2/10 Terrible
Edith
Traveled with partner
Jul 25, 2024
Liked: Cleanliness, property conditions & facilities
It was not the room i booked. I booked a king bed and hot tub so i could sray and relax while my husband went to a concert with his friend. I even messaged someone about the hot tub and they said hot tub rooms are nt on the first floor. I said thats ok. I will be fine if there is an elevator or ill just have to take my time. I showed the messaged at checki and he said they must not have checked my reservation. Hh conveniently cant find messaged after i should him. Your company said they didn't even have that type of room. Which is a lie and the only reasi booked it because it was 80 for a might which was supposed to be 116 and hotel would hold 29 when i get there. I usually only use choice but i heard good things about expedia but i will never use again. The place was clean but doesn't do for the customer. While sitting in the loby there were several issues at check in no rooms for people etc. The breakfast all microwave food and only one waffle maker for the whole hotel which you had to wait in line for a while. I WILL NEVER USE THIS HOTEL OR EXPEDIA AGAIN. I SCREENED SHOTTED THE HOTEL AND THAT TYPE OF ROOM DOES EXIST .
Edith
Stayed 1 night in Jul 2024