Ratings based on 242 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from P
Great for the pricePosted Oct 6, 2015
Good modern hotel felt a bit dark due to the decor but breakfast ok walk in shower was great would stay again if needed to
by A verified traveler from Manchester
Ok....just OKPosted Sep 14, 2015
Ok hotel....service in restaurant a little strange to say the least. Saturday night and claimed to be fully booked until 9.00pm but on our arrival at 8.45 it was clear not all the tables had been set - so clearly under staffed? It took twenty minutes for them to take our drinks order.... Asked about some items on the menu and the waitress said it was a new menu and everything was a 'bit trial and error tonight' Ouch... we werent happy as we were still awaiting out drinks! Food was Ok but Ive had better in other Urban resorts. Oh yes.... the jacuzi! You have to get out every six minutes and sit on the side (getting cold) for two minutes for it to start again. Very strange and not relaxing in the slightest. Staffed by nice but under trained
for Everyoneby A verified traveler from Chidd
Village FarnboroughPosted Sep 3, 2015
Very modern hotel, very good fitness facilities. Rooms felt a bit dark and there were only 2 pillows, no heated towel rail in bathroom so if staying more than 1 night you need more towels. No tissues and very few amenities. Top tip, close the curtains because you can see everything from outside!
by A verified traveler
Poor welcomingPosted Sep 1, 2015
Arrived to be told rooms were not ready, whilst waiting a couple who had not booked a room in advance requested a room, and got a room immediately, when we asked the receptionist how they were able to get a room immediately the response was it just became available yet we were sitting in front of the receptionist waiting for the room, iur room was allocated next to the generator room when complained we were told the hotel was fully booked and there was nothing they could do, breakfast was also a joke had to wait half an hour before being seated then no cups, sugar or cutlery on the table, overall a very poor stay, yet we have stayed in other village hotels around the country where the service has been very good!!!
for Everyoneby A verified traveler
Posted Aug 29, 2015
Excellent hotel very satisfied with the choice i made.
for Business Travelersby A verified traveler from München
Gutes Preis-Leistungs-Verhältnis mit freiem ZugangPosted Aug 25, 2015
Pros: Fitness-Center und Pool, Frühstücksbüffet, Starbucks im Eingangsbereich.
Location: Farnborough zentral. Kleines Einkaufscenter (The Meads) in Laufentfernung.
Wir (4 Erwachsene) waren an sich mit dem Hotel zufrieden. Leider haben wir bei der Abreise bemerkt, dass ein Kontoauszug für eines unserer Bankkonten in England aus der Tasche geklaut wurde. Daher nur eine eingeschränkte Empfehlung.
by A verified traveler from Glasgow
Stylish hotel, somewhat different insidePosted Aug 22, 2015
Pros: Good location, good breakfast and staff.
Cons: Lobby needs reworking so it isn't all basically the exterior of a pub. First impression was poor.
Location: The B&Q nearby is absolutely massive, if you like that sort of thing.
We got a good deal on two nights here on a trip to visit family. When we arrived we drove right past the hotel as it has no obvious signage on the building, although there are directions to 'The Village' around it. The hotel exterior was crowded with a drunken rabble, and in the lobby it was a little like being in a fairly rowdy pub. The check in was fine and very quick though. The room itself was good - slightly faded quality on show, marks in the bathroom, tap was missing its top for some reason. The bed wasn't attached to the wall and so slid away when you tried to sit up on it. And the TV was quite something - grainy access to the standard five channels, then Sky Sports and nothing else. Very peculiar, the quality and selection was far far worse than you'd get with a standard aerial cable anywhere in the country. Service in the hotel was good though, and the breakfast was done well. It was good value for two nights, but I think the allure of the exterior leaves you a bit disappointed when you get inside.
for Everyoneby A verified traveler from Chester-le- Street
Very convenient - Very ModernPosted Aug 10, 2015
Pros: Nice rooms - free wifi
Cons: More comfy pillows in standard rooms. (Upper class rooms get a choice)
Location: Farnbrough Air Museum - free but will fill only an hour.
15 min walk to rail station for London. Free parking and WiFi. Have to pay for pool unless you book direct with hotel or get charged £5 per stay for pool. Rooms modern - a few broken switches but probably just wear and tear. Hot water not worming one evening for a few hours and electrics blew once !!! Great Breakfast and very friendly staff. Despite minor problems I would definitely use again.
by A verified traveler
NOISE!Posted Jul 28, 2015
Noise from the live band in the bar downstairs was disturbing, could not get to sleep at all. took it up with reception in the morning, but did not seem bothered. They said they will get a manager to call me to discuss, still waiting, no call as yet!
for Everyoneby A verified traveler from West Sussex
Pleasantly surprised!Posted Jul 14, 2015
Wasn't expecting too much from this hotel as we only paid £69 for the room, but it was great. I phoned to request early check in, and they had made a note on the system so room was ready early for us. The staff were mostly very polite and helpful apart from a few at breakfast. Pool was lovely and clean although noisy and parts roped off because of children's swimming lessons on Sunday morning - we got free access but I would have been annoyed if we'd paid £5 each. Car park was busy and difficult to find a space at times on Saturday afternoon and late evening. Food at breakfast was great, very good value for £5 each and a good selection including pastries, yoghurt, fruits and cooked breakfast. Great value stay and would definitely use this chain again.