5/5 Excellent
Andres
Aug 29, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Holiday Inn Hamburg, an IHG Hotel
Photo gallery for Holiday Inn Hamburg, an IHG Hotel
Overview of Holiday Inn Hamburg, an IHG Hotel
Holiday Inn Hamburg, an IHG Hotel
3.8/5 Good
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Business services
- Parking available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
Billwerder Neuer Deich 14, Hamburg, HH, 20539
Explore the area
- Deichtorhallen4 min drive
- International Maritime Museum5 min drive
- Mehr!-Theater am Großmarkt5 min drive
- Hamburg (HAM)32 min drive
Choose dates to view prices
About this area
Hamburg
Holiday Inn Hamburg, an IHG Hotel is located in Rothenburgsort, a neighborhood in Hamburg, and is near a metro station and on a river. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and some of the area's popular attractions include Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Barclaycard Arena or Volksparkstadion. Spend some time exploring the area's activities, including golfing.
What's nearby
- Huhnerposten Events Location - 4 min drive
- Deichtorhallen - 4 min drive
- International Maritime Museum - 5 min drive
- Mehr!-Theater am Großmarkt - 5 min drive
- Hamburg Cruise Center - 6 min drive
Getting around
- Elbbrücken Station - 10 min walk
- Rothenburgsort S-Bahn - 15 min walk
- Hamburg Airport (HAM) - 32 min drive
Restaurants
- Elbgarten — 1 min walk
- Windfang — 1 min walk
- Alt Deutsche Küche Elbbrücken — 3 min walk
- Mein Doner — 3 min walk
- Chaplin — 9 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Covered self parking on site (EUR 20 per day)
- Limited onsite parking
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
Food and drink
- Full breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 14-19.50 for adults and EUR 14-19.50 for children
- 1 restaurant
- 1 bar/lounge
- Room service available
Things to do
- Playground
Family friendly
- Free cribs/infant beds
- In-room child care (surcharge)
- Laundry facilities
- Playground
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Russian
Business services
- 24-hour business center
- Computer station
- Conference center (8923 square feet of space)
- Meeting rooms - 17
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices available
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Free cribs/infant beds
- Heating
- Hypo-allergenic bedding
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
Entertainment
- Flat-screen TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Desk chair
- Iron/ironing board (on request)
- Phone
- Safe
Similar properties
See similar properties
Hamburg
Hamburg-Harburg
Business friendly
Guest rating 3.5+
Free WiFi
Hotel
4 star
Washer and dryer
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: EUR 35
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from July 12 2021 to December 31 2022 (dates subject to change):
- Fitness facilities
- Sauna
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 40.0 per day
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 6.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between EUR 14 and EUR 19.50 for adults, EUR 14 and EUR 19.50 for children (approximately)
- Covered self parking fee: EUR 20 per day
- Early check-in fee: EUR 35 (subject to availability)
- Late check-out fee: EUR 35 (subject to availability)
- Rollaway bed fee: EUR 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Hamburg Holiday Inn
Holiday Inn Hamburg
Holiday Inn Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg
Holiday Inn Hamburg
Hamburg, An Ihg Hotel Hamburg
Holiday Inn Hamburg an IHG Hotel
Holiday Inn Hamburg, an IHG Hotel Hotel
Holiday Inn Hamburg, an IHG Hotel Hamburg
Holiday Inn Hamburg, an IHG Hotel Hotel Hamburg
Frequently asked questions
Overall score and ratings
3.8
Good
4.1/5
Cleanliness
4.0/5
Staff & service
3.8/5
Amenities
3.7/5
Property conditions & facilities
5/5 Excellent
Sinan
Business traveler
Aug 6, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
2/5 Poor
Mads
Traveled with family
Jul 16, 2021
Disliked: Staff & service, property conditions & facilities
Old run down hotel with poor service
Stayed 1 night in Jul 2021
4/5 Good
Verified traveler
Traveled with family and small children, Traveled with family
Sep 13, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
3/5 Okay
Juergen
Jul 4, 2020
Stayed 4 nights in Jun 2020