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JM Marvel Hotel & Spa

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View from Room
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
View from Room

Overview of JM Marvel Hotel & Spa

JM Marvel Hotel & Spa

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Hand sanitizer provided
  • Personal protective equipment
  • Sheets and towels washed at 140°F

Explore the area

  • Popular LocationSt. Joseph's Cathedral6 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationHanoi Old City Gate13 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

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About this area

Hanoi

Located in Hanoi's Hoan Kiem neighborhood, JM Marvel Hotel & Spa is in the city center. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
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Popular Location

What's nearby

  • Hang Gai Street - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Dong Kinh Nghia Thuc Square - 8 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Old City Gate - 13 min walk

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Bún Chả Đắc Kim — 3 min walk
  • Tranquil Books & Coffee — 3 min walk
  • Madame Hien — 4 min walk
  • Loading T — 4 min walk
  • Hanoi Garden — 5 min walk

About this property

JM Marvel Hotel & Spa

Art Deco Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
A restaurant, a bar/lounge, and a coffee shop/café are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, spa services, a meeting room, and dry cleaning are onsite. All 45 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with cable channels. Minibars, room service, and free bottled water are among the other amenities available to guests.
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Spa services

Family friendly

  • Free babysitting/childcare
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Meeting room

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 304 out of 346 reviews
5 - Excellent 88%
Rating 4 - Good. 32 out of 346 reviews
4 - Good 9%
Rating 3 - Okay. 7 out of 346 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 346 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 346 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome services, very friendly staff. The room was decent sized and stylish.
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to the lake
We returned to this hotel after our 3 day cruise on Halong Bay which was booked by the wonderful staff at JM Marvel. They welcomed us back so warmly, upgrading us to a suite with a balcony and with rose petals on the bed spelling "Welcome Home"! Such a nice touch. The staff are amazing and so attentive to making your stay perfect. Also enjoyed the breakfast and the roof top bar. You must stay here on your trip to Hanoi. We will definitely stay here again on our next visit to this wonderful city!
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location in the city centre which makes all the local sights extremely convenient to visit on foot. Furthermore, their restaurant serves quality Vietnamese dishes and hosts a generous buffet breakfast every morning. The staff are very friendly and always eager to help you.
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Good price and high quality services. The staffs were so friendly and professional.
Stayed 3 nights in Feb 2020