“Lovely decor
Clean room
Staff very friendly
Car park very inaccessible
Incredibly difficult to get luggage up steps to hotel
Not enough spaces in front of hotel to drop luggage off
Gluten free and vegan options in restaurant were disappointing- the vegan burger was badly cooked and almost inedible. The gluten free fish coating was too hard.
Rooms very stylish but lacking storage”
“We had a lovely stay at the Oaks. The staff were all very helpful, and the food was delicious in the bar in the evening, and the breakfast was also great!
The car park was always busy, but we were always able to find a space.”
“Stayed one night prior to visiting Alnwick gardens, chosen primarily for location.
Staff very friendly and helpful,we did not have any meals there as we walked into Alnwick.
Pleased to have a kettle and coffee available in the room for the morning.
As others commented the bathroom plumbing was very noisy, with drainage smells apparent.
”
“Staff totally dedicated to ensuring the best guest experience. Annemarie was a credit to the place. It was lovely to chat with the owner over breakfast. Both the hospitality tray and breakfast put many other establishments' offerings to shame. The view from room 8 was lovely. We will definitely return. Thank you”
“Couldn’t recommend The Tenpus at Charlton Hall more! We stayed in one of the lakeside lodges and had such a lovely relaxing time. We had planned to eat at the Lobster Pot in Bamburgh but lucky for us they were a chef down and couldn’t accommodate us so we ate in the Tempus restaurant which was outstanding.
I didn’t catch our servers name but he was so friendly and made us very welcome. Food was delicious.
Can’t wait to book again… absolutely loved everything about our visit.”
“The bed and breakfast experience lived up to its billing with prompt and excellent service from Michelle whenever requested. Breakfasts were excellent with a wide range of choices and the rooms were kept tidy with the suite providing the opportunity to relax in private. ”