Hot Springs Castle Hotels

"Walked in 3 hours early for check-in after an 8-hour drive and the two gentlemen were able to get me and my two sons in early so we could enjoy the pool and spa after a long drive. It also provided us more time to go see Mount Rushmore early in the afternoon and again in the evening. We stayed for 3 nights and breakfast was very good. Nice and hot with plenty to go around. The hotel is within 10 minutes of Mount Rushmore and 15-20 minutes from Crazy Horse and Custer State Park. Walking distance to restaurants and shops. Overall, my boys and I had a great time at the Comfort Inn and would stay here again. The only thing that I would say would need to be improved, would be turning up the heat in the pool about 5-10 degrees. Thank you for making our first trip together nice and relaxing. "

"Property was perfect for what we needed "

"Saturday morning at 8:40am we went to grab breakfast. It was GONE. Literally, no eggs, no potatoes, no breakfast meat, no waffle mix, no coffee cups. Options left were 4 yogurts in the fridge, corn flakes or raisin bran. Although breakfast runs and is "offered" until 9am, we took some accountability and thought we'd just try to wake up earlier the next morning. Sunday morning we set alarms to wake up early enough to get breakfast. Got down to breakfast at 8am, to find the food again, was gone. That's an entire hour before breakfast should be done being served. Most hotels you'll see an attendant to ask for something if you cant find it, or wiping tables down. There was NO ONE, it was fend for yourself. Saturday night the 4 of us got our suits on and went down to the spa. GAG! The water and entire room smelled of mildew. The water was murky. The bottom of the tub felt like a layer of slime. Afterwards I took a shower, went to blow dry my hair and the blow dryer didnt work! My husband called the front desk and asked if they had an extra they could let us use. The employee told him she couldnt find one that worked. OK, so now what?? I needed to blow dry my hair, as we had church the next morning. So i went to the front desk, nobody was there. I rang the bell on the counter, waited a minute. Still nobody, so I rang the bell again. STILL, nobody! So i stepped outside the front doors and there the employee was outside with somebody smoking. Overall, very frustrating stay!"

"Mammoth was conveniently right next door. The hotel was reasonably priced."

"We had a spacious room with a balcony. The pool and hot tub were wonderful. Breakfast was also very good. I appreciated the round-the-clock coffee. Close to Mt. Rushmore, Crazy Horse, and Jewel Cave, among other Black Hills sites."

"Great place. Nice staff. Clean rooms. Excellent food at the cafe. Right by the river walk, great location. "

"Stay away from this hotel! "

"Great location. Rooms are older but adequate. "

"Room was great for our trip. Ground floor pets. Easy in and out for check in and out. Front desk staff was kind, informative and quick. The indoor pool wasn't the warmest but it's shape and style was very unique. Free on site laundry with nice washers and dryers was incredibly helpful after our long trip. AC could use an upgrade and filter needed replaced. Still worked well enough though. The little quirks were cute; colored trash bags, shapes and style of furniture. In the front office there were books and games to use at your leisure which was nice. We loved the style of the Inn itself. Restaurant next door was a great atmosphere for kids, grab and go kinda food was good and not too pricey. Overall would love to come back for a visit when its a bit warmer to use the outdoor pool also. "