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“Shower over bath not very good for older customers . Excellent meal in restaurant”

“Great hotel, staff were very friendly and breakfast was very good”

“Pros - friendly check in, great tea tray with fresh milk, spotless room, very cosy and welcoming, lots of parking Cons - if your a light sleeper fridge noise might keep you awake”

“It was well located on the waterfront near a shop with Fred parking in the street. It was quiet. We had a fantastic meal at the new Indian restaurant nearby. The bed was big and the linen was lovely quality. It was good to be able to open the windows for fresh air.”

“Hotel and room were beautiful. Check-in clerk was friendly and welcoming. Location was completely charming, and the breakfast was very good. We were in suite 7, and therein lies the problem. An hour after checking in and prior to leaving for dinner we discovered our TV didn’t work. We mentioned it to the clerk who said she would have a look while we were out to dinner if that was OK with us. We gratefully agreed and left for dinner. When we returned, the TV still didn’t work and the front desk……

“Beautiful house, very welcoming”

“Das Hotel hat eine tolle Lage, genau neben Alnwick Castle. Im Zimmer lagen Bücher mit der Geschichte des Schlosses, die man lesen konnte und sehr interessant waren. Das Frühstück war gut und reichhaltig.”

“I would normally say nothing rather than write a bad review but this place was so bad - the room in particular, the fact that no one cared and it showed , the lack of maintenance or bothering about customers , i think other guests should be aware. We could have put up with having to search for someone to check us in, the dirty carpets, battered dirty paint work, incredibly slow service , being made to feel an inconvenience for having dinner ( food was nice when we eventually got it) and not……

“Maybe I am just fussy , but didn't love the motel style of room”

“A thoroughly enjoyable stay. We were in room 3 which had a challenging set of stairs, no lift due to nature of the historic building. Very atmospheric place bang in the middle of the town great access on foot to all amenities. A 10 minute stroll to the Castle and the excellent car park. Breakfast was first class value. The room was spacious excellent shower and roll top bath. Bar facilities very good small outside beer garden. Plenty of Sky Ports TV screens in the bar, Saturday night there is a……

“First time i have stopped at this hotel but it will not be the last really pleasant owners and staff lovely big room and on suit bathroom and great breakfast at a nice price. Plus it has it own pub.”