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Super Hotel Candle

Photo gallery for Super Hotel Candle

Featured Image
Indoor pool
Indoor pool
37-inch LCD TV with cable channels
37-inch LCD TV with cable channels

Overview of Super Hotel Candle

Super Hotel Candle

4 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000

Explore the area

  • Popular LocationVan Phuc Diplomatic Corps5 min walk
  • Popular LocationLotte Center Hanoi11 min walk
  • Popular LocationHo Chi Minh Museum19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)22 min drive

Choose dates to view prices

About this area

Hanoi

Located in Hanoi's Ba Dinh neighborhood, Super Hotel Candle is in the city center and near theme parks. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Hanoi Old City Gate. Train Street and Ho Tay Water Park are also worth visiting.

What's nearby

  • Van Phuc Diplomatic Corps - 5 min walk
  • Lotte Center Hanoi - 11 min walk
  • Australian Embassy - 14 min walk
  • Ho Chi Minh Museum - 19 min walk
  • One Pillar Pagoda - 6 min drive

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • Gardenista Cafe — 7 min walk
  • Joma Bakery Cafe — 9 min walk
  • Sushibar — 10 min walk
  • Grill 63 — 11 min walk
  • Tim Ho Wan — 11 min walk

About this property

Super Hotel Candle

Art Deco Hanoi hotel in Ba Dinh, near Ho Chi Minh Mausoleum
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 72 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Super Hotel Candle offers 72 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 3450000 for adults and VND 230000 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Vietnamese

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Massage - hot stone
  • Reflexology

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch LCD TV
  • Cable channels

Food and drink

  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 575000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 3450000 for adults and VND 230000 for children (approximately)
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 575000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle Hotel
Super Hotel Candle Hanoi
Super Hotel Candle Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 104 out of 276 reviews
5 - Excellent 38%
Rating 4 - Good. 129 out of 276 reviews
4 - Good 47%
Rating 3 - Okay. 29 out of 276 reviews
3 - Okay 11%
Rating 2 - Poor. 12 out of 276 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 276 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コロナのせいで、客足が少ない。でも朝飯の種類は減っていません。 お風呂もゆっくり堪能したし、バッチリでした。
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great unit and beautiful hotel
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Rooftop bar could have been a bit better
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel and the Japanese influence. Big rooms at a reasonable price. Great staff.
Stayed 1 night in Jan 2020