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Aura Tachibana

Photo gallery for Aura Tachibana

Lobby
Japanese Wenstern Style Suite Room with Private Open-air Bath (Below 12 yrs old Child is not accept) | In-room safe, soundproofing, free WiFi, bed sheets
Twin Room with Private Open-air Bath (Below 12 yrs old Child is not accept) | In-room safe, soundproofing, free WiFi, bed sheets
Lobby lounge
Dining

Overview of Aura Tachibana

Aura Tachibana

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
Map
Yumoto 574, Hakone, Kanagawa-ken, 250-0311

Explore the area

  • Popular LocationTenzan Onsen18 min walk
  • Popular LocationKanagawa Prefectural Museum of Natural History4 min drive
  • Popular LocationOdawara Wanpaku Land10 min drive
  • AirportAtsugi Air Base (NJA)51 min drive

Room options

About this area

Hakone

Aura Tachibana is located in Yumoto, a neighborhood in Hakone. Kanagawa Prefectural Museum of Natural History and Hakone Open Air Museum are cultural highlights, and travelers looking to shop may want to visit Gotemba Premium Outlets and Harune Odawara. Hakone Kowakien Yunessun and Odawara Wanpaku Land are also worth visiting.
Visit our Hakone travel guideOpens in a new window
Map

What's nearby

  • Tenzan Onsen - 18 min walk
  • Kanagawa Prefectural Museum of Natural History - 4 min drive
  • Odawara Wanpaku Land - 10 min drive
  • Okada Museum of Art - 12 min drive
  • Hakone Open Air Museum - 12 min drive

Getting around

  • Hakone Yumoto Station - 9 min walk
  • Kowakidani Station - 11 min drive
  • Haneda Airport (HND) - 72 min drive

Restaurants

  • 山そば - 8 min walk
  • はつ花そば 新館 - 3 min walk
  • 日清亭本店 - 8 min walk
  • 画廊喫茶 ユトリロ - 7 min walk
  • ステーキハウス吉池 - 3 min walk

About this property

Aura Tachibana

4-star hotel located in Yumoto
An indoor mineral hot spring (onsen), a terrace, and a garden are just a few of the amenities provided at Aura Tachibana. For some rest and relaxation, visit the sauna. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a bar.
Other perks include:
  • Free self parking
  • Free train station pick-up, hot springs on site, and smoke-free premises
  • Concierge services, a water dispenser, and tour/ticket assistance
  • Guest reviews speak well of the overall value and helpful staff
Room features
All 45 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Toilets with electronic bidets and free toiletries

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kaze no Yakata
  • Mori no Yakata

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • TV

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Renovations and closures

This property is closed from May 9 2023 to May 10 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone

Frequently asked questions

Is Aura Tachibana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Aura Tachibana?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Aura Tachibana on Jun 27, 2023 start from $172.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aura Tachibana?

Self parking is free at this property.

What time is check-in at Aura Tachibana?

Check-in is from 3:00 PM - 6:00 PM. Late check-in is available from 10:00 AM–11:00 AM for a fee.

What time is check-out at Aura Tachibana?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Aura Tachibana located?

Located in Yumoto, this hotel is within a 10-minute walk of Sounji Temple, Tamadare Falls, and Gyokuren Shrine. Tenzan Onsen and Kanagawa Prefectural Museum of Natural History are also within 2 mi (3 km). Hakone Yumoto Station is 9 minutes by foot.

Aura Tachibana Reviews

Aura Tachibana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 271 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 87 out of 271 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 23 out of 271 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 9 out of 271 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 7 out of 271 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Meena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was pricy but I love it. I loved that we were able to have free dinner and breaksfast. Unfortunately, we were not able to have breakfast because we had to leave early morning. I would love to stay at your facility again!!
Stayed 1 night in May 2023

10/10 Excellent

Rocio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice and comfy. We got the private onsen room and it was awesome. The terrace they provide is beautiful, you can even rent out the private terrace onsen per hour. In the small town there were dining options.
Stayed 1 night in May 2023

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience

8/10 Good

James, San Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
Stayed 1 night in Apr 2023

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpfull staff with excellent service. Hotel was very quaint and comfortable. The traditional Japanese breakfast was excellent which was included in the hotel cost. While the hotel was not too far from the train station, shuttle service was limited and walking to the hotel property was inconvenient especially if you had luggage due to having to navigate up the hillside.
Stayed 2 nights in Mar 2023

8/10 Good

Esther

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff, great views & private onsen was lovely. Beds were a bit hard for our liking but otherwise enjoyed our short stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Michael, El Monte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and the spa is awesome!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
It's not very far but the property is a bit of a uphill walk from the Hakone-Yumoto station. We were happy with the facility and the service there. The food (dinner & breakfast) was very good as well.
Stayed 1 night in Jan 2023

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and manner staffs and onsen in the room