Aura Tachibana

Photo gallery for Aura Tachibana

Primary image
Outdoor spa tub
Outdoor spa tub
Indoor spa tub
In-room safe, soundproofing, free WiFi, bed sheets

Overview of Aura Tachibana

Aura Tachibana

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Yumoto 574, Hakone, Kanagawa-ken, 250-0311

Explore the area

  • Popular LocationSounji Temple5 min walk
  • Popular LocationKey Hiraga Museum5 min walk
  • Popular LocationIshigakiyama Ichiya Castle Site7 min drive

Choose dates to view prices

About this area

Hakone

Aura Tachibana is located in Yumoto, a neighborhood in Hakone. Odawara Castle and Hakone Shrine are notable landmarks, and if an activity is on the agenda, check out Hakone Kowakien Yunessun. Mishima Sky Walk and Hakone Toy Museum are also worth visiting.

What's nearby

  • Sounji Temple - 5 min walk
  • Key Hiraga Museum - 5 min walk
  • Ishigakiyama Ichiya Castle Site - 7 min drive
  • Odawara Fishing Port - 9 min drive
  • Hiryu Falls - 13 min drive

Getting around

  • Hakone Yumoto Station - 9 min walk
  • Kowakidani Station - 11 min drive

About this property

Aura Tachibana

4-star Hakone hotel in Yumoto with 2 restaurants
2 restaurants, a bar/lounge, and a sauna are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Aura Tachibana offers 45 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Free roundtrip train station shuttle

Food and drink

  • 2 restaurants
  • 1 bar

Restaurants on site

  • Kaze no Yakata
  • Mori no Yakata

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Towels

Entertainment

  • TV

More

  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 11:00 AM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
Guests with dietary restrictions or food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 122 out of 227 reviews
5 - Excellent 54%
Rating 4 - Good. 73 out of 227 reviews
4 - Good 32%
Rating 3 - Okay. 19 out of 227 reviews
3 - Okay 8%
Rating 2 - Poor. 8 out of 227 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 227 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

3.6/5

Eco-friendliness

5/5 Excellent

Liked: Staff & service
Stayed 2 nights in Dec 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to bus stop if you take the "K" bus from Hakone or Motohakone. Remember to call the hotel once you reach the station so that they can send their shuttle bus to pick you up. Breakfast and dinner were great and my son and I really appreciate the waitress who explained to us on the dishes that were laid out in front of us. Japanese hospitality :-). The onsen in the room is fantastic and they even teach you how to put on the Yukata.
Stayed 1 night in Dec 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable hotel
We have stayed in the hotel for 2 nights. The staff was helpful and nice. They spoke good English for city guide. The room was perfect with a view of mountain and a private hot spring. The dinner and breakfast were delicious. You need to walk 20 mins from the train station. Or you can go to the tourist centre and asked the staff to call the reception for the arrangement of a shuttle bus from 2-6pm.
Stayed 2 nights in Nov 2019