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Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

3.8/5 Good
998 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationHamburg Wholesale Market3 min drive
Popular LocationMoenckebergstrasse4 min drive
Popular LocationHamburg Cruise Center9 min drive
AirportHamburg (HAM)17 min drive

Choose dates to view prices

  • Deluxe Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More detailsDeluxe Room, Non Smoking
  • Standard Room

    3.7/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room
  • Suite, 1 King Bed, Non Smoking

    3.6/5 guest room rating

    Room amenities

    • 581 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsExecutive Room, 1 Queen Bed, Non Smoking
  • Standard Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 3
    • 2 Twin Beds and 1 Double Sofa Bed
    More detailsStandard Room, Non Smoking

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hamburg

Located in Hamburg's Rothenburgsort neighborhood, Holiday Inn Hamburg is near a metro station and on a river. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Hamburger Dom and Hagenbeck Zoo are not to be missed. Spend some time exploring the area's activities, including golfing.

Visit our Hamburg travel guide
Map
Popular Location

What's nearby

  • Hamburg Wholesale Market - 3 min drive
  • Moenckebergstrasse - 4 min drive
  • Miniatur Wunderland - 6 min drive
  • Hamburg Dungeon - 6 min drive
  • Hamburg Cruise Center - 9 min drive

Getting around

  • Central S-Bahn - 5 min drive
  • Rothenburgsort S-Bahn - 14 min walk
  • Hamburg Airport (HAM) - 17 min drive

Restaurants

  • Elbgarten — 1 min walk
  • Windfang — 1 min walk
  • Wildfang pub - 1 min walk
  • Zur Mühlenklause - 2 min walk
  • Alt Deutsche Küche Elbbrücken - 3 min walk

About this property

Holiday Inn Hamburg

Riverfront Hamburg hotel in Rothenburgsort, near Hamburg Wholesale Market
A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. All 385 rooms offer free WiFi, minibars, and flat-screen TVs with satellite channels. Guests will also find room service, coffee makers, and pillow menus.
Holiday Inn Hamburg offers 385 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of guide to reopening vacation rentals (DTV & DFV - Germany)
Follows standard sanitization guidelines of Clean Promise (IHG)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 20 per day
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: EUR 14-19.50 for adults and EUR 14-19.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Russian

Business services

  • 24-hour business center
  • 17 meeting rooms
  • Computer station
  • Conference center (8923 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 01 and May 25.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 40.0 per day
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between EUR 14 and EUR 19.50 for adults, EUR 14 and EUR 19.50 for children (approximately)
  • Self parking fee: EUR 20 per day
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.
  • The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 5:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg Holiday Inn
Holiday Inn Hamburg
Holiday Inn Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hamburg
Holiday Inn Hamburg Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Hamburg and receive a full refund?
Yes, Holiday Inn Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Hamburg cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Hamburg?
As of Jul 14, 2020, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg on Jul 19, 2020 start from $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool. Pool access is from 5:30 AM–10:00 PM.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is available for EUR 20 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3:00 PM–midnight. Early check-in is available for a fee of EUR 35 (subject to availability).
What time is check-out at Holiday Inn Hamburg?
Check-out is at noon. Late check-out is available for EUR 35 (subject to availability).
Where is this hotel located?
Located in Rothenburgsort, this hotel is within 1 mi (2 km) of Mehr!-Theater am Großmarkt and Hamburg Wholesale Market. Miniatur Wunderland and Hamburg Dungeon are also within 3 mi (5 km). Rothenburgsort S-Bahn is 14 minutes by foot and Hammerbrook S-Bahn is 19 minutes.

Guest reviews

Overall score and ratings for Holiday Inn Hamburg

3.8
5 - Excellent
253
4 - Good
443
3 - Okay
206
2 - Mediocre
63
1 - Poor
33
4.1
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 2 nights in Mar 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 6 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Lovely hotel, clean and friendly staff.

    The staff at reception are very friendly and helpful, it's a really well laid out and large hotel with lovely well appointed, clean rooms. The only slight niggle (and this has happened a couple of times in Holiday Inns) is that despite checking out in the morning, a cleaner knocked on the door trying to clean. This doesn't make any sense given it was our last day and the front desk would know if we had checked out or not. Please Holiday Inn - resolve this comms issue. In the meantime if you are staying, remember the Do Not Disturb sign!

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service
    Disappointing

    As I booked the hotel based on a colleague's recommendation and found out that by chance a wrong address was given. So in fact I & another colleague went to another Holiday Inn (which is the one that originally should be recommended) to check in and that is more in the city centre, but was told by the staff that they cannot find our booking because we booked a different location. Due to the strike on the road, taxi driver was not willing to drive us to this hotel, so at the end it took us ages to get to the hotel. The hotel is in a residential area and I would say it's better if you have a car to move around. The hotel structure is a bit weird because the lifts to the rooms are very far away from the reception area, looks like walking to another building. I booked a standard room, but I was quite disappointed because the room was not like what I expect and it was a bit dark and what I don't like most is the bathroom as it was very small which only got a curtain around the shower area. The shampoo and body wash are all in one which the quality was so so. Looking at the other reviews, I believe maybe other room type is better or they have some other renovated rooms. Overall the room was just okay, the staff were nice and helpful, but it was just a bit disappointing.

    Stayed 3 nights in Nov 2019