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Photo gallery for Yamagaso

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Japanese Style Superior Room with Natural Hot Spring Bath (Aoi) | View from room
Japanese Style Superior Room with Natural Hot Spring Bath (Tsukushi) | In-room safe, individually decorated, individually furnished
Japanese Style Superior Room with Natural Hot Spring Bath (Aoi) | In-room safe, individually decorated, individually furnished
Karukaya, Japanese Style, Natural Hot Spring Bath | In-room safe, individually decorated, individually furnished

Overview of Yamagaso


3.5 star property

4.4/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Bar
592 Yumoto, Hakone, Kanagawa-ken, 250-0311

Explore the area

  • AirportAtsugi Air Base (NJA)56 min drive

Room options

About this area


Yamagaso is located in Yumoto, a neighborhood in Hakone. Kanagawa Prefectural Museum of Natural History and Hakone Open Air Museum are cultural highlights, and some of the area's landmarks include Ishigakiyama Ichiya Castle Site and Odawara Castle. Odawara Wanpaku Land and Hakone Kowakien Yunessun are also worth visiting.

Getting around

  • Hakone Yumoto Station - 10 min walk
  • Kowakidani Station - 11 min drive
  • Narita Intl. Airport (NRT) - 113 min drive


  • Hatsuhana Soba Honten - 5 min walk
  • Hakone Akatsukian - 6 min walk
  • Nisshin Tei Honten Ramen - 7 min walk
  • Yamasoba - 9 min walk
  • Yubadon Naokichi - 9 min walk

About this property


3.5-star ryokan in the heart of Yumoto
At Yamagaso, you can look forward to an indoor mineral hot spring (onsen), shopping on site, and a garden. Treat yourself to a massage or other spa services. In addition to a fireplace in the lobby and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • Free self parking
  • Hot springs on site, a front desk safe, and multilingual staff
  • Luggage storage, concierge services, and an elevator
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms at Yamagaso feature comforts such as private hot tubs and fireplaces, in addition to amenities like air conditioning and safes. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • Refrigerators, coffee/tea makers, and daily housekeeping


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Refrigerator


  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service


  • Garden


  • Hot springs/mineral springs
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 2:00 AM
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)


  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities


  • Air conditioning


  • Electronic bidet
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels


  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator


  • Fireplace
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Private spa tub
  • Safe
  • Turndown service

More properties to consider

See similar properties



Check-in from 3 PM - 7 PM


Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests who book in half board rate plans must check-in by 7:30 PM to receive dinner.

Access methods

Private entrance


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Yamagaso Hakone
Yamagaso Inn
Yamagaso Inn Hakone
Yamagaso Ryokan
Yamagaso Hakone
Yamagaso Ryokan Hakone

Frequently asked questions

Is Yamagaso pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Yamagaso?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Yamagaso on Nov 4, 2022 start from $219.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Yamagaso?

Self parking is free at this property.

What time is check-in at Yamagaso?

Check-in is from 3 PM - 7 PM. After-hours check-in is not available.

What time is check-out at Yamagaso?

Check-out is at 11 AM.

Where is Yamagaso located?

Located in Yumoto, this spa ryokan is within a 5-minute walk of Tamadare Falls and Gyokuren Shrine. Tenzan Onsen and Kanagawa Prefectural Museum of Natural History are also within 2 mi (3 km). Hakone Yumoto Station is 10 minutes by foot.

Can I cancel my reservation for free at Yamagaso and receive a full refund?

Yes, Yamagaso offers free cancellation on select room rates, because flexibility matters! Please refer to Yamagaso cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 64 out of 101 reviews
5 - Excellent 63%
Rating 4 - Good. 20 out of 101 reviews
4 - Good 20%
Rating 3 - Okay. 14 out of 101 reviews
3 - Okay 14%
Rating 2 - Poor. 2 out of 101 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 101 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2021

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

5/5 Excellent

Colleen, Denver, colorado
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful experience from the minute we arrived after a hard day of travel. Greeted with a beautiful cottage with private spring bath, a delightful inn keeper who made us feel welcome with tea, treats and origami cranes as well as a genuine traditional experience we will never forget. What a wonderful way to start our stay in japan.
Stayed 1 night in Nov 2019

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Delightful hostess who was very welcoming. Excellent onsen facilities.
Stayed 1 night in Jul 2019

2/5 Poor

Verified traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Don't go, find a better deal in surrounding hotels
We went (couple) to this hotel because wanted private spa experience in room as described in room description. No private spa was available, only shared spa area between different rooms . This spa could only be used If no one else was using spa. I don't consider this a private room spa but rather a shared spa (if available). We did not have chance to go. We had to book another private spa in area. The experience was very expensive, disappointing and I felt as a I was deceived (not to say taken) by hotel description and paid way more than other surrounding hotels. The only positive point was that staff was extremely friendly, helpful and our food plan was excellent. however, this could not compensate for not having a private room spa or fireplace. The residence was also very humide and the traditional bed was un sleepable. Wifi and water was only available at lobby (50 meters from room during the rain). All in all, I would not recommend this hotel. Value for money was very low.
Stayed 1 night in Jul 2019

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy the traditional Japanese ryokan experience and wonderful hospitality from the host ladies. Thank you.
Stayed 2 nights in Jun 2019

5/5 Excellent

Jeff D.
A perfect traditional Japanese experience.
Stayed 1 night in Apr 2019

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional feel! The couple’s bath was our favorite part.
Stayed 1 night in Apr 2019

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimiko-san, our greeter at Yamagaso was amazing. A wonderful experience, the family onsen seemed to always be open right when we wanted it. The only regret is that we booked with out the meal. From what I've read that is a must and we plan on getting it next time. It was a wonderful experience in a beautiful setting... not sure what the negative reviewers saw that we didn't. Highly recommended.
Stayed 1 night in Apr 2019

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like every thing it’s nice clean very good services friendly people the location great and what more important it’s relaxing place
Stayed 2 nights in Apr 2019