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Quality Inn & Suites

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in High Level

Choose dates to view prices

Quality Inn & Suites is in the city center, offering entertainment like an arcade/game room and nightclub. Enjoy meals at the on-site Stardust Steakhouse and a morning breakfast to fuel your city exploration. Guests consistently praise the exceptionally helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Flat-screen TV, fireplace, pay movies

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Room Efficiency Non-Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Queen Room Efficiency Non-Smoking

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Efficiency Non-Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Queen Suite Efficiency Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (Efficiency)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds
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About the neighborhood

Map
9704 97 St, High Level, AB, T0H1Z0

What's nearby

  • High Level Outdoor Ice Rink - 13 min walk - 0.7 miles
  • High Level Sports Complex - 16 min walk - 0.9 miles
  • R.E. Walter Memorial Aquatic Centre - 16 min walk - 0.9 miles
  • Mackenzie Crossroads Museum and Visitors Centre - 19 min walk - 1.0 mile
  • Fox Haven Golf Course - 4 min drive - 2.7 miles

Getting around

  • High Level, AB (YOJ) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Denny’s - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Dairy Queen - ‬11 min walk
  • ‪Matt's Pizza - ‬11 min walk

About this property

Quality Inn & Suites

Hotel connected to the convention center
Take advantage of free continental breakfast, a nightclub, and an arcade/game room at Quality Inn & Suites. Be sure to enjoy a meal at Stardust Steakhouse, the on-site steakhouse. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, express check-out, and 1 meeting room
  • ATM/banking services, multilingual staff, and newspapers in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 66 rooms include comforts such as fireplaces and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pet friendly
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  • Free WiFi
8.0 out of 10, Very Good, 375 reviews
$94 nightly
The price is $102
Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Stardust Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Nightclub

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality High Level
Quality Inn High Level
Quality Inn & Suites Hotel
Quality Inn & Suites High Level
Quality Inn & Suites Hotel High Level

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CAD 100 per stay and a fee of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Quality Inn & Suites?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Nov 23, 2025 start from $103.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in High Level, this hotel is within 1 mi (2 km) of High Level Outdoor Ice Rink, Mackenzie Crossroads Museum and Visitors Centre, and High Level Sports Complex. R.E. Walter Memorial Aquatic Centre and High Level Community Park are also within 2 mi (3 km).

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Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 242 reviews
Rating 8 - Good. 80 out of 242 reviews
Rating 6 - Okay. 43 out of 242 reviews
Rating 4 - Poor. 19 out of 242 reviews
Rating 2 - Terrible. 12 out of 242 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough beds for a family of 7! Absolutely the best place for a large family!
Stayed 1 night in Aug 2025

6/10 Okay

Jared

Liked: Cleanliness
Check in was very slow long line of people trying to get rooms, new modern room that was clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient to the highway. Quick overnight stay but was very satisfactory.
Stayed 1 night in Sep 2022

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this property and we loved the very friendly staff at the front desk and the engaging server at the restaurant. The food was excellent in the resto as well. The room was well appointed with a gas fireplace, which would be quite cheery during a winter or late fall stay. We would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good with a fireplace in the room for added ambiance! Staying here regularly.
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice with fireplace, ceiling fan and big fridge.
Stayed 1 night in Jul 2022

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax in comfort

Spacious single queen room with two lounge chairs and a fireplace! Great bedding and very clean bathroom.
Stayed 1 night in Aug 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Staff were friendly and courteous and very professional and helpful when I locked myself out of my room (with deadbolt and safety lock engaged!). The facilities look a little tired, however.
Stayed 1 night in Feb 2024

8/10 Good

Randal

Liked: Cleanliness
High Level hotels are comparatively high priced considering the age of condition of the facility
Stayed 1 night in Sep 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My regular stop in High Level. Everything I need.
Stayed 1 night in Nov 2022

4/10 Poor

Kyle

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower has a mind of its own. Little to no service. And creepy people wandering around
Stayed 4 nights in Oct 2024

6/10 Okay

Thomas

Disliked: Staff & service
It’s just a place to sleep while on your way somewhere else. Kinda dirty and the staff aren’t terribly helpful.
Stayed 1 night in Aug 2022

6/10 Okay

Audrey

Disliked: Cleanliness, property conditions & facilities
Not the cleanest Carpet in room disgusting
Stayed 1 night in Jul 2024

6/10 Okay

Norman

Liked: Staff & service
Room was relatively clean, although the air conditioner was very dirty and unbelievably noisy when it kicked into operation, had to turn it off for the night as it was to loud to get a proper sleep. The thermostat was hooked up backwards, lowering the thermostat increased the heating and raising the thermostat decreased the heating to the room, very easy fix, just change the wires on the thermostat to get it to working properly. Other customers leaving at 5am very noisy slamming doors. Breakfast was very good with a good assortment of eggs, sausage, hash browns, toast, cereal, and juices. Check in and check out staff very friendly and knowledgeable.
Stayed 1 night in Sep 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I am in High Level. It’s always an overnight stay and this accommodation is convenient right on the highway yet not noisy! Front desk is friendly and efficient. Fireplace is a real nice touch and takes the chill off the room in winter. Highly recommended
Stayed 1 night in Oct 2025

6/10 Okay

Arnold

Liked: Cleanliness, staff & service
The roomwas clean and liked that the satellite tv had all channels, receptionist was helpful and friendly. Restaurant hours were limited.
Stayed 1 night in Sep 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities
Rooms were clean. The sign is still down outside and most of the gym equipment needs repair
Stayed 2 nights in Sep 2025

6/10 Okay

Danielle

Great included breakfast. Rooms were very spacious; could have been cleaner.
Stayed 1 night in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Very friendly staff and the breakfast was top notch, the only complaint was the latest they could do a check out was 12.
Stayed 1 night in Aug 2025

4/10 Poor

Dan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the many old hotels in the area. Don't eat the onsite pizza, I swear it's a frozen bake.
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very accomodating
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and comfortable place to stay. Well maintained. Good restaurant and free breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite place, a lot friendly staff and nice place to have breakfast and dinner.
Stayed 1 night in Jun 2025