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Guest reviews

3.8 out of 5 Good
2,155 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Kitchen
Air Conditioning
Washer
Dryer
Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Map

Explore the area

Popular LocationHonolulu Zoo5 min walk
Popular LocationWaikiki Beach8 min walk
Popular LocationInternational Market Place12 min walk
AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)18 min drive
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  • Suite, 2 Bedrooms, Mountain View (Diamond Head)

    Room amenities

    • 590 sq ft
    • 2 bedrooms
    • 1 bathroom
    • Mountain view
    • Sleeps 6
    • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed
    More detailsSuite, 2 Bedrooms, Mountain View (Diamond Head)
  • Superior Suite, 1 Bedroom, City View

    4.4/5 guest room rating

    Room amenities

    • 515 sq ft
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 5
    • 1 Queen Bed and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Suite, 1 Bedroom, City View
  • Suite, 1 Bedroom

    Room amenities

    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 5
    • 1 Queen Bed and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom, Partial Ocean View

    4.4/5 guest room rating

    Room amenities

    • 515 sq ft
    • 1 bedroom
    • 1 bathroom
    • Partial ocean view
    • Sleeps 5
    • 1 King Bed OR 1 Queen Bed
    More detailsSuite, 1 Bedroom, Partial Ocean View
  • Suite, 1 Bedroom, City View

    4.2/5 guest room rating

    Room amenities

    • 515 sq ft
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 5
    • 1 Queen Bed and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom, City View
  • Suite, 2 Bedrooms, Partial Ocean View

    4.7/5 guest room rating

    Room amenities

    • 590 sq ft
    • 2 bedrooms
    • 1 bathroom
    • Partial ocean view
    • Sleeps 6
    • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsSuite, 2 Bedrooms, Partial Ocean View
  • Deluxe Suite, 1 Bedroom, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 515 sq ft
    • 1 bedroom
    • 1 bathroom
    • Ocean view
    • Sleeps 5
    • 1 Queen Bed and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Suite, 1 Bedroom, Ocean View
  • Suite, 2 Bedrooms, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 590 sq ft
    • 2 bedrooms
    • 1 bathroom
    • Ocean view
    • Sleeps 6
    • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed
    More detailsSuite, 2 Bedrooms, Ocean View
  • Deluxe Suite, 1 Bedroom, Mountain View

    4.1/5 guest room rating

    Room amenities

    • 515 sq ft
    • 1 bedroom
    • 1 bathroom
    • Mountain view
    • Sleeps 5
    • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsDeluxe Suite, 1 Bedroom, Mountain View
3.8
Good
5 - Excellent
494
4 - Good
1,045
3 - Okay
435
2 - Poor
123
1 - Terrible
58

3.8/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Accommodations were nice and good location but wish we were told about the courtesy shuttle
I would have liked to know at the beginning of my stay that there was a courtesy shuttle provided by the hotel ... instead I took cabs and the buses to these places. We found out about the courtesy by accident on the 2nd last day of our 15 day holiday. Otherwise the accommodations were great and travelling with 3 kids it was nice to have a separate bedroom and a large bathroom.

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, room comfort
Staff was friendly, property always felt clean. It’s a great location near Waikiki beach and the zoo. Considering that it rained a lot while we were there, the movie check out system was priceless- lots of new titles. Definitely worth getting an ocean view room!
Stayed 4 nights in Mar 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Staff & service, amenities
We were requested to pay $25 for amenities each day !
Stayed 5 nights in Mar 2020

4/5 Good

Traveled with family and small children, Traveled with family
Happy face iconLiked: Staff & service, amenities
Family from around the world were meeting up in Honolulu. We wanted suites with kitchens so that we wouldn't have to eat out at every meal. The kitchens were reasonably appointed and they have BBQs available as well. Our bathroom and bed were clean but the kitchen floor was not very clean and that was true of the other rooms for other family members. While the rooms look fairly fresh, the hallway and reception area are tired looking. Other reviews complained of bugs but I didn't see any in any of the rooms that I was in. The hotel is located a very short walk to the beach and Waikiki shopping. It's also only a 15-20 minute walk to a Safeway grocery store.
Stayed 6 nights in Mar 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Great place to stay but need to upgrade the pillows .
Stayed 2 nights in Mar 2020