The Fontenay

Photo gallery for The Fontenay

Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Balcony
Balcony

Overview of The Fontenay

The Fontenay

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Fontenay 10, Hamburg, 20354

Explore the area

  • Popular LocationAlster Lakes5 min walk
  • Popular LocationJungfernstieg13 min walk
  • Popular LocationHamburg State Opera16 min walk
  • AirportHamburg (HAM)13 min drive

Choose dates to view prices

About this area

Hamburg

Located in Rotherbaum neighborhood, The Fontenay is connected to a shopping center. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and some of the area's popular attractions include Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena.

What's nearby

  • Alster Lakes - 5 min walk
  • Jungfernstieg - 13 min walk
  • Inner Alster Lake - 14 min walk
  • Planten un Blomen - 14 min walk
  • Hamburg State Opera - 16 min walk

Getting around

  • Dammtor S-Bahn - 11 min walk
  • Hamburg Dammtor Station - 12 min walk
  • Hamburg Airport (HAM) - 13 min drive

Restaurants

  • Lakeside — 1 min walk
  • Parkview — 1 min walk
  • Kemp's — 6 min walk
  • HENRIKS Bar & Restaurant — 6 min walk
  • Brasserie Flum — 8 min walk

About this property

The Fontenay

Luxury hotel connected to the convention center in Hamburg with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. All 130 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like minibars (stocked with some free items) and bathrobes.
The Fontenay offers 130 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 35.00 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 35.00 per person (approximately)
  • Airport shuttle fee: EUR 145.00 per vehicle (roundtrip)
  • Valet parking fee: EUR 28 per day
  • Pet fee: EUR 50 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 112 out of 132 reviews
5 - Excellent 85%
Rating 4 - Good. 11 out of 132 reviews
4 - Good 8%
Rating 3 - Okay. 4 out of 132 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 132 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 132 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a room with partial lake view. Loved the hotel design. The balcony was great for breakfast coffee. Room service was fast. Bathroom well organized but the hair dryer was hard to find haha so keep looking if you think there isn't one. Loved walk in closet with full length mirror. Would def stay here again. Well located in great Hamburg neighborhood by the lake.
Stayed 2 nights in Jun 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in Hamburg!
Amazing!
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone mentioned to me this was the best modern hotel in Hamburg, and they were right.
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fontenay
Very nice hotel. Very clean. Great location
Stayed 1 night in May 2020