“Beautiful room with lots of lovely touches including the cookies and the cafeteria coffee. The choice of breakfast was really good and the coffee was great. The staff were attentive and very welcoming and gave us good suggestions of where to go and where was good to eat. A very special place we hope to go back soon.
H”
“The room was very clean and larger than most and the staff were very friendly polite and helpful. The breakfast choices covered most people’s requirements.”
“We paid 90 pounds for a 3 single-beded room but got a 70 ponds room. The staff said it not possible to chang the room but are willing to return our money back. The staff is friendly but somehow we still frustrated about the negotiations.”
“Stayed one night prior to visiting Alnwick gardens, chosen primarily for location.
Staff very friendly and helpful,we did not have any meals there as we walked into Alnwick.
Pleased to have a kettle and coffee available in the room for the morning.
As others commented the bathroom plumbing was very noisy, with drainage smells apparent.
”
“In a perfect location for our exploration of Northumberland.The room we had was excellent.
Although situated on the busy A1 the room was very quiet as it was at the back of the building.We couldn’t hear any traffic noise at all.
The staff were absolutely fantastic.Really friendly and very helpful.
The restaurant was excellent and it was also good to be able to pick up sandwiches and snacks from the attached coffee shop for days when we were out exploring.
We will definitely stay here again.”
“Staff totally dedicated to ensuring the best guest experience. Annemarie was a credit to the place. It was lovely to chat with the owner over breakfast. Both the hospitality tray and breakfast put many other establishments' offerings to shame. The view from room 8 was lovely. We will definitely return. Thank you”
“Room smelt of dogs, upon enquiring i was informed previous occupant had dog. External of property very run down and in need of refurbishment ie windows rotten, walls cracked, gutters blocked, in need of repaint etc.
Internal was not maintained windows of course as external (rotten) several would not open others would not close, imitation roof beams in breakfast room where just pine screwed to ceiling obviously because the screw holes hadnt been filled also gap between ceiling and beams, what a……