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The Oriental Jade Hotel

Photo gallery for The Oriental Jade Hotel

Featured Image
Outdoor pool
Terrace/Patio
Terrace/Patio
Minibar, in-room safe, desk, blackout drapes

Overview of The Oriental Jade Hotel

VIP Access

The Oriental Jade Hotel

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000

Explore the area

  • Popular LocationHoan Kiem Lake3 min walk
  • Popular LocationSt. Joseph's Cathedral4 min walk
  • Popular LocationHanoi Opera House13 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)42 min drive

Choose dates to view prices

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighborhood, The Oriental Jade Hotel is in the city center and near the airport. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Hanoi Old City Gate. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Guests love the hotel's central location.

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Hang Gai Street - 4 min walk
  • Ngoc Son Temple - 7 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • Porte D' Annam — 2 min walk
  • Cong Cafe — 2 min walk
  • Polite Pub — 2 min walk
  • La Place Cafe — 3 min walk
  • Banh-mee — 3 min walk

About this property

The Oriental Jade Hotel

Luxury Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and coffee/tea in a common area. All 120 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, body scrubs, and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 675700 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • Business center
  • Meeting rooms - 2

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Massage - hot stone
  • Massage - Thai

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 928000.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 675700 per person (approximately)
  • Airport shuttle fee: VND 580000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 928000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 378 out of 463 reviews
5 - Excellent 82%
Rating 4 - Good. 68 out of 463 reviews
4 - Good 15%
Rating 3 - Okay. 10 out of 463 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 463 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 463 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good location
Very good location, recommended
Stayed 2 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very hospitable and responsive to your needs.
Stayed 3 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, good value! A+
Clean open space in front of hotel and big road made it very easy for getting dropped off/picked up with luggage without feeling like you're holding up traffic. Right as we arrived, the doorman was there to open the door and take our luggage - this was a great first impression! All of the staff were extremely friendly and were always available to open the door and made sure we had a ride or directions. In my opinion, this is one of the best locations to stay in Hanoi - did not book a car once, just walked. Big comfy bed, large bottles of water included, good water pressure and hot water in shower.
Stayed 1 night in Dec 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
wonderful hotel + location
great location. great room. everything in walking distance. Disappointed with the leak in the shower, no bar or room service (covid-19, not the hotels fault), and the fridge seemed to be broken. Lobby was great help and gave great support. I would stay here again as we had a splendid time regardless.
Stayed 4 nights in Dec 2020