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Overview of Hakone Hotel

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  • Superior Twin Room, Non Smoking (2~3 Floor)

    4.8/5 guest room rating

    Room amenities

    • 409 sq ft
    • Lake view
    • Sleeps 3
    • 2 Large Twin Beds
    More details
  • Junior Suite, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 592 sq ft
    • Lake view
    • Sleeps 3
    • 2 Large Twin Beds
    More details
  • Suite, Non Smoking

    5/5 guest room rating

    Room amenities

    • 883 sq ft
    • Lake view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Superior Twin Room, Non Smoking (4F)

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Lake view
    • Sleeps 3
    • 2 Large Twin Beds
    More details
  • Japanese style room 88㎡ Non smoking

    5/5 guest room rating

    Room amenities

    • 947 sq ft
    • Lake view
    • Sleeps 6
    • 3 Twin Futons
    More details
  • Moderate twin room

    4.7/5 guest room rating

    Room amenities

    • 366 sq ft
    • Partial lake view
    • Sleeps 3
    • 2 Large Twin Beds
    More details
  • Double Room, Non Smoking, Lake View

    4.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More details
4.2
Very Good
Rating 5 - Excellent. 217 out of 491 reviews
5 - Excellent 44%
Rating 4 - Good. 195 out of 491 reviews
4 - Good 40%
Rating 3 - Okay. 63 out of 491 reviews
3 - Okay 13%
Rating 2 - Poor. 13 out of 491 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 491 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Perfect location and have a beautiful view of lake from our room! Staffs are very friendly, we have good breakfast and Franch dinner too. The room phone is not working, and the bathroom water leaking while shower. Need more maintenance care.
Stayed 2 nights in Nov 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
It was amazing! Friendly staff, who spoke English very well (which we appreciated).
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and warm hotel staff
Staff were very helpful with our baggage when we arrived and even as we depart. They are helpful in providing information around the area. The room was a little too warm in the afternoon and there wasn't a faster way to cool it down, but it encouraged us to proceed with our outdoor plans quickly.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

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