Posted Jul 13, 2016 on Hotels
Very disappointed in the hotel in all. Stayed there last year and it was wonderful. This year was complete let down. Water damage everywhere. Mold in ice despencer. Caution tape on pool ladder no towels by pool, fountain leaking water all over on floor by fountain, went to eat and waited for service, on Wednesday a weekday, not busy so no idea where they were, water damage in room bathroom, door wouldn't shut unless slammed. The place is fall apart.
Comment from Hotel Management
Jul 19, 2016 by Ashley, Hotel Management
Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the overall cleanliness and condition of your room and the hotel. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is very beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience.