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Flyzoo Hotel - Alibaba

Photo gallery for Flyzoo Hotel - Alibaba

Exterior detail
Hollywood Deluxe with Balcony | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Grand King | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Luxury Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Hollywood Deluxe Twin | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Overview of Flyzoo Hotel - Alibaba

Flyzoo Hotel - Alibaba

4.5 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Wenyixi Road / Jucheng Road, Yuhang District, Hangzhou, Zhejiang, 311121

Explore the area

  • Popular LocationWulinmen Wharf7 min walk
  • Popular LocationZhejiang Museum of Natural History11 min walk
  • Popular LocationHangzhou Tower Shopping Mall11 min walk
  • AirportHangzhou (HGH-Xiaoshan Intl.)40 min drive

Room options

About this area

Hangzhou

Located in Gongshu neighborhood, Flyzoo Hotel - Alibaba is connected to a shopping center. Wulin Square is a notable landmark, and the area's natural beauty can be seen at West Lake and Xixi Wetland Park. Looking to enjoy an event or a game while in town? See what's happening at Huanglong Stadium or Yellow Dragon Sports Center.

What's nearby

  • Hangzhou Opera - 7 min walk
  • Wulinmen Wharf - 7 min walk
  • Zhejiang Museum of Natural History - 11 min walk
  • Hangzhou Tower Shopping Mall - 11 min walk
  • Wulin Square - 14 min walk

Getting around

  • Wulin Square Station - 7 min walk
  • Hangzhou East Railway Station - 16 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • Moguoshuijiao - 5 min walk
  • Costa Coffee - 6 min walk
  • Muxin Coffee - 6 min walk
  • Starbucks Coffee - 7 min walk
  • The Grandma's - 8 min walk

About this property

Flyzoo Hotel - Alibaba

4.5-star luxury hotel located in Gongshu
Located close to Wulin Square and West Lake, Flyzoo Hotel - Alibaba provides a terrace, a shopping mall on site, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 onsite restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Multilingual staff, 2 meeting rooms, and a reception hall
  • An elevator, a ballroom, and luggage storage
Room features
All 289 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 60 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: CNY 138 for adults and CNY 138 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Children's toys
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CNY 138 for adults and CNY 138 for children (approximately)
  • Self parking fee: CNY 60 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Flyzoo Hotel Alibaba
Flyzoo Hotel - Alibaba Hotel
Flyzoo Hotel - Alibaba Hangzhou
Flyzoo Hotel - Alibaba Hotel Hangzhou

Frequently asked questions

Is Flyzoo Hotel - Alibaba pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Flyzoo Hotel - Alibaba?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Flyzoo Hotel - Alibaba on Feb 17, 2023 start from $76.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Flyzoo Hotel - Alibaba?

Self parking is available for CNY 60 per night.

What time is check-in at Flyzoo Hotel - Alibaba?

Check-in is from 2:00 PM - anytime.

What time is check-out at Flyzoo Hotel - Alibaba?

Check-out is at noon.

Where is Flyzoo Hotel - Alibaba located?

Located in Gongshu, this luxury hotel is within 1 mi (2 km) of Wulin Square and West Lake. Zhejiang University and Xixi Wetland Park are also within 6 mi (10 km). Wulin Square Station is 7 minutes by foot and Fengqi Road Station is 17 minutes.

Can I cancel my reservation for free at Flyzoo Hotel - Alibaba and receive a full refund?

Yes, Flyzoo Hotel - Alibaba offers free cancellation on select room rates, because flexibility matters! Please refer to Flyzoo Hotel - Alibaba cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 19 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 6 out of 19 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 1 out of 19 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 0 out of 19 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 19 reviews" "
" "2 - Terrible 0%

9.8/10

Cleanliness

9.2/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

SZE YIN SIDNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design, cleanliness, and location
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting concept, but still experimental
If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Gan Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond robotic. Great!
Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
Stayed 1 night in Aug 2019

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The robot for coffee and cocktail is cool.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, high tech and comfort. Beside hotel have mall and supermarket.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AI experience is refteshing! The tutorial of how to use the facility is in Chinese. Those who do not soeak the language may not get to enjoy them.
Stayed 1 night in Jun 2019