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Overview of Hotel do Canal

Photo gallery

Featured Image
Indoor Spa Tub
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
VIP Access

Hotel do Canal

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPeter's Scrimshaw Museum1 min walk
    Popular LocationHorta Harbour3 min walk
    Popular LocationPorto Pim Beach5 min walk
    AirportHorta (HOR)16 min drive

Choose dates to view prices

Double or Twin Room (Pico View)

4.7/5 guest room rating
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Double or Twin Room

5/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Plus Double or Twin Room

5/5 guest room rating
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

About this area

Horta

Located in Horta, Hotel do Canal is in the city center and on the waterfront. Peter's Scrimshaw Museum and Whaling Museum are cultural highlights, and some of the area's landmarks include Horta Historic Center and Convent of Sao Roque do Pico. Snorkeling and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Popular Location

What's nearby

  • Peter's Scrimshaw Museum - 1 min walk
  • Horta Harbour - 3 min walk
  • Porto Pim Beach - 5 min walk
  • Horta Regional Museum - 12 min walk
  • Whaling Museum - 13 min walk

Getting around

  • Horta (HOR) - 16 min drive

Restaurants

  • Clipper Restaurant — 1 min walk
  • Clipper Bar — 1 min walk
  • Bar do Clube — 3 min walk
  • Canto da Doca — 3 min walk
  • Atlético — 4 min walk

About this property

Hotel do Canal

Luxury hotel with marina and free breakfast
A marina, a restaurant, and a health club are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 103 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find room service and free bottled water.
Hotel do Canal offers 103 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Horta hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (2530 square feet)
  • Meeting room

Outdoors

  • Marina onsite
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 34.0 per night
Cribs (infant beds) are available for EUR 17.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 17.0 per night
  • Rollaway bed fee: EUR 34.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 895

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Canal Horta
Hotel Canal Horta
Do Canal Horta
Do Canal Hotel Horta, Faial Island
Hotel Do Canal Horta, Faial Island
Hotel Canal
Hotel do Canal Hotel
Hotel do Canal Horta
Hotel do Canal Hotel Horta

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 86 out of 183 reviews
5 - Excellent 47%
Rating 4 - Good. 70 out of 183 reviews
4 - Good 38%
Rating 3 - Okay. 19 out of 183 reviews
3 - Okay 10%
Rating 2 - Poor. 7 out of 183 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 183 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city stay at Horta
Great room, with view to Pico Is and St Jorge Is.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel with good service. Breakfast would be better as a buffet, as you feel like you are harassing the waiters to get you this, or get you that. Exploring ways to provide a buffet safely should be their priority. Rooms were spacious and comfortable, with plenty of electrical outlets to charge devices. View from the room was bleak - pay the small difference to upgrade to a Pico view. The only downside, is it’s quite a hike from the ferry terminal (2 km).
Stayed 1 night in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019