Does Divi Heritage Beach Resort - Adults Only have a pool?

Yes, this property has outdoor pool access.

Is Divi Heritage Beach Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Divi Heritage Beach Resort - Adults Only?

Self parking is available for a fee.

Where is Divi Heritage Beach Resort - Adults Only located?

Nestled on the beach, this Holetown hotel is within a 5-minute walk of Sandy Lane Beach, Sunset Crest Shopping Centre, and Schotherapy Internationale Day Spa. Chattel Village and Diamonds International are also within 15 minutes.

Divi Heritage Beach Resort - Adults Only Reviews, Deals & Photos 2025

6/10 Okay

Verified traveler

Mar 8, 2019

Liked: Staff & service

Disliked: Cleanliness

The property has a great location but it's state is bad. Hard to understand why a owner would let such a place so run down.

Stayed 14 nights in Feb 2019

2/10 Terrible

Verified traveler

Mar 2, 2019

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

To tell you the truth i was waiting for a truck load of plywood and some guys to come by and start boarding up all the windows....everything is totally worn out..the room was clean but worn out..the big tubs are all shut down...most of the shutters are screwed almost shut ...the staff were very friendly because they are so embarrassed that they work there but can't do much for you....it is cheap and you get what you pay for....the pool next door is beautiful.

Stayed 7 nights in Feb 2019

8/10 Good

Graham

Mar 1, 2019

Liked: Cleanliness, staff & service, room comfort

Location is good here and we enjoyed it again unfortunately the hotel was very busy and we had to take an alternative room, which was fine location but it was tired to the extent the AC gave up on day five of six and did not get fixed till we were leaving on the last day. Generally the rooms are tired and need an overhaul but we knew that was the situation and accepted it.

Stayed 6 nights in Feb 2019

6/10 Okay

David

Feb 28, 2019

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Heritage with a problem

A resort with a "Heritage" - Location gives good access to the beach and to nearby shopping and eating facilities. The rundown condition of the resort leaves a lot to be desired. It shows the lack of investment by the owners over many years. Full credit to the local staff for making the stay comfortable despite the rundown condition. Luxurious it isn't

Stayed 14 nights in Feb 2019

2/10 Terrible

Verified traveler

Feb 25, 2019

Disliked: Staff & service

Overbooked!

We didn’t actually stay here as it was overbooked! We only found this out when we arrived, even though they had made a reservation elsewhere some days beforehand. There was no one from reception to discuss it with us. A poor lady from security had been left to carry the can of discussing the issue. I believe a number of other people had been left in a similar predicament. The alternative accommodation was significantly cheaper and there was no explanation of how to reclaim the difference between the two. On contacting hotels.com they swiftly resolved this, but feel that Divi’s handling of their overbooking error was poor. It is a great location on the edge of Holetown, so you can get to all the bars & restaurants. However, I’d be very reluctant to consider staying there again given the overbooking debate. Although I would highly commend hotels.com for the swift resolution of the cost difference.

Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveler

Feb 24, 2019

Liked: Staff & service

Disliked: Cleanliness

Property is rather run down and in need of renovations. There is potential to make it a lovely resort as the rooms are spacious. The staff are kind and helpful. The beds are comfortable. The kitchen is well equipped.

Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Feb 23, 2019

Disliked: Cleanliness, amenities, property conditions & facilities

It’s only good feature is its front line location and close to holetown

Stayed 8 nights in Feb 2019

2/10 Terrible

Verified traveler

Feb 19, 2019

they didnt have a room for me!!!!! refund me!!!! this is criminal

Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Feb 17, 2019

Liked: Cleanliness, staff & service

Disliked: Amenities

This place is in a beautiful spot on the ocean front (although it's not really a lie-on-the-beach spot). The property is a little run down and there's no amenities - it's more a self-service apartment than hotel, which is great if that's what you're looking for. Great basic accommodation in close walking distance to beachfront bars and some restaurants/cafes. And the bed was one of the comfiest I've slept in a while.

Stayed 6 nights in Feb 2019

4/10 Poor

Nikki, NYC

Feb 5, 2019

Disliked: Cleanliness, property conditions & facilities

The only thing I liked was the location. The property looks nothing like the website. Everything is outdated and there was no hot water to shower with. Towels and the only curtain (that was in the bedroom) were old and stained. I could barely open the doors to the balcony. They website shows a hot tub but when I asked I was told they got rid of that years ago. This place isn’t a resort it more like apartments. It’s nothing even close to Divi Southwinds. I wouldn’t go back.

Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Jan 31, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired grubby hotel in need of rennovations. Jacuzzi in room not working Room dirty, shower and bathroom disgusting

Stayed 10 nights in Jan 2019

2/10 Terrible

Verified traveler

Jan 29, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were there for less than 24 hours before checking out. There were no towels, the tap in the bathroom wouldn’t turn off, there was no hot water, the toilet didn’t flush, there was a smell of sewage outside the front door, the air-con was on 16 degrees with no remote control to turn off and there was no doona/rug on the bed so we were freezing all night. We request a refund for the 3 nights we didn’t stay there. Will reluctantly pay for the 1 night we stayed.

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Jan 28, 2019

Liked: Cleanliness

Disliked: Property conditions & facilities

Amenities are outdated. Lovely location, clean andwell maintained.

Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Jan 28, 2019

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

No hot water all week. I had to use facility at the hotel next door. The hob JD only one ring to cook. The other ring was missing

Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveler

Jan 16, 2019

Liked: Staff & service, property conditions & facilities

Fab Location. The rooms are large, clean and functional. The property is a little tired, but tge location is 5 star.

Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Jan 9, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We were right on the ocean and the sunsets were beautiful. It was a 2 star at best. The exception was the very friendly and helpful security person named Angela.

Stayed 14 nights in Dec 2018

2/10 Terrible

Verified traveler

Jan 7, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Expedia are our “go to” holiday provider/agent. We’ve been loyal customers of yours for over 10 years now, spending thousands with you and your partner organisations. We regularly recommend you to our family, friends and colleagues as we regularly receive exceptional service. However, surprisingly for us, our experience at Divi Heritage did not live up to previous experiences of holidaying with you. Given the images and write up in the advert we were seriously let down by the accommodation. Had we known the condition of the room we would never have booked this hotel and would not recommend anyone to stay there. Sadly, there were no towels in the room - I had to ask for them *and* when we returned after our evening out they had not been delivered. We had none. Cupboard doors were missing. Then fridge was damaged and rusting. The bathrm taps fell away from the wall when turned on. The hot tub was dirty, tap didn’t work. There were large gaps all around the doors and windows allowing mosquitos in and the shutters were not closeable - we had to put bedsheets up at the doors and windows to try to help and keep the air con on coldest setting. There was only 1 tiny lumpy pillow each and no additional blankets. Handles were missing on cupboards. Lamp shade missing and light bulbs blown. Safe battery so low it didn’t work. This was the worst experience we have had booking a hotel with you and feel strongly that the hotel was misrepresented ruining our NYE experience.

Stayed 1 night in Dec 2018

8/10 Good

Richard, Canada

Dec 23, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

It is a quiet and close to a good beach. The staff are helpful. Don’t expect too much with amenities. The rooms are spacious but have limited furnishings and appliances are showing signs of age, but overall we liked its location and will return.

Stayed 7 nights in Dec 2018

4/10 Poor

Verified traveler

Dec 12, 2018

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There was no hot water the entire stay and there was no action to the continued complaints. Property very run down, showers and bathtubs filthy, rusty, cracked toilet seats, doors that don't close, two thin little pillows on a king bed, stained upholstery, filthy kitchen without the majority of the things that were meant to be there according to the list of items posted on the fridge.....you get the picture. Great location but more like a hostel than a hotel. Definitely not a resort.

Stayed 9 nights in Dec 2018

10/10 Excellent

David

Dec 7, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best time

It was great

Stayed 4 nights in Nov 2018

6/10 Okay

Ralph, Ontario, Canada

Nov 29, 2018

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Location is excellent but the property could use updating.

Stayed 3 nights in Nov 2018

8/10 Good

sinol

Nov 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was my second stay at this hotel and as usual it provides a quiet and relaxing atmosphere. It's within walking distance to supermarket ,stores for duty free shopping, medical center ,police station and post office. Staff is very pleasant, room was cleaned every day and their is very visible security on the property. This property and it's location works for me.

Stayed 8 nights in Nov 2018

4/10 Poor

Brian, New York

Nov 22, 2018

Disliked: Amenities, property conditions & facilities

The property is in need of a major renovation. Nothing is as advertised. The rooms are old and shabby. The towels are dingy and the hot water never worked. The TV showed only 1 channel. The staff was polite and apologetic but there was nothing they could. Would not recommend.

Stayed 2 nights in Nov 2018

2/10 Terrible

CaribTraveler, Jamaica

Nov 5, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Room was dirty - cracks in walls and by window ledge - drapes were falling off teh wall or already fallen and removed - mold in corners of bathroom tiles - wall tiles in shower were dirty/soiled and had mold - bed was uncomfortable and lumpy - bed sheet was stained Door at entrance had failed/failing handle and locking mechanism Towels and wash cloths were old There was no WiFi 99% of the time and to get it we had to walk out to the balcony and wait for it there Will not be booking here again. the manager did offer to move me to another resort where WiFi was more easily accessible, but it would not have been practical as I booked this one for proximity to work - kudos.

Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveler

Oct 1, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This resort is completely different to the advertisement. Firstly there is no swimming pool at the resort as advertised on their images . The hotel next door offers facilities for Divi Resirt guests to use for a daily fee. The suite that i stayed in was in a state of disrepair, dirty and worn with shabby furniture .The kitchen area was sticky and splattered with previous guests cooking mess, there is hardly any cooking or kitchen utensils available. The owners dobt even supply a dishcloth or teatowel. There was No running hot water. The bath taps were so corroded that they fell off in your hand and therefore the bathtub was unusable. The shower only dripped water and again ,had no hot water supply and absolutely NO pressure. The bathroom and bedroom windows were so rotten they did not close fully . The entrance door did not fit the door frame leaving a large gap at the bottom allowing rain water to flood the lounge overnight. In addition to the lounge flooding I was woken throughout the night with rain pouring into the bedroom through the rotten window and air conditioning unit, again flooding the floor. All of he light switches and sockets are aged and many showing signs of corrosion. There was no receptionist or manager available at the resort when I sought adsistance . I had a tertible experience at this accommodation and sadly offered no assistance or refund. I would not recommend booking to stay here. I often book through Expedia but this was very unsarisfsctory

Stayed 2 nights in Sep 2018

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