expedia
Photo gallery

Reviews

4.6 / 5Exceptional
48 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Breakfast Available

Map

Choose dates to view prices

Book online or call:

1-800-238-0767
  • [Annex] Type-A/Deluxe Twin Room with Open-Air Bath and Foot Bath, Non Smoking

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • [Annex] Type-B/Japanese-Style Room with Open-Air Bath, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Futons
    More details
  • [Annex] Type-S/Japanese-Style Room with Open-Air Bath, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Futons
    More details
  • [Main Building] Japanese-Western Style Room with Partially Open Air-bath, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed and 2 Twin Futons
    More details
  • [Main Building] Japanese-Style Room, Non Smoking

    Room Amenities

    • Sleeps 3
    • 3 Twin Futons
    More details
  • [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • [Main Building] Twin Room with Stone Bathtub, Non Smoking

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • [Main Building] Japanese Style Superior with Roten buro, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 4 Twin Futons
    More details
  • [Main Building] Double Room (with Roten buro), Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • [Main Building]Japanese-Style Room (Private Bathroom with Mountain View), Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • [Annex] Type-A/Deluxe Twin Room with Open-Air Bath and Foot Bath, Non Smoking (Adult Fee:3+yr)

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • [Annex] Type-B/Japanese-Style Room with Open-Air Bath, Non Smoking (Adult Fee:3+yr)

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Futons
    More details
  • [Annex] Type-S/Japanese-Style Room with Open-Air Bath, Non Smoking (Adult Fee:3+yr)

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Futons
    More details
  • [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed and 2 Twin Futons
    More details
  • [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

    Room Amenities

    • Sleeps 3
    • 3 Twin Futons
    More details
  • [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 4 Twin Futons
    More details
  • [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Large Twin Beds
    More details

About this area

Hakone

Located in Hakone's Gora neighborhood, Tensui Saryo is in the historical district and near a train station. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Mishima Sky Walk and Miyagino Hayakawa Breakwater Cherry Blossoms are also worth visiting.

Getting around

  • Hakone Gora Station - 1 min walk
  • Kowakidani Station - 2 min drive
  • Tokyo (NRT-Narita Intl.) - 125 min drive

Restaurants

  • Tamura Ginkatsu-Tei - 3 min walk
  • 里久豬排 - 4 min walk
  • 箱根写真美術館 カフェ Plaisir de l'oeuf - 5 min walk
  • 箱根強羅公園 白雲洞茶苑 - 6 min walk
  • Gioza Center - 7 min walk

About this property

Tensui Saryo

3.5-star Hakone hotel in Gora, walk to Hakone Gora Park
This hotel features a bar/lounge, a coffee shop/café, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, multilingual staff, and a vending machine. All rooms are individually decorated and offer free bottled water and hair dryers. Guests can appreciate conveniences like refrigerators and coffee makers, and other amenities include down comforters and flat-screen TVs.
Tensui Saryo offers 34 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers.
Bathrooms include bidets, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces

Food and drink

Local cuisine breakfast available for a fee daily 7 AM–9 AM: JPY 3300 for adults and JPY 3300 for children
1 coffee shop/café
1 bar
Coffee/tea in common area(s)

Family friendly

Refrigerator

Conveniences

Elevator
Vending machine

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff

Languages spoken

English
Japanese

Spa

Body treatments
Facials
Massages
Massage/treatment rooms
Treatment room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Heating
Linens

Bathroom

Bidet
Free toiletries
Hair dryer
Towels

Entertainment

32-inch flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator

More

Individually decorated
Individually furnished
Safe

Policies

Check-in

Check-in between 3 PM - 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

  • The front desk is open daily from 8 AM - 7 PM. <br />This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
  • Meals are available by reservation only and cannot be requested after check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Guests booked in Half Board rates must check-in by 6PM to receive dinner. No refunds will be issued for any unused portion of the rate plan. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Guests with dietary restrictions or food allergies should contact this property 3 days in advance. Please contact the property using the information on the reservation confirmation received after booking.
  • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast. Please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The mandatory destination fee comprises the bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: JPY 3300 for adults and JPY 3300 for children (approximately)
  • Late check-out fee: JPY 5500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Tensui Saryo Hotel Hakone
  • Tensui Saryo Hotel
  • Tensui Saryo Hakone
  • Tensui Saryo Hotel
  • Tensui Saryo Hakone
  • Tensui Saryo Hotel Hakone

Frequently asked questions

4.6

Exceptional

5 - Excellent
35
4 - Good
10
3 - Okay
1
2 - Mediocre
1
1 - Poor
1
4.6
Cleanliness
4.8
Service and Staff
5.0
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything about my stay from the check in process (welcome drinks, footbar bath, and snacks!) to the outdoor / rock bath reservation ease, friendliness of staff, and room cleanliness - I don't think I've ever had a more luxurious stay anywhere else. Also, the general area is just beautiful and quaint.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and staff were amazing. Our family of four enjoyed our stay and the soaking in the onsite onsen. The property was beautiful and we felt like we had a wonderful Japanese experience.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Gorgeous hotel and awesome bar. The staff were fabulous too. This hotel is special

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very attentive staff! They were amazing. The room was large and had a great view. We had a semi-open air onset. It was a wonderful experience which was fun to have a more traditional Japanese hotel stay.

Stayed 1 night in Oct 2019

Tell us how we can improve our site