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Hilton Odawara Resort & Spa

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
View from room

Overview of Hilton Odawara Resort & Spa

Hilton Odawara Resort & Spa

4.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
583-1 Nebukawa, Odawara, Kanagawa-ken, 250-0024

Explore the area

  • Popular LocationOdawara Fishing Port8 min drive
  • Popular LocationIshigakiyama Ichiya Castle Site12 min drive
  • Popular LocationSounji Temple13 min drive

Choose dates to view prices

About this area

Odawara

Hilton Odawara Resort & Spa is located in Nebukawa, a neighborhood in Odawara, and is in the suburbs and by the ocean. The area's natural beauty can be seen at Lake Ashi and Atami Sun Beach, while Hakone Open Air Museum and Kanagawa Prefectural Museum of Natural History are cultural highlights. Traveling with kids? Consider Hakone Kowakien Yunessun and Hakone Toy Museum. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Odawara Fishing Port - 8 min drive
  • Miyukinohama Beach - 9 min drive
  • Ishigakiyama Ichiya Castle Site - 12 min drive
  • Sounji Temple - 13 min drive
  • Odawara Castle - 19 min drive

Getting around

  • Hayakawa Station - 8 min drive
  • Kowakidani Station - 24 min drive
  • Narita Intl. Airport (NRT) - 115 min drive

Restaurants

  • Uotora - 10 min drive
  • Cafe Kinjiro - 11 min drive
  • Ichiya-jo - 11 min drive
  • Daruma - 12 min drive
  • Royal Host - 12 min drive

About this property

Hilton Odawara Resort & Spa

Family-friendly Odawara resort in Nebukawa with full-service spa
Along with a full-service spa, this smoke-free resort has an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Hilton Odawara Resort & Spa offers 163 air-conditioned accommodations with safes and slippers. Rooms open to balconies. Accommodations are furnished with sofa beds and desks. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Hot springs, an outdoor tennis court, and an indoor tennis court are featured at the resort. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SEINA has 3 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

The spa is open daily.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1000 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Free roundtrip train station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3250 for adults and JPY 1650 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Brasserie Flora
  • The Lobby Lounge

Things to do

  • 18 holes of golf
  • Aerobics classes
  • Arcade/game room
  • Bowling alley
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Hot springs
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa tub
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Sofa bed

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

See similar properties

Odawara
Odawara
Nebukawa
Nebukawa
4 star
4 star
Guest rating 4+
Guest rating 4+
Business friendly
Business friendly
Hotel resort
Hotel resort
Free WiFi
Free WiFi
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3250 for adults and JPY 1650 for children (approximately)
  • Fee for in-room wireless Internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Odawara
Hilton Odawara Resort
Odawara Hilton
Hilton Odawara Hotel Odawara
Hilton Odawara Resort And Spa
Hilton Odawara Resort Spa
Hilton Odawara & Spa Odawara
Hilton Odawara Resort & Spa Resort
Hilton Odawara Resort & Spa Odawara
Hilton Odawara Resort & Spa Resort Odawara

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 218 out of 451 reviews
5 - Excellent 48%
Rating 4 - Good. 136 out of 451 reviews
4 - Good 30%
Rating 3 - Okay. 57 out of 451 reviews
3 - Okay 13%
Rating 2 - Poor. 30 out of 451 reviews
2 - Poor 7%
Rating 1 - Terrible. 10 out of 451 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception at the dining place looked not happy to work for customers.
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was spacious and had a great view of Sagami Gulf
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent, very helpful. Rooms are a little small but great views and very soundproof for a good sleep. Beds very comfortable.
Stayed 1 night in Aug 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ocean view is beautiful. Howevet, the shower water pressure in the room was too weak. If you want to use the tennis court, golf driving range or miniature golf you have to pay more; should be provided for free. The bottled water tasted more like tap water than mineral water. The long hallway on the 3F towards the onsen and public shower area needs better lighting and probably a rennovation. The quality of the breakfast and dinner was sub par. The mattress is nothing like the Hilton in NYC for example; its ok but not amazing.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect ! Good place for families too! I will go back again someday for sure !
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. It was very quiet. The room was very clean and spacious.
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey but totally worth it!
Many services were closed because of Covid but it didn't matter really. The pool was amazing and the onsen was a big plus. The room was very comfortable (half japanese tatami room) and large. Also so many activities around that you don't really need to go anywhere else. The restaurants and the night shop were expensive. Will come back when all the services are available.
Stayed 5 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020