“Beautiful room with lots of lovely touches including the cookies and the cafeteria coffee. The choice of breakfast was really good and the coffee was great. The staff were attentive and very welcoming and gave us good suggestions of where to go and where was good to eat. A very special place we hope to go back soon.
H”
“We paid 90 pounds for a 3 single-beded room but got a 70 ponds room. The staff said it not possible to chang the room but are willing to return our money back. The staff is friendly but somehow we still frustrated about the negotiations.”
“Stayed one night prior to visiting Alnwick gardens, chosen primarily for location.
Staff very friendly and helpful,we did not have any meals there as we walked into Alnwick.
Pleased to have a kettle and coffee available in the room for the morning.
As others commented the bathroom plumbing was very noisy, with drainage smells apparent.
”
“Staff totally dedicated to ensuring the best guest experience. Annemarie was a credit to the place. It was lovely to chat with the owner over breakfast. Both the hospitality tray and breakfast put many other establishments' offerings to shame. The view from room 8 was lovely. We will definitely return. Thank you”
“Room smelt of dogs, upon enquiring i was informed previous occupant had dog. External of property very run down and in need of refurbishment ie windows rotten, walls cracked, gutters blocked, in need of repaint etc.
Internal was not maintained windows of course as external (rotten) several would not open others would not close, imitation roof beams in breakfast room where just pine screwed to ceiling obviously because the screw holes hadnt been filled also gap between ceiling and beams, what a……
“Couldn’t recommend The Tenpus at Charlton Hall more! We stayed in one of the lakeside lodges and had such a lovely relaxing time. We had planned to eat at the Lobster Pot in Bamburgh but lucky for us they were a chef down and couldn’t accommodate us so we ate in the Tempus restaurant which was outstanding.
I didn’t catch our servers name but he was so friendly and made us very welcome. Food was delicious.
Can’t wait to book again… absolutely loved everything about our visit.”
“the lift was out of order, I have mobility issues so this was a big problem for me, our accommodation was on the second floor so there were lots of stairs. we didn't find the reception staff particularly friendly. The breakfast staff were really nice and helpful, also the breakfast was very good”
“Fantastic 2 night stay in the family room with our 20 month old daughter. Friendly staff, convenient parking, lovely food and drinks, and a delicious breakfast. We had a great stay and would definitely recommend and return!”