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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/Patio
Terrace/Patio

Guest reviews

4.0/5 Very Good
355 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationTemple of Literature11 min walk
Popular LocationVietnam National Museum of Fine Arts13 min walk
Popular LocationHo Chi Minh Museum15 min walk
AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, City View

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Twin Beds, City View

    4.2/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, City View
  • Deluxe Room, Multiple Beds, City View

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Twin Bed
    More detailsDeluxe Room, Multiple Beds, City View
  • Deluxe Twin Room, 2 Twin Beds

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsDeluxe Twin Room, 2 Twin Beds
  • Superior Room, 1 King Bed, City View

    3.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, City View
  • Superior Room, 2 Twin Beds, City View

    4.3/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More detailsSuperior Room, 2 Twin Beds, City View
  • Executive Suite, Lounge Access, 1 King Size Bed, Living Room

    Room amenities

    • 840 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, Lounge Access, 1 King Size Bed, Living Room

About this area

Hanoi

Located in Hanoi's Dong Da neighborhood, Pullman Hanoi Hotel is in the business district and near a metro station. Ho Chi Minh Mausoleum and Hanoi Old City Gate are notable landmarks, and travelers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Temple of Literature - 11 min walk
  • Vietnam National Museum of Fine Arts - 13 min walk
  • One Pillar Pagoda - 14 min walk
  • Ho Chi Minh Museum - 15 min walk
  • Ho Chi Minh Mausoleum - 15 min walk

Getting around

  • Hanoi Railway Station - 2 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • La Cheminee — 1 min walk
  • Mint Bar — 1 min walk

About this property

Pullman Hanoi Hotel

Luxury Hanoi hotel in Dong Da, near Ho Chi Minh Mausoleum
An attached winery, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. All 240 shared rooms provide free WiFi, free wired Internet, and Select Comfort beds. Guests can enjoy fireplaces, and other standard amenities include sitting areas, 24-hour room service, and TVs.
Pullman Hanoi Hotel offers 240 shared accommodations with air conditioning, fireplaces, and minibars. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fit and Spa Lounge has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: VND 22 for adults and VND 11 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Winery attached
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Korean
  • Vietnamese

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center (6241 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to Executive Lounge for reservation on Executive floor
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 40.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 22 for adults and VND 11 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available through room service
The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hanoi Pullman
Hanoi Pullman Hotel
Hotel Pullman Hanoi
Pullman Hanoi
Pullman Hanoi Hotel
Pullman Hotel Hanoi
Pullman Hanoi Hotel Hotel
Pullman Hanoi Hotel Hanoi
Pullman Hanoi Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Pullman Hanoi Hotel and receive a full refund?
Yes, Pullman Hanoi Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Hanoi Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Pullman Hanoi Hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at Pullman Hanoi Hotel?
Check-in is from 2:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Pullman Hanoi Hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located in Dong Da, this luxury hotel is within a 15-minute walk of Temple of Literature and One Pillar Pagoda. Ho Chi Minh Mausoleum and Ho Chi Minh Museum are also within 1 mi (2 km). Hanoi Railway Station is 22 minutes by foot.

Guest reviews

Overall score and ratings for Pullman Hanoi Hotel

4.0
Very Good
5 - Excellent
117
4 - Good
168
3 - Okay
44
2 - Mediocre
18
1 - Poor
8
4.2
Cleanliness
4.2
Service and Staff
3.4
Amenities
3.9
Property condition

4/5 Good

  • Liked: Staff & service, room comfort
Average business hotel

Standard business hotel. Room condition is rather dated. Prompt service otherwise. Expect better experience for this price tag. Breakfast is decent. Nothing to rave about.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Happy traveller

Location was not so convenient if you are travelling for holiday. But no biggie as Grab is extememly affordable to get around to the old quarter. Staff was extememly helpful, shout out to Gong!! Hotel seems abit old but rooms are clean enough. Overall experience was a 4/5

Stayed 4 nights in Dec 2019

3/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Dec 2019