooms offer free WiFi, room service, and TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes.
Hotel Santander Plaza offers 26 accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include showers and hair dryers. This Guatemala City hotel provides complimentary wireless Internet access.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities


  • Banquet hall
  • Elevator

Guest services

  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Spanish

Business services

  • 1 meeting room
  • Business center


  • Smoke-free property

Room amenities


  • Hair dryer
  • Shower


  • 30-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker


  • Safe

See similar properties



Check-in from 2:30 PM - midnight
Minimum check-in age - 18


Check-out before 1 PM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
Guests can access their accommodation through a private entrance

Access methods

Private entrance


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Can I cancel my reservation for free at Hotel Santander Plaza and receive a full refund?
Yes, Hotel Santander Plaza offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Santander Plaza cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Santander Plaza pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Santander Plaza?
This hotel doesn't offer parking.
What time is check-in at Hotel Santander Plaza?
Check-in is from 2:30 PM - midnight. After-hours check-in is not available.
What time is check-out at Hotel Santander Plaza?
Check-out is at 1 PM.
Where is Hotel Santander Plaza located?
Located in Zona 10, this hotel is within 1 mi (2 km) of Avenida La Reforma and U.S. Embassy in Guatemala. Plaza Fontabella Shopping Center and Embassy of Canada are also within 10 minutes.
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Good Hotel
This hotel has a good location, just two blocks away from zona viva (zona 10) of Guatemala City, breakfast is very nice, room conditions kind of old but functional
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel staff was so friendly. The food was amazing. The rooms were huge. Great experience. I would book again at this hotel.
Stayed 6 nights in Dec 2019

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

3/5 Okay

Traveled with group, Traveled with partner
Happy face iconLiked: Staff & service
The location was great and we felt safe and secure there. The staff were friendly and the breakfast was good. However we had to depart the hotel early on two mornings and when we asked for a breakfast to go we were told we would have to pay for it, despite breakfast being included in our room price. There was mold on the ceiling of our bathroom and the hairdryer in the room did not work. We reported this but was told that’s the only hair dryer they have. Overall it wasn’t a bad hotel but I will look into other options on my next trip.
Stayed 4 nights in Nov 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
The hotel is pretty good, big rooms with air conditioned, microwave, cofee machine (and coffee!), gym. Breakfast was pretty good as well. The staff is gentle and eager to help at all times. Free transfers to the airport if requested in advance.
Stayed 2 nights in Nov 2019

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