“Lovely decor
Clean room
Staff very friendly
Car park very inaccessible
Incredibly difficult to get luggage up steps to hotel
Not enough spaces in front of hotel to drop luggage off
Gluten free and vegan options in restaurant were disappointing- the vegan burger was badly cooked and almost inedible. The gluten free fish coating was too hard.
Rooms very stylish but lacking storage”
“Beautiful room with lots of lovely touches including the cookies and the cafeteria coffee. The choice of breakfast was really good and the coffee was great. The staff were attentive and very welcoming and gave us good suggestions of where to go and where was good to eat. A very special place we hope to go back soon.
H”
“We paid 90 pounds for a 3 single-beded room but got a 70 ponds room. The staff said it not possible to chang the room but are willing to return our money back. The staff is friendly but somehow we still frustrated about the negotiations.”
“Stayed one night prior to visiting Alnwick gardens, chosen primarily for location.
Staff very friendly and helpful,we did not have any meals there as we walked into Alnwick.
Pleased to have a kettle and coffee available in the room for the morning.
As others commented the bathroom plumbing was very noisy, with drainage smells apparent.
”