Henrietta Chalets

"Locations was good, room was clean, but lots of ants and lizards around the rooms, staff were friendly, but lots of restrictions, my daughter came to visit I paid extra charges for few hours, food was included in our package but they charge for water and all other non alcoholic beverages"

"Great hotel, staff very good and polite and have good communication. Disappointed that a complimentary late check out wasnt available after spending over £2k and staying at the hotel for 8 days. Room card was disabled exactly at 12pm, i had left somrthing in the room when i walked out and couldnt go back in to get it. Quite disappointing to an amazing hotel. Beautiful views across the hotel and great beach. Did not really enjoy the food at the restaurants so chose to order in remaining days. Went to Maritim which is round the corner for some horse riding and there are way better facilities available there. Overall, still great."

"This hotel is not comparable to other options in Mauritius for the price - it is of much lower quality than the price and photos suggest. The level of attention to detail is poor. Rooms are not cleaned properly with hard to reach places gathering cobwebs, the bathrooms are old and tired, and there is a general lack of attention to detail throughout such as not having mosquito screens and not having the AC on for when you check in. The staff are nice but their initial reaction is always to say no to your request, before then attempting to accommodate you, a small point perhaps but when added together with the other factors you really start to notice it. You can find much better value for money elsewhere. Key point to note is that every night they have an extremely loud show/performance until late where you can hear the music no matter where you are in the hotel - this vibe will suit some people but others looking for a quiet time should avoid. All in all it reminded me of a premium hostel rather than a hotel, not what we were expecting for the price."

"Staff were wonderful, views, love it!! will be back,next year, staying for two weeks 🌹"

"Estelle was amazingly helpful and friendly. She made our stay amazing. All the staff were great. "

"The hotel overal is beautiful. The food and amenities were amazing as well. The staff who help with luggage and the front desk were very helpful and stopped at nothing to ensure you had the best stay. The waiters in the restaurants however need more training. They take a very longtime to bring drinks or off any help often bringing the wrong order. This would not have been an issue if it were once or twice. But it was all the time at all the restaurants. Often no one ever comes to your table to see what you want to order. But everything else was amazing."

"Our room was clean and very well equipped- our thanks to Geetanjalee. All the staff were friendly and welcoming from the moment we arrived and this continued throughout our stay. Breakfast was excellent with so many options available for all dietary requirements. The setting is superb with spectacular views over various pools towards the ocean - and the sunsets were amazing."

"Breakfast quality could be better. Better training in presentation of product. P In bathroom the door was damaged"

"We had an amazing time Value for money All inclusive"