Heaton Mersey Vacations from $1,119

It was a room for the night, clean and convenient but no frills and you get what you pay for, unfortunately I wouldn’t want to stay there again. The staff were polite and helpful all credit to them. The property would benefit from refurbishment, replacing worn carpets and decor. The bedroom was very basic, the extractor in the bathroom did not work, simple maintenance could improve the experience a great deal. I would call this a basic lodging rather than a reasonable hotel.

A lovely stay! Clean and tidy and fantastic communication.

Simple room but clean and perfect for a solo trip for work

I LOVED this room, we stayed here for my birthday & it couldn’t have been better, the room was gorgeous, so cosy & the hotel was close to everything & everywhere we wanted to go. I felt very welcomed to the hotel by the reception staff who were instantly very pleasant. Wish I could’ve stayed longer! Will definitely be back, gorgeous hotel!

The property has a good location, within walking distance to the important locations. It was pretty well clean. The thing that I did not like was that they do not accept receiving items on your behalf and they claimed that it is the hotel policy which does not make sense. I forgot my items in where I used to live and a guy from the cleaning service volunteered to help. I was not at the hotel and asked him to handle the stuff to the reception. However, the reception refused. I called them and clarified that I am not home, but they kept refusing. For me, this is a weird action that never happened before and unacceptable. I wanted to give 5 starts to this hotel, but after what happed I could not.