Located in Hanoi's Hoan Kiem neighborhood, Hanoi Emerald Waters Hotel & Spa is in the entertainment district and near the boardwalk. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting. Guests love the hotel's location for the sightseeing.
Luxury Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms. All 50 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include minibars, coffee makers, and flat-screen TVs.
Hanoi Emerald Waters Hotel & Spa offers 50 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
EF Massage & Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing measures in place
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Food and drink
Breakfast available for a fee daily 6:30 AM–10:00 AM: VND 230000 per person
24-hour room service
Coffee/tea in common area(s)
Things to do
Free newspapers in lobby
24-hour front desk
Dry cleaning service
2 treatment rooms
Couples treatment room(s)
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Spa open daily
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Staffed front desk
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for VND 10.00 per night
Property payment types
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: VND 230000 per person (approximately)
Airport shuttle fee: VND 412000 per vehicle (one-way)
Airport shuttle fee per child: VND 412000 (one-way), (up to 12 years old)
Crib (infant bed) fee: VND 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa
Property is also known as
Emerald Waters Hotel
Hanoi Emerald Waters
Hanoi Emerald Waters Hotel
Hanoi Emerald Waters & Hanoi
Hanoi Emerald Waters Hotel & Spa Hotel
Hanoi Emerald Waters Hotel & Spa Hanoi
Hanoi Emerald Waters Hotel & Spa Hotel Hanoi
Frequently asked questions
Yes, Hanoi Emerald Waters Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi Emerald Waters Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
As of Jun 19, 2021, prices found for a 1-night stay for 2 adults at Hanoi Emerald Waters Hotel & Spa on Jun 20, 2021 start from $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Hanoi Emerald Waters Hotel & Spa doesn't offer parking.
Check-in begins at 2:00 PM.
Check-out is at noon.
Yes, there's an airport shuttle that runs on request. A fee of VND 412000 per vehicle applies.
Located in Hoan Kiem, this luxury hotel is within a 5-minute walk of Thang Long Water Puppet Theatre, Hoan Kiem Lake, and Ngoc Son Temple. Hanoi Old City Gate and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 28 minutes.
Great little hotel , Can't say enough about the staff at this hotel . They made are say enjoyable . We will stay there again the next time we are in Hanoi Breakfast was good , rooms were a little out and outdated but very clean and comfortable. I recommend the rooms with a balcony. They add a lot more room and nice place to sit and take in the city below .
We’re staying twice at this hotel it was such a welcoming place. The staff are sincere in their desire to help and welcoming their guests. Reception manager Jasmine is a doll. Anything for a smile from her.